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<h3>Job Description:</h3>Job Title: Director, Data ArchitectureThe RoleAs the Data Architect for Brokerage Recordkeeping Technology, you will lead the design and implementation of scalable, cloud-based data architectures supporting Fidelity’s Brokerage Recordkeeping Applications. You’ll collaborate with development teams, solution architects, and enterprise leaders to standardize solutions, drive modernization, and align technology with business goals.Key Responsibilities<ul><li>Define and promote data architecture strategies, patterns, standards, and guidelines.</li><li>Provide technical leadership across complex projects and initiatives.</li><li>Guide the adoption of cloud-native data solutions and data integration patterns.</li><li>Champion data-driven decision-making and reusable patterns, standards and guidelines.</li><li>Lead Proof of Concepts (POCs) to evaluate emerging technologies.</li><li>Ensure compliance with data privacy, security, and regulatory standards.</li><li>Support mainframe migration and modernization efforts.</li></ul>Qualifications<ul><li>Bachelor’s or Master’s degree in Computer Science or a related field.</li><li>12+ years of experience in distributed systems, including 3+ years with cloud databases.</li><li>Experience in financial services domain. Understanding / Experience with the brokerage domain would be a plus.</li></ul>Skills &amp; Competencies<ul><li>Expertise in relational (Oracle, PostgreSQL), distributed SQL (CockroachDB, YugabyteDB), NoSQL (Aerospike), in-memory databases, data warehouses (Snowflake, Apache Iceberg) and Kafka streaming.</li><li>Proven ability to architect high-volume, high-performance transactional systems.</li><li>Strong knowledge of cloud platforms (e.g., AWS RDS, EC2, EMR, S3) and hybrid environments.</li><li>Experience building scalable data solutions (OLTP, ODS, MDM, data warehousing &amp; analytics platforms).</li><li>Ability to evaluate and recommend emerging cloud data technologies.</li><li>Hands-on experience in logical and physical data modeling</li></ul><ul><li>Experience with data movement (ETL, ELT) technologies</li><li>Strategic thinker with strong technical leadership and agile delivery experience.</li><li>Excellent communication, presentation, and influencing skills.</li><li>Ability to translate business needs into scalable technical solutions.</li><li>Familiarity with legal, risk, compliance, and cybersecurity standards.</li></ul>About the TeamFidelity Brokerage Recordkeeping Technology (BRT) supports retail, workplace, and institutional customers by providing brokerage, clearing and custody services. BRT customers include investment professionals (e.g. financial advisors, registered investment advisors, institutional investors), businesses, and institutions (e.g. broker-dealers, banks, trusts, and family offices). Fidelity Investments holds $15.1 Trillion in assets under administration (2024) and its platforms process 3.5 Million total daily trades.The BRT Architecture group provides deep technical expertise to the broader BRT Engineering community, delivering solution architecture and data architecture mentorship as well as cross-organization technical architecture guidance (enterprise architecture). Data architecture team is accountable for data architecture of the Brokerage Recordkeeping Systems, with an objective to modernize the data platforms, improve and prepare our systems for business growth, increase efficiency with agility and, ultimately, the unlocking of new value for investment professionals, businesses, institutions, and employees. We strive towards creating systems for gathering the right data and incorporating it fully for operations and analytics to drive the business forward, with best of the breed data solutions to collect, store, and analyze the data, to generate insights.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Director, Data Architecture

