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At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. Amex’s Risk Management capabilities are at the core of delivering the superior customer experience while managing credit and fraud losses at lowest levels in the industry. With our mix of assets like closed-loop data, machine learning models, underwriting techniques on a modern technology stack we are re-imagining how payment experiences &amp; risk management converge in a more modern, digital and connected world.To deliver on the vision, the Risk Products &amp; Data Strategy (RPDS) team is driving the roadmap for modernizing risk platforms while enabling new business capabilities. Modernizing the Authorizations platform is a key strategic imperative to uplift an aging infrastructure and provide new capabilities to enable rapid innovation and growth.This role, Director of Digital Product Management will drive the vision, strategy &amp; execution for modernization of Fraud risk decisions and capabilities. The role involves responsibility for product Management and development lifecycle for Fraud Risk journeys including Digital Charge Verification, Authentication, Authorization, concerns management etcThis role involves leading a team of product management &amp; development professionals and working with Credit &amp; Fraud Risk strategy teams and Engineering leaders to convert the product vision into a well-managed development roadmap with a set release cycle. This is a Risk Strategy &amp; technology facing role defining software product vision, roadmaps, strategy of the product, capability tradeoffs, ensuring flexible and global system/capability design, grooming user stories, prioritizing work for scrum teams using program increments process and cadence.The successful individual ensures that the new product meets the evolving needs of the enterprise through continuous innovation, evaluation and deployment.This role requires strong organizational, technical, creative problem-solving and stakeholder management skills and can influence across multiple levels of leadership.This person must work well in a dynamic, complex environment and under deadline pressures and be able to coordinate the efforts of a large Agile team (stakeholders, designers, developers, Data Stewards, and analytics) to deploy the new platform/product across global market set.This is an exciting and critical role that will help drive the future roadmap for enabling best in class Fraud risk decisions at American Express.You’ll work among high performing design, product and engineering teams. We are looking for someone who is deeply inquisitive, enjoys creative problem solving, has a strong attention to details, has an entrepreneurial background and a maniacal focus to driving results, platform performance and high availability.Key Responsibilities<ul><li>Drive vision and development of new products, features, and capabilities based on in depth knowledge of customer, business, and technology.</li><li>Integrate business needs, usability studies and market insights into actionable product requirements for Fraud risk capabilities e.g.- Authorizations, Authentication, etc.</li><li>Understand business objectives and customer needs, identify creative ways to leverage capabilities, and develop new solutions to meet those needs.</li><li>Own Discovery where options are assessed for product, features opportunities and problems. Form hypothesis, define outcomes and key results, and define and hone discovery processes to enable product teams to successfully achieve solid discovery outcomes.</li><li>Own and manage the product backlog which includes creating and reviewing Initiatives, Capabilities, Features and User Stories with Acceptance Criteria.</li><li>Own key stakeholder relationships across marketing teams.</li><li>Manage, coach and grow a team of product owners and product managers who build capabilities powering the experience.</li><li>Support and enable technical platform strategies for scale across products and markets.</li><li>Partner with Solution Managers to achieve solutions that meet current and future needs.</li><li>Brainstorm and negotiate effectively with various stakeholders to continuously define feature priority and then prioritize engineering work and balancing the requirements of customers and stakeholders.</li><li>Manage product life cycle to tactical execution.</li><li>Ability to manage and negotiate across partners, such as Product, Technology, Marketing, Servicing, Risk, Legal, Compliance and more to define and pivot product needs</li><li>Work closely with Technology as key partner interfacing back with business teams to oversee and ensure best-in-class delivery and customer outcomes</li><li>Monitor product data and customer feedback post launch and partner on continuous strategic growth strategy.</li><li>Lead Agile Release Train consisting of multiple product and technical teams across multiple platforms but prioritizing initiative backlog and managing dependencies and owning goals and outcomes.</li></ul>Here is what we are looking for:<ul><li>Leadership: Strong people management skills and proven ability to lead and develop a winning product team;&nbsp;Creates a culture that engages strategy/business partners through a collaborative approach to make fact based, data-driven decisions.</li><li>Nurturer of talent: To bring out the best in individuals and team.</li><li>Analytical Skills: Able to structure and process qualitative or quantitative data and draw insightful conclusions. Demonstrated ability to analyze complex data and processes to drive process improvements and creative solutions (Critical).</li><li>Flexibility/Adaptability: Not thrown off by frequently&nbsp;changing priorities and conditions; copes effectively with complexity and change. Deals with ambiguity - to take the unknown into action. Navigate self and team to create winning outcomes.</li><li>Drive &amp; Persistence:&nbsp;Proactive &amp; self-driven; Resourceful, has grit, and a positive “can do” attitude.&nbsp;&nbsp;Possesses a strong willingness to work hard and efficiently to get the job done.</li><li>Collaboration &amp; Influence: Ability to successfully influence and bring together internal and external stakeholders to achieve shared goals.</li><li>Communication Skills:&nbsp;Communicates information, ideas, and concepts clearly.</li><li>Attention to Detail: Does not let important details slip through the cracks or derail a project.</li><li>Lots of questions:&nbsp;Curious, loves learning.&nbsp; Not willing to accept surface level answers. Challenges the status quo - and believes things can always be improved.</li><li>Product Mindset: Proven ability to build, run and prioritize a product backlog and roadmap (Critical).</li></ul>Qualifications:The successful candidate will have:<ul><li>10+ years of experience in product role, leading high performing agile teams in creating software products in risk management or similar domains.</li><li>Understanding of Risk capabilities and/or Payments/Authorization domains is a must</li><li>Prior experience, building and scaling new platforms. Ability to envision the larger picture and contribute to functional and capability design of the platform.</li><li>Comfort with open stack, APIs, AI/ML, Data, cloud, Automation and high availability.</li><li>Self-motivated and able to act with a high level of independence.</li><li>A good balance of technical knowledge and business acumen with an ability understand and apply scalable solutions that are product agnostic.</li><li>Ability to manage fast-paced environment, frequent changing needs, and limited resources.</li><li>The ability to set a high bar for your team and empower them to achieve great results</li><li>A “driver” personality - constantly pushing towards clarity and delivery while balancing the need for great collaboration.</li><li>Enthusiasm and passion for great platforms, products and services and an ability to articulate platform functionality; ·</li><li>User-centricity - examples from your past of product challenges that you powered through because you were unwilling to make your problems your users’ problems.</li><li>Understanding of the evolving highly competitive business environment and how to create a flexible and scalable platform that meets regulatory and security requirements.·</li><li>Excellent communication skills with the ability to engage, influence and inspire partners to drive collaboration and alignment.</li><li>High degree of organization, individual initiative and personal accountability.</li><li>Degree in computer science, engineering or a MBA require</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

American Express

Director-Digital Product Management

Executive Director

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Systems Change Office (SCO) Director is a critical leadership role in Financial Reporting Quality Assurance Organization (FRQA) within Corporate Controllership, in support of the Regulatory Reporting Automation program. This role is responsible for leading the Change Management team, in charge of driving the definition, gathering, exploration, analysis, and system maintenance of changes to Regulatory Requirements and the end-to-end automation through the Finance Modernization Data Pipeline, leading program and change governance efforts for finance / regulatory reporting platforms.&nbsp;This role is responsible for the ownership of the Change Management Policy for regulatory reporting automation and will oversee the delivery of key milestones for Project Guardian, including but not limited to documenting, understanding, and defining the core framework and change management tooling (including mechanisms for monitoring, reviewing, implementing, and validating applicable changes) for internal and external drivers, supplementing documentation that will evidence changes from initiation, review, and approval to the implementation of the change.The Systems Change Management team oversees key processes that support data and regulatory change requirements, and closure of open risks associated with our change management process for Project Guardian. The team is responsible for elevating audit and compliance change controls for regulatory reporting automation, financial systems coordination and orchestration across Controllership Product Owners, Report / Business Owners and Technology teams. This includes triaging and validating changes to the maintenance and update of our data solutions (e.g., manual / static reference tables) with the highest degree of confidence of new data flow and data system requirements (or the deactivation / decommission of these systems).The Director of the Systems Change Office must be a highly analytical, well-organized, data-driven individual with exceptional leadership, time management and a high degree of technical skills confident in presenting, highly complex system, and organizational change technicalities in simple terms to upper management and executive leadership, to drive critical enterprise decisions. Responsibilities include, but are not limited to:<ul><li>Drive the Finance-Controllership Regulatory Reporting Automation change management strategy and lead the Program Governance of Finance Modernization data requirements.