<h3>Job Description:</h3>Job Description We are seeking a successful Principal Data/Systems Analyst to play a key member of an agile delivery Data squad but is also involved in solutioning with our Squad Leads / Product Owners to gather &amp; document business requirements, leading current state analysis of our systems, helping define our technology solution, and partnering with testers in test case preparation. The role requires great collaboration with members of various business and IT groups throughout the life cycle of a product/application.The RoleThe Fidelity Institutional Technology (FIT) group is looking for a highly motivated, self-driven Data/systems analyst to be part of its diverse, globally distributed team of IT professionals responsible for the development and maintenance of Fidelity’s Institutional Client Platforms and Products in the rapidly growing and evolving Wealth Management space. The focus of this position will involve analysis and support of existing and emerging Managed &amp; Advisory products and tools. The systems analyst will need to collaborate extensively with other squads within the same product area and domain as well as across the enterprise working with a varied set of business and technology partners. They will be a key member of an agile delivery squad and will be actively involved in all aspects of the technical product vision and design. The individual will gain a deep end-to-end understanding of the existing Managed applications and business to assist in developing requirements and design for updated and emerging technology solutions.The TeamFIT exists to enable our business partners to win their respective marketplaces by crafting, building, and maintaining the technology platforms and products of Fidelity’s Institutional business units. The FI Wealth Management Domain sits within FIT. The Managed &amp; Advisory Solutions team that works with the broader Wealth Management Domain team has a focus on creating &amp; supporting the products that enable managed product distribution (both on and off platform). In this role, you’ll work in Fidelity Institutional (FI) to provide systems analysis support on the fast-paced Managed &amp; Advisory Solutions team. You’ll make a large impact on the organization by helping solve for and drive solutions to complex and important business problems for our clients.The Value You Deliver<ul><li>Leading and contributing to new product technical visioning and high-quality solutions</li><li>Understanding and working towards scalable technical solutions</li><li>Examination and analysis of existing IT systems and business models to identify requirements, impacts and dependencies</li><li>Assistance in defining scope and work sequencing based on analysis of requirements of new and existing systems</li><li>Writing user stories which include concise and clear system requirements that will be used to implement any of the following: API creation/updates, new data stores/updates to existing data stores and user interfaces, UI design/enhancement</li><li>Producing use case documents and functional solutions to achieve project goals</li><li>Developing subject matter expertise for the product area and broader domain</li><li>Participation in the development and review of test plans, including end-to-end strategies</li><li>Participation in and leading various initiatives in support of evolving and growing the Technical Chapter and Chapter Area</li></ul>The Expertise and Skills You Bring<ul><li>8-10+ years of Systems and Data Analysis experience within the IT field, financial services preferred</li><li>Experience in data analysis, data modelling and hands on experience in Oracle/Postgres/other relational databases.</li><li>Knowledge of ETL (Informatica/Snaplogic), BI, Data feeds, Data governance preferred</li><li>Knowledge of API Development &amp; Testing, AWS (Cloud) Implementation, Data Design is required and UI Design and Workflow/Process Automation is strongly preferred</li><li>Experience in Snowflake data warehousing and analytics preferred</li><li>Experience in designing, managing, and troubleshooting batch processing systems for large-scale data workflows across cloud-based and on-prem environments.</li><li>Experience with systems development methodologies and formal documentation processes, Agile/Scrum/Kanban experience is required</li><li>Bachelor’s degree required. Technology-related field preferred</li><li>You have strong analytical, facilitation, and communication skills.</li><li>Ability to work in a highly-matrixed environment, involving multiple partners, technical groups, COEs, squads, product areas and domains</li><li>Experience working in an environment with multiple applications and integrations</li><li>Demonstrated ability to work across cross functional teams</li><li>You are a technical problem solver, who can work in a demanding, fast-paced environment, engaging, collaborating and supporting capabilities across-product areas and domains</li><li>Proactive, with a strong desire to learn and become a contributor to a highly functioning team.</li><li>Proven understanding of the financial services industry, attained through training and application experience.</li><li>Excellent interpersonal skills including negotiation, communication, leadership and influence.</li><li>Adaptable and agile, can conform to shifting priorities, demands and timelines and make project adjustments to effectively prioritize and execute tasks in a high-pressure environment</li><li>Can navigate the organization &amp; build strong networks in order to successfully accomplish your work.</li><li>Can successfully multi-task across a variety of tasks and responsibilities.</li><li>Can effectively take the lead on managing/resolving issues in a timely manner.</li><li>Proactive, detail-oriented, team player who understands how systems applications can provide solutions to business problems and objectives.</li></ul>Information about Fidelity InvestmentsAt Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit <a href="https://www.fidelitytalentsource.com/ShowJob/Id/1108133/Agile-Scrum-Master/FidelityCareers.com" target="_blank">FidelityCareers.com</a>.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office.This does not apply to Remote or fully Onsite roles. Note: If you are a FINRA registered internal employee who is considering moving to a non-licensed role, you may want to proactively have a conversation with the hiring manager to understand the potential impact to your registrations before a final hiring decision is madeThe base salary range for this position is $89,000-180,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Information Technology