</li><li>Owner of the Change Management Policy for regulatory reporting automation that defines the core framework that includes mechanisms for monitoring, reviewing, implementing, and validating applicable changes stemming from internal and external drivers.&nbsp;</li><li>Owner of the Supplemental documentation that will evidence changes from initiation, review, and approval to the implementation of the change (e.g., policies / procedures / framework). Strategic leadership to conduct change management strategies on existing processes and automated data sources to understand and support Point of Arrival (POA) process designs.</li><li>Lead and guide the analysis efforts to determine changes to data portfolios, regulatory reports, and controls, designing processes and policies that identify in key scenarios how to report on these scenarios in alignment with regulatory guidance.</li><li>Lead the identification of business requirements and development of functional requirement documentation for new reports, new data sources and attributes, including design, prototyping, testing, and implementation of report owner and regulatory requirements.</li><li>Responsible for leading the fulfillment of governance requirements for regulatory reporting and data changes. </li></ul>Minimum Qualifications:<ul><li>Bachelor's Degree in Finance/Accounting and/or Information Technologies (masters preferred).</li><li>10+ years of work experience in Project Management / Change Management.</li><li>10+ years of work experience in Banking / Regulatory / Financial / Technology Services.</li><li>Excellent relationship building, presentation and collaboration skills with proven people leadership experience and ability to attract, engage / retain talent and facilitating a network of strong relationships across the organization.</li><li>Experienced in Agile delivery concepts or other project management methodologies.</li><li>Experience in technical requirements writing for technology development and / or finance regulatory reporting, for banking software development.&nbsp;</li><li>Experience in data analytics, Data Quality (DQ) and identifying data issues driving change.</li><li>Experience in the use and / or automation of change management tracking systems (e.g., JIRA, Rally, BPM, Workflow applications, etc.)</li><li>Experienced in the application of change management models, methodologies and frameworks, e.g., ADKAR, Kotter, McKinsey</li><li>Experienced in the creation of product prioritization and decisioning models, e.g., MOSCOW, Kanban, etc.</li><li>Experienced in the application of change resistance models, e.g., Kubler-Ross, Maurer, PDCA</li><li>Experience with of MS Excel, Power Query, and other analytical tools, e.g., Tableau.</li><li>Critical thinking and complex problem-solving skills (data application).</li><li>Excellent written and verbal communications with ability to communicate highly complex concepts and processes in simple terms and pragmatically.</li><li>Exhibits organizational skills with the ability to meet/exceed critical deadlines and manage multiple priorities, delivering high quality service with passion and exceeding expectations.</li><li>Displays thought leadership, drive process, and support work/life balance initiatives.</li></ul>Preferred Qualifications:<ul><li>Understanding systems integration across complex system architecture.</li><li>Understanding of Oracle General ledger and FAH accounting rules.</li><li>Python, R, Machine Learning and Data Automation / Visualization techniques</li><li>SQL and data analysis experience.</li><li>Strong knowledge and working experience in regulatory regulations and reporting is required and any exposure to US regulations is preferred.</li><li>Working exposure in development of financial data domains to support regulatory and analytical requirements for large scale banking/financial organizations.</li><li>Communication Management/proficiency with PowerPoint.</li></ul>Project Guardian&nbsp;Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director - Systems Change Office

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As the Director – Travel and Leisure Services (TLS) Marketing Analytics &amp; Strategy, you will lead a high-impact team responsible for applying advanced analytics to TLS marketing campaigns, customer engagement strategies, and loyalty initiatives. This leader will serve as the voice of marketing analytics within TLS, providing insights that elevate TLS’ role in the broader Consumer Marketing Engine and directly shape how we design, measure, and optimize marketing initiatives.You will oversee segmentation, benefits and offers analytics, and campaign measurement across channels—ensuring TLS delivers precision analytics, data-driven recommendations, and clear execution strategies that strengthen Card Member engagement and partner value. How will you make an impact in this role?Responsibilities include:<ul><li>Lead TLS Marketing Analytics to deliver insights that strengthen customer engagement, loyalty, and marketing effectiveness.</li><li>Develop and apply customer segmentation and targeting analytics to refine personalization, optimize benefits, and design relevant campaigns.</li><li>Build and manage marketing measurement frameworks to evaluate campaign effectiveness, ROI, and attribution across channels utilizing a test and learn mindset.</li><li>Deliver clear, actionable recommendations that marketing, partnerships, and product teams can execute with precision.</li><li>Elevate TLS’ presence in the Consumer Marketing Engine by embedding analytics into campaign planning, targeting, and measurement.</li><li>Lead, mentor, and develop a team of analysts and managers, fostering expertise in segmentation, benefits and offers analytics, and campaign performance measurement.</li></ul>Minimum Qualifications:<ul><li>At least 9 years of relevant professional experience in marketing analytics, customer insights, or campaign measurement.</li><li>Bachelor’s degree in a quantitative field (e.g., statistics, economics, data science, engineering, math).</li><li>Expertise in marketing analytics methods, including segmentation, predictive modeling, ROI/attribution, and multivariate testing.</li><li>Strong ability to partner with marketing, partnerships, and product leaders to embed analytics into strategy and execution.</li></ul>Preferred Qualifications:<ul><li>Advanced degree in a quantitative field.</li><li>Proven success applying analytics to marketing campaigns, customer engagement, and loyalty strategies.</li><li>Experience delivering clear recommendations that translate into measurable business outcomes.</li><li>Excellent communication skills with the ability to present analytics in a compelling, executive-ready manner.</li><li>Leadership experience building and motivating high-performing analytics teams.</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director-TLS Marketing Analytics & Strategy

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Join Team Amex and let's lead the way together. Membership Portfolio Services, within our US Consumer Services Business, is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model by connecting Card Members with Merchants that create opportunities to help drive our growth over the mid-to-long term.How will you make an impact in this role? The Director, Amex Offers Digital Media (AODM) Sales Enablement sits within the team reporting to the VP, AODM Go-to-Market. This individual will lead the team that is supporting Amex Offers and the new Amex Ads products. The Sales Enablement team will be a key player in launching Amex Ads and continued growth of Amex Offers.&nbsp; Key Responsibilities •&nbsp;&nbsp;&nbsp;&nbsp;Define the forward-looking activation strategy •&nbsp;&nbsp;&nbsp;&nbsp;Develop and maintain pitch and marketing collateral for the products •&nbsp;&nbsp;&nbsp;&nbsp;Own sales training for the Customer Success and Business Development teams •&nbsp;&nbsp;&nbsp;&nbsp;Create and share case-studies •&nbsp;&nbsp;&nbsp;&nbsp;Own the RFP-response media planning process •&nbsp;&nbsp;&nbsp;&nbsp;Partner with the product team to inform the product roadmap based on client feedback •&nbsp;&nbsp;&nbsp;&nbsp;Partner and build relationships with teams across the enterprise including finance, marketing, technologies, control management, legal to support the growth of the new product&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Conduct thorough risk and compliance processes with proper controls&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Ensure all aspects of the American Express Code of Conduct are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirementsMinimum Qualifications •&nbsp;&nbsp;&nbsp;&nbsp;10+ years of experience in the Digital Advertising or Retail Media Network space •&nbsp;&nbsp;&nbsp;&nbsp;People management experience •&nbsp;&nbsp;&nbsp;&nbsp;Go-to-market and sales enablement experience •&nbsp;&nbsp;&nbsp;&nbsp;Excellent communication skills •&nbsp;&nbsp;&nbsp;&nbsp;Strong relationship management skills to deepen and grow partnerships across all levels •&nbsp;&nbsp;&nbsp;&nbsp;Self-starter and motivator •&nbsp;&nbsp;&nbsp;&nbsp;Ability to work in white space and ambiguity, comfortable with building something unproven •&nbsp;&nbsp;&nbsp;&nbsp;Exceptional problem-solving skills and developing business recommendations&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Using analytics to drive business decisions&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Understanding of advertising industry Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director, Amex Offers Digital Media Sales Enablement

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors,and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About Network &amp; Acquiring Solutions:As part of the Global Merchant &amp; Network Services group (GMNS), the Network &amp; Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to support every business unit and customer across the Enterprise. The American Express Network enables over $1.6 trillion in annual spend, serving our Issuers and Acquirers in more than 170 markets worldwide. We are driving a strategic, multi-year Enterprise Payments program to bring all payments together into a center of excellence to drive operational excellence for payment execution, enable innovative payment products, services, and capabilities to be built effectively and efficiently, support our BU strategies more closely, and deliver on our customers’ evolving