Principal Data/Systems Analyst

<h3>Job Description:</h3>The RoleAsset Management Technology (AMT) provides worldwide technology and support to all the Investment Management, Research, Trading and Investment Operations functions. We are seeking a highly skilled Java Developer to join our Investment Risk Technology team. This role is central to building and evolving our Portfolio Risk and Analytics platform, which powers risk insights across multi-asset portfolios.The Responsibilities You Will Have:<ul><li>Design and develop scalable, high-performance Java applications for portfolio risk computation and analytics.</li><li>Collaborate with quantitative researchers and risk managers to develop models and methodologies into production systems.</li><li>Build APIs and services to deliver real-time and batch risk metrics to stakeholders.</li><li>Optimize data pipelines and computation frameworks for large-scale risk simulations.</li><li>Ensure system reliability, transparency, and auditability across the risk platform.</li><li>Participate in code reviews, architecture discussions, and agile ceremonies.</li></ul>The Expertise and Skills You Bring:<ul><li>Strong proficiency in Java, with experience in building distributed systems.</li><li>Solid understanding of multithreading, memory management, and performance tuning.</li><li>Experience with microservices architecture, RESTful APIs, and messaging systems (e.g., Kafka).</li><li>Familiarity with financial instruments and risk concepts such as VaR, stress testing, scenario analysis.</li><li>Strong problem-solving skills and ability to work in a fast-paced, collaborative environment.</li><li>Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.</li><li>Experience with cloud platforms (AWS) and container orchestration (Kubernetes, Docker).</li><li>Exposure to data technologies and time-series databases.</li><li>Prior experience in investment risk, portfolio analytics, or financial modeling.</li><li>Ability to mentor junior developers and contribute to technical leadership.</li></ul>The base salary range for this position is $126,000-255,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Information Technology

Director, Full Stack Engineering (Individual Contributor)