payment needs.About the Role:This newly created role of Director, Enterprise Payments Network Management is an exciting opportunity to establish and lead the strategic management and optimization of our treasury banking relationships and non-bank payments partners. The incumbent will be an integral leader within a large scale, enterprise-wide program established to redesign our payment execution operating model, optimize and de-risk payment partner relationships, offer best in class payments processing, and create safe and compliant enterprise payments services.The Director, Enterprise Payments Network Management will oversee the strategy, performance, and compliance of our global bank and non-bank partners within the payments network to ensure efficient, seamless, and optimized money movement for payment use cases across the enterprise. The successful candidate will&nbsp;establish a network partner management framework to deepen bank and non-bank relationships, drive governance and operational excellence, minimize third party risk,&nbsp;and optimize the commercial terms with partners to drive flawless payments processing globally for American Express. This is a unique opportunity to shape the foundation of a critical function and drive the strategic development of an enterprise payment service.Key Responsibilities:<ul><li>Establishment of the new function: Develop the strategy and vision for the Enterprise Payments Network Management function including defining roles and responsibilities across the engagement lifecycle, creating the governance frameworks, establishing processes and best practices for managing payment partner relationships, and defining key success metrics and KPIs.</li><li>Network management strategy: Create comprehensive inventory of existing payment partner relationships globally across the enterprise assessing their roles, performance, and alignment with strategic objectives. Develop and implement rationalization strategy to optimize the bank partner portfolio and establish clear rules and criteria for engaging new banking partners. &nbsp;</li><li>Strategic relationship management: Negotiate contracts, fee schedules, and service level agreements with new and existing partners with an enterprise perspective to ensure competitive terms and service levels. Develop a scalable partnership management model to drive strategic and proactive management of third-party payment partners.</li><li>Payments network design and oversight: Evaluate existing third-party relationships against business needs to design appropriate payments network along with the strategies for a resilient, efficient, and secure payments network.</li><li>Operational performance and optimization: Assess operational and performance metrics to monitor, benchmark, and optimize the performance of the partners. Identify opportunities to improve operational efficiency.</li><li>Risk management and compliance: Ensure the participants in the payments network operate in compliance with all applicable regulations, e.g., AML, OFAC, PCI, etc. Work with the third-party partners to prioritize work and lead operational readiness and change management program in response to regulatory mandates.</li><li>Industry engagement and expertise: Develop strategy for engagement and participation in industry forums and governing bodies. Stay abreast of&nbsp;new payment regulations and payment networks rule changes and determine impact to the payments processing, partner integration, and payment network management. </li></ul>Requirements/Qualifications:<ul><li>Relevant experience: Minimum of 10 years’ experience in global bank payments (ACH, wire, RTP) on the consumer and/or wholesale side.</li><li>Network management experience, including building partner management framework, assessment and optimization of third-party partners, third-party risk management, SLA management, and fees optimization.</li><li>Leadership: Experience leading a team of direct reports day to day operations, coaching, and overseeing performance indications for continuous improvement.</li><li>Regulatory expertise: Strong understanding of the regulatory landscape affecting payment systems, including AML, KYC, OFAC, PSD2.</li><li>Payment scheme expertise: Proven experience with payment schemes and their compliance requirements, including experience with The Clearing House, The Federal Reserve, Nacha, SEPA, Faster Payments Scheme, etc.</li><li>Enterprise Program management: Demonstrated ability to lead and manage comprehensive programs in partnership with key stakeholders at an Enterprise level.</li><li>Passion for results: Passion to drive execution and deliver results in a fast-moving and innovative environment.</li><li>Analytical mindset:&nbsp;Strong analytical and problem-solving skills with a proactive approach to resolving issues and implementing process improvements.</li><li>Highly collaborative: Ability to collaborate with and build strong relationships with internal and external stakeholders to deliver value beyond traditional means.</li><li>Executive communication: Ability to effectively communicate and inspire decision making comfortably with C-suite stakeholders.</li><li>Effective negotiator and influencer: Ability to influence key partners and executive stakeholders. Excellent communication skills, proficient in developing excellent quality presentations and deliverables for an executive audience.</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director-Enterprise Payments Network Management

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Position Summary:The Associate Director of Strategic Accounts will be responsible for optimizing access and appropriate utilization of ORENCIA IV (abatacept) and SOTYKTU (Deucravacitinib), while elevating BMS as a leader within Immunology with National Organized Rheumatology and Dermatology Networks, Infusion Management Companies, Rheumatology Management Service Organizations, Private Equity-owned groups and large independent, and consolidated group practices. This is a high-impact role that directly influences two brands by developing and executing strategic initiatives to drive growth within the broader Immunology portfolio. &nbsp;This role will be targeting key accounts to optimize access, reimbursement, customer experience, and appropriate utilization of ORENCIA IV and SOTYKTU. As such, a deep working knowledge and understanding of clinical, economic, business model, and formulary dynamics that drive decision-making is critical. This individual will work cross-functionally with internal stakeholders including Sales, Medical, Marketing, Market Access and Contracting.This is a critical role in establishing BMS as a leader in Immunology (Rheumatology and Dermatology) and identifying opportunities for relevant, compliant collaborations with these accounts to further support the efforts of the healthcare providers in improving patient outcomes. This is a field-based role that will report to the Director of Strategic Accounts within the Immunology marketing organization. &nbsp;The Mid-Atlantic geography encompasses VA, WV, DC, MD, KY, TN, NC, SCKey Responsibilities:<ul><li>Gain a deep understanding of customer objectives, challenges, stakeholder/influence mapping, and market dynamics and translate this knowledge into developing actionable strategic plans to optimize customer engagement and account outcomes&nbsp;</li><li>Integrate and prioritize account plans and activities across matrix partners to ensure&nbsp;stellar account management/support that leads to meaningful outcomes&nbsp;</li><li>Engage and partner with key customers to implement compliant solutions to optimize patient care and access to BMS products. Customers include, but are not limited to, key decision makers and stakeholders within Rheumatology and Dermatology i.e. Centers of Excellence, large private equity backed and independent consolidated groups, national Rheumatology super groups, and infusion management companies.&nbsp;</li><li>Analyze and apply market data to assess business opportunities and priorities, including relevant impact of regional health care trends</li><li>·Identify unique, meaningful opportunities to differentiate both BMS and its products within key accounts&nbsp;</li><li>Conducts regular internal strategy discussions and performance reviews to&nbsp;ensure stakeholder alignment and a clear understanding of the account business strategy and objectives.</li><li>Close alignment and working relations with Field Sales, Field Medical, Marketing, Market Access, Patient Access, Account Executives, and Policy on an ongoing basis to ensure seamless execution against account plans&nbsp;Supports reactive contracting opportunities within defined geographies including managing relations with MSO partners&nbsp;</li><li>Engage with stakeholders to deliver and execute any reactive contracts, outside of GPO responsibility, addressing updates to provider/group contracts for BMS products&nbsp;</li><li>Serve as the lead BMS contact for all C-Suite executives, finance, pharmacy, and&nbsp;operations key decision makers within targeted accounts&nbsp;</li><li>Coordinate cross-functional team efforts and facilitate senior executive engagements as needed to support strategic account initiatives&nbsp;</li></ul> Key Qualifications &amp; Experience:<ul><li>BS/BA degree required&nbsp;</li><li>Minimum of 8 years of pharmaceutical experience with previous regional or national&nbsp;</li><li>account management experience&nbsp;preferred</li><li>Recent dermatology and/or rheumatology experience with working knowledge of large&nbsp;</li><li>equity-owned groups, super groups, and centers of excellence is strongly preferred&nbsp;</li><li>Prior people management experience preferred&nbsp;</li><li>Biologics/buy and bill and specialty medications/specialty pharmacy experience preferred&nbsp;</li><li>Proven leadership skills and ability to network across complex internal and external&nbsp;environments&nbsp;</li><li>Demonstrates critical thinking and strong decision-making skills&nbsp;</li><li>Excellent social, communication (oral and written) and presentation skills required&nbsp;&nbsp;</li><li>Ability to navigate complex accounts and engage with diverse stakeholders&nbsp;</li><li>Demonstrated ability to develop innovative customer centric approaches, leverage&nbsp;multi-disciplinary capabilities and resources to realize objectives&nbsp;</li><li>Ability for up to 60% travel including overnights&nbsp;</li><li>A valid driver’s license within the 50 United States is required&nbsp;</li></ul>If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:Field - United States - US: $199,040 - $241,185&amp;#xa;The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.&nbsp; Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>. Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Bristol Myers Squibb

Associate Director of Strategic Accounts Rheumatology & Dermatology - Mid-Atlantic