Description Idaho National Laboratory is hiring an Electrical and Instrumentation Design Engineer in our Research Engineering group. You will be an integral member of the Irradiation Experiments design group as well as and asset for researchers in the Science and Technology organizations. Our team works a 9x80 schedule located out of our Idaho Falls facility with every other Friday off. Core job functions involve the application of engineering principles to research, design, develop, install, and maintain equipment required to monitor and control irradiation experiments and research systems. It may also include preparing releasable drawings, calculations, and specifications for electrical or mechanical instrumentation and controls (including Distributed Control Systems and Programmable Logic Controllers) for design, construction, or maintenance. You may also be involved in the application of engineering principles and data analytics to monitor and evaluate the condition and operational performance of electrical and mechanical systems; recommend maintenance and repair standards and procedures; identify vendor data, replacement, and spare parts; coordinate resources and priorities necessary to attain or maintain the appropriate system condition. This position is part of the INL Nuclear Nexus. Responsibilities Include: <ul><li>Work with a multi-disciplinary team of scientists and engineers on challenging work scopes. &nbsp;</li><li>Work with internal and external partners to identify requirements and commercially available technologies that meet specific specifications. &nbsp;</li><li>Collaborate and partner with other government agencies, academia, and private sector companies to achieve project goals. Decompose project goals into defined and controlled design requirements.</li><li>Use design methodologies, technologies, and processes which are best practices for the technical discipline to develop and define a design, and to validate that the design meets defined requirements.</li><li>Develop physics-based mathematical models of mechanical, chemical, and electrical systems to support and verify design.</li><li>Establish testing, inspection, and quality requirements to ensure technical features important to design functions are maintained.</li><li>Oversee or otherwise ensure that fabrication, construction, assembly, and procurement are done in accordance with the design.</li><li>Ensure that analysis needs are recorded and clearly understood. Document the design (controlled and approved models, drawings, specifications, design descriptions) to establish conformance with design requirements and applicable codes and standards.</li><li>Ensure that data and analysis generated by the instruments are of high quality and meet customer and user needs.</li><li>Participate in professional development activities aimed at keeping pace with industry developments. Maintain familiarity with and technical understanding of codes and standards applicable to the discipline.</li><li>Maintain knowledge of newly emerging technologies and applications to the nuclear industry.</li><li>Identify applicable codes, standards, regulations, and procedures.</li><li>Publish and communicate research accomplished on the instrument and instrument improvements to both external and internal audiences with the goal of enhancing INL’s reputation and building a strong user base for the instrument.</li><li>Mentor junior staff and look for opportunities to involve them in current projects.</li><li>Generate ideas for new proposals and business development opportunities.</li><li>Proficient in PLC and National Instrument coding language models and software.</li><li>Other duties as assigned.&nbsp;</li></ul>Qualifications Minimum Requirements: <ul><li>Level 3: Bachelor of Science in Electrical, Mechanical, Instrumentation and Controls Engineering or a directly related field from an ABET-accredited institution and 5 years of experience or Masters of Science in Electrical, Mechanical, Instrumentation and Controls Engineering or a directly related field from an ABET-accredited institution and 2 years of experience.</li><li>Level 4: Bachelor of Science in Electrical, Mechanical, Instrumentation and Controls Engineering or a directly related field from an ABET-accredited institution and 9 years of experience or Masters of Science in Electrical, Mechanical, Instrumentation and Controls Engineering or a directly related field from an ABET-accredited institution and 6 years of experience.</li><li>Direct experience with instrumentation and control engineering.</li><li>This position requires the ability to obtain and maintain a Department of Energy "Q" clearance, which requires US Citizenship.</li></ul> Preferred Experience: <ul><li>Advanced degree in a directly related field from an ABET-accredited institution.</li><li>Demonstrated ability to perform independent research and methods development.</li><li>Ability to develop/design systems for controlling irradiation experiments e.g. heaters, valves, pumps.</li><li>Ability to design systems capable of data acquisition for collection of irradiation experiment data.&nbsp;</li></ul> Job Information:&nbsp; <ul><li>The pay range for this position is: Level 3 ($93,204 - $191,076) / Level 4 ($111,888 - $229,284). At Idaho National Laboratory compensation decisions are determined using factors such as education, relevant experience, and other credentials.</li><li>TDP: This is a testing designated position; you will be required to submit to a pre-employment drug screen and periodic drug testing throughout the term of your employment.</li><li>Multi-Level: This is a multi-level posting and you will be placed at the appropriate level dependent on depth and breadth of proven experience and skills.</li></ul> Physical Requirements While performing the duties of this classification, the employee is frequently required to stand, walk, sit, stoop, kneel, bend, and work in an office and field environment, which may include construction sites. The job requires hand/finger dexterity to keyboard or type, handle materials, manipulate tools, and reach with hands and arms. The job requires operation of job-related equipment and driving a vehicle. The employee must occasionally lift and/or move up to 30 pounds. Sufficient visual acuity and hearing capacity to perform the essential functions and interact with the public is required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. &nbsp; Benefits and Relocation <ul><li>Medical, Dental, Vision, and Flexible Spending Accounts</li><li>401(k) with a 4.2% employer contribution and up to 4.8% match</li><li>Paid time off (personal leave)</li><li>Employee Education Program (tuition assistance)</li><li>Comprehensive Relocation Package</li><li>Benefit eligibility subject multiple factors, including employment status and position classification.</li></ul> INL is a science-based, applied engineering national laboratory dedicated to supporting the U.S. Department of Energy’s mission in nuclear energy research, science, and national defense. With more than 6,300 scientists, researchers, and support staff, the laboratory works with national and international governments, universities and industry partners to change the world’s energy future and secure our nation’s critical infrastructure. INL Mission Our mission is to discover, demonstrate and secure innovative nuclear energy solutions, other clean energy options and critical infrastructure. INL Vision Our vision is to change the world’s energy future and secure our nation’s critical infrastructure. Selective Service Requirements To be eligible for employment at INL males born after December 31, 1959 must have registered with the Selective Service System (SSS). For more information see <a href="http://www.sss.gov" target="_blank">www.sss.gov</a>. Equal Employment Opportunity Idaho National Laboratory (INL) is an Equal Employment Opportunity (EEO) employer. It is the policy of INL to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; Reasonable Accommodation We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Other Information When applying to positions please provide a resume and answer all questions on the following screens. Applicants, who fail to provide a resume or answer the questions, may be deemed ineligible for consideration. INL does not accept resumes from third party vendors unsolicited.