At American Express, our culture is built on a 175-year history of innovation, shared valuesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.<h4>Build&nbsp;Platforms and Capabilities that Provide the Best Customer Experience.</h4>At American Express, we are building a best in class Case Management platform to service&nbsp;our customers. If you’re interested in a career creating breakthrough software and making an impact on an audience of millions, look no further. Be a part of&nbsp;our team&nbsp;as we transform our Disputes and Fraud Servicing Capabilities.&nbsp;This role is responsible for leading engineering teams across multiple platforms to define and drive future strategic roadmaps leading to the best user experience, regulatory compliance, agility and availability for our platforms.<h4>Responsibilities include:</h4><ul><li>Define and lead roadmap for Global Disputes and Fraud Servicing platforms</li><li>Collaborating with technical leaders across a broader&nbsp;technology&nbsp;ecosystem to design platform architecture and drive continuous&nbsp;improvements&nbsp;of new frameworks/pattern</li><li>Successfully develop, deploy, support, and monitor software across various environments</li><li>Delivering software solutions that meet or exceed customer and partner expectations by developing and driving innovation and experimentation within Technology</li><li>Recruiting skilled engineering talent with business and industry experience</li><li>Play an active part in the&nbsp;open source&nbsp;community of technical practice</li><li>Work with Staff Architects / Engineers to define solution requirements and technical implementation approach.</li><li>Drive both high-level and detailed technical designs and conduct design reviews as needed.</li><li>Recent coding experience&nbsp;</li><li>Provide technical&nbsp;mentorship&nbsp;to other software engineers at all levels.</li><li>Implement new, highly scalable platform components.</li><li>Drive platform capabilities enabled with advancement in the technology including machine learning, deep learning, NLP, search and cognitive computing.</li></ul><h4>Are you up for the challenge?</h4><ul><li>Requires technical and business knowledge in multiple disciplines specifically Disputes, Case Management and current technology stack – PEGA PRPC, Open Source Case Management tools.</li><li>Extensive hands-on experience delivering on&nbsp;open source and cloud native&nbsp;platforms</li><li>Experience in building products leveraging GenAI, Machine Learning and automation through Agentic AI will be a plus.</li><li>10+ years of demonstrable experience building and deploying large scale software products.&nbsp;</li><li>Demonstrated ability to lead&nbsp;engineering teams in Agile/Scrum-based product driven development including experience transforming a team and&nbsp;adopting&nbsp;SAFe/Agile/Lean principles</li><li>Innovative&nbsp;problem solver&nbsp;with the ability to&nbsp;generate and implement a strategy - Experience re-platforming existing applications, including infrastructure, architecture and frameworks</li><li>Passion for learning new technologies and delivering business value through technology led solutions.</li><li>Ability to establish and&nbsp;maintain relationships&nbsp;with other business and technology leaders - Strong written and verbal&nbsp;communication skills&nbsp;coupled&nbsp;with the ability to&nbsp;tailor communication to all levels of the organization</li><li>Ability to hire, motivate, and grow a high performing team of domain&nbsp;experts&nbsp;delivering on strategic objectives while continuously evolving and&nbsp;improving</li><li>Master's degree in computer science, Computer Engineering or Information Systems degree or equivalent work experience; Advanced Degree preferred.&nbsp;</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Director - Software Engineering

You Lead the Way. We’ve Got Your BackAt American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you will experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to gain experience new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Enterprise Data Management &amp; Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.Role Description:The Director of Data Incident Reporting &amp; Management will lead a team responsible for executing and enhancing the firm’s enterprise-wide data issue and incident management framework. Reporting to the Vice President, this role will focus on the effective identification, documentation, remediation, and reporting of data-related issues and incidents across the organization. The Director will ensure alignment with policies and enterprise risk standards while fostering cross-functional collaboration and driving operational excellence.&nbsp;Key responsibilities include: &nbsp;<ul><li>Lead a team responsible for the day-to-day operations of the data incident management program, ensuring adherence to established standards, procedures, and SLAs.&nbsp;</li><li>Oversee the identification, documentation, and root cause analysis of data incidents across the data lifecycle.&nbsp;</li><li>Manage and maintain a detailed taxonomy of data incidents, ensuring appropriate mapping to risk categories and data lifecycle stages.&nbsp;</li><li>Monitor the status and resolution of data incidents, ensuring effective remediation actions and timely closure in coordination with accountable stakeholders.