Idaho National Laboratory

Electrical and Instrumentation Design Engineer

DescriptionAt ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.Job Summary<ul><li>Responsible for assessment and direct administration of occupational therapy modalities of treatment as prescribed by a licensed physician</li></ul>Essential Functions<ul><li>Interacts professionally with patients/families; treats patients and their families with respect and dignity Identifies and addresses psychosocial, cultural, ethnic and religious/spiritual needs of patients and their families</li><li>Effectively and appropriately communicate with patients, physicians, family members and co-workers, demonstrating customer service excellence through application of positive language principles, appropriate response and use of constructive problem-solving techniques which foster positive outcomes</li><li>Ability to perform an appropriate assessment on all patients as related to the therapy requested and provided and reassessments as per policy</li><li>This includes neonate, pediatric, adolescent, geriatric patients and the general patient population</li><li>Supervises and delegates the care provided by certified occupational therapy assistants and therapy technicians, therapy aides, students, and other support personnel</li><li>Assesses competence, delegates specific tasks, and establishes channels of communication. according to established licensing laws, state regulations and practice standards</li><li>Administers treatment involving application of physical agent modalities using equipment, moist packs, ultraviolet and infrared lamps, and ultrasound machines</li><li>Performs therapy interventions utilizing standard occupational therapy techniques and skills as appropriate for the age and condition of the patient</li><li>Evaluates, fits, and adjusts prosthetic and orthotic devices and recommend modifications</li><li>Plans, prepares, and carries out individually designed programs of treatment to maintain, improve or restore physical functioning, alleviate pain and prevent physical dysfunction in patients</li><li>Formulates a teaching plan based upon identified learning needs and evaluates effectiveness of learning, family is included in teaching as appropriate</li><li>Establishes a plan of care which is appropriate to problems identified and involves the patient according to his or her capabilities and desires. Identifies and documents goals, anticipated progress and plans for reevaluation</li><li>Plans and/or assists with patient discharge from therapy services and treatment setting</li><li>Provides information regarding appropriate selection/use of adaptive equipment and support programs</li></ul>Knowledge/Skills/Abilities/Expectations<ul><li>Able to maintain a high awareness of patient satisfaction and teamwork</li><li>Attention to detail</li><li>Adaptable to performing well under pressure in a stressful environment and take appropriate action</li><li>Must be flexible, able to work as needed for appropriate departmental coverage</li><li>Basic computer knowledge; become proficient in Electronic Medical Records (EMR) systems</li><li>Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision</li><li>Demonstrates proficient time management skills</li><li>Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security</li><li>Additional languages preferred</li></ul> QualificationsEducation<ul><li>Degree from an Occupational Therapy Program, required</li></ul>Licenses/Certifications<ul><li>Current Occupational Therapy License as required by the state of practice</li><li>National Board Certification for Occupational Therapy (NBCOT) certification required</li><li>Basic Life Support (BLS) certification required within time frame specified in facility policy</li></ul>Experience<ul><li>1 year preferred</li></ul>