&nbsp;</li><li>Partner with business unit data offices, risk, compliance, and audit teams to support transparent issue tracking and resolution.&nbsp;</li><li>Contribute to the definition and refinement of key performance indicators (KPIs), key risk indicators (KRIs), and reporting metrics across data management activities.&nbsp;</li><li>Support the automation and enhancement of incident reporting through use of BI tools such as Tableau, Power BI, or similar platforms.&nbsp;</li><li>Review and challenge the quality and completeness of corrective action plans for high-risk data incidents.&nbsp;</li><li>Prepare regular reports and dashboards to provide leadership with insights into trends, emerging risks, and program health across data management activities.&nbsp;</li><li>Collaborate with business partners and across the team to document root cause / impact of KRIs / KPIs.</li><li>Coach and develop team members, foster a high-performance culture and ensure professional growth within the team.&nbsp;</li></ul>Qualifications:&nbsp;<ul><li>Minimum of 7 years of experience in data governance, risk management, incident management, or a related function, preferably within financial services.&nbsp;</li><li>Demonstrated expertise in operationalizing incident management programs or similar risk functions.&nbsp;</li><li>Working knowledge of data governance and compliance frameworks, including their application to large, complex organizations.&nbsp;</li><li>Experience with tools such as ServiceNow, Tableau, Power BI, Alteryx, or equivalent required.&nbsp;</li><li>Strong analytical skills and attention to detail, with a demonstrated ability to manage multiple concurrent priorities.&nbsp;</li><li>Proven experience leading high-performing teams and driving results through collaboration and accountability.&nbsp;</li><li>Excellent verbal and written communication skills, with the ability to engage and influence stakeholders at multiple levels.&nbsp;</li><li>Excellent communication skills with a demonstrated ability to articulate complex concepts in a manner consumable by a broad stakeholder base, including a senior executive audience.&nbsp;</li><li>The ability to bring structure to ambiguity and thrive in an unstructured, fast paced dynamic environment.&nbsp;</li><li>Location: US Hybrid; roles to be located in New York, Phoenix, Charlotte, or Sunrise&nbsp;</li><li>Employment eligibility to work with American Express in the US.&nbsp;</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Director - Enterprise Data Governance & Management - Incident Response

<h3>Job Description:</h3>The RoleThe Director, Advanced Planning is a client-facing role that serves primarily as an estate planning subject matter authority for Fidelity’s high net worth clients and their advisors as a member of a regionally-aligned Advanced Planning team providing comprehensive financial and estate planning support. Additionally, the Director, Advanced Planning will also be relied on to support the Vice President, Advanced Planning Market Lead to provide advisor training, regional business development and thought leadership. We primarily use video technology to function remotely and meet virtually with clients and advisors across the region. We also collaborate within the Advanced Planning team both virtually and in-person to maintain and increase our collective impact on the clients we serve. Travel is typically expected between 5% and 20% of time, depending on physical proximity to regional sites and investor centers. This role is remote but does require residing within commuting distance to an Investor Center in the Chicago, IL or St. Louis, MO locations.The Expertise and Skills You Bring<ul><li>Bachelor’s Degree with any of the following designations preferred: CPA, JD, M.T., LLM in taxation</li><li>10 -12 years overall work experience with 4 years of trusts and estate planning, income tax planning or succession planning work experience within a public accounting, law practice, or wealth management industry environment</li><li>FINRA Series 7 and 66 obtained within 90-days of employment</li><li>Estate Planning, family wealth transfer planning, wills/trusts, income taxation, and trust and estate taxation knowledge (required)</li><li>Retirement, financial, investment, and insurance planning preferred</li><li>Effective at providing and receiving coaching and mentorship</li><li>Thrives in a team environment to provide an exceptional client planning experience</li><li>Communicates complex subjects clearly and effectively</li><li>Proven emotional intelligence to optimally bond with and communicate with clients and their advisors</li><li>Possesses a solution-oriented, client-first work ethic</li><li>Works independently, balances competing tasks, and prioritizes work to maintain efficiency</li><li>Maintains a positive professional attitude, with a thoughtful approach to delivering successful customer outcomes</li></ul>Note: Fidelity will not provide immigration sponsorship for this position. The TeamWe are part of the Advanced Planning Leadership Development team collaborating with Fidelity’s advisors and their high net worth clients to provide a comprehensive financial planning experience that is tailored to each client’s unique financial goals and family dynamics.The base salary range for this position is $110,000 - $160,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Relationship Management

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