St. Francis-Emory Healthcare

Occupational Therapist

Salary Range:&nbsp;&nbsp;$47,840.00&nbsp;(Min.) -&nbsp;$57,062.00&nbsp;(Mid.) -&nbsp;$68,474.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4>The Community Resource Center (CRC) Specialist II supports in building relationships with members of the community, L.A. Care departments, and Blue Shield of California Promise Health Plan staff (under a collaborative partnership agreement), community based agencies, government agencies, and CRC vendors and instructors. The role supports community and provider communication and engagement initiatives to increase member traffic at a CRC and provides information to members of the community to physical and health education programs, classes and resources. Acts as a key partner to support the CRC marketing and promotional initiatives to meet operational needs. Follows workflows to refer members to receive services across L.A. Care departments that support a member's health care journey to promote positive health care outcomes. Helps connect members and community participants in understanding health care access issues, identifies resource needs based on social drivers resulting from member inquiries and health assessments, and refers to the appropriate source for subject matter assistance. Provides ongoing member assistance and follow-up in select cases. Works in partnership with L.A. Care health plan departments to provide customer service, social services support, care management, health education resources, behavioral health, member engagement marketing and communication, relies on line of business product knowledge and business insight. The CRCs serve anyone in the community in which they are located; and therefore, this role will provide support on referral processes to connect non-member cases to the appropriate external resources and collaborate with key stakeholders across L.A. Care in support of positive outcomes for members.Supports the planning and development, implementation, and analysis of CRC services, programming, and vendor management. This role may support special projects following directions and instructions from a work plan, technical procedures, and relationship management ensuring successful implementation of CRC initiatives. <h4>Duties</h4>Day-to-Day Representation: (25%) Supports the coordination of member-centric customer service to respond and resolve inquiries and questions and bridges members to appropriate resources. &nbsp;Provides guidance and support to inform, guide, and educate members, community residents, and other stakeholders regarding health education programs, benefit information, resources and support available at L.A. Care and partner health plan benefits, CRC resources to meet the member/visitor needs. Collaborates with team members to create resource guides and reference materials. &nbsp;Implements the appropriate approach to identify member or visitor resource needs in complex situations and takes action to link the member/visitor to the appropriate services, programs, or resources. Actively identifies gaps in CRC services, resources, and programs, delivers recommendations for new programs and proposes solutions for the implementation of new services. &nbsp;Participates in day-to-day work operations including opening and closing of the CRC, ordering and maintaining of office supplies, and inventory. Supports CRC vendors which deliver facility maintenance. Coordinates, maintains, and schedules CRC calendar and conference rooms, including management of appointments. Prepares conference/training rooms and assists with support services, as needed. Answers incoming calls in a timely and professional manner. &nbsp;High-Touch Customer Focus: (25%)&nbsp; Performs high quality in-person service and contributes to the extended-hour schedule of the CRC to support members and visitors that may need services outside of regular operating hours and days based on business needs. Implements child development activities and programs to support children development while parents and guardians attend a class or service appointment at the CRC. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Cross-Collaboration: (20%) Supports community initiatives maintaining good relationships within L.A. Care and Blue Shield Promise Health Plan, and with community stakeholders to promote access to health care programs, classes, and preventative services offered at the CRC. &nbsp;Provides information to other L.A. Care departments on services and activities that resonate with and engage members of the CRC community based on hands-on experience at the Center.Outreach and Engagement: (15%)Supports and nurtures relationships with key internal and external stakeholders; and, is an ambassador to promote CRC partnership brand recognition. &nbsp;Establishes relationships with key community stakeholders, informs management on community needs, and enters data to inform an integrated approach to outreach activities and targeted member engagement. &nbsp;Supports planning, development, implementation, and analysis, of member and community engagement activities to increase member traffic at the supports outreach and engagement activities to attract new L.A. Care and partner health plan members into the CRC to participate in services and programs. Provides feedback to bridge members of the community to physical and health education programs and classes which will enhance health outcomes and member experience. &nbsp;Supports communications and marketing efforts through multiple platforms to increase member traffic at assigned CRC.<h4>Duties Continued</h4>Implementing Strategic Initiatives: (15%) Supports the implementation of special projects which include identifying the scope of work responsibilities, accountabilities, deliverables, key milestones, timelines, and specific tasks that &nbsp;must be completed in order to ensure project, initiatives, and events are successfully implemented within the required timeframe. Supports in monitoring risks and provides recommendations for management to implement mitigation plans to keep initiatives on-track. &nbsp;Collaborates in the maintenance of consistent documentation of project deliverables, tracks and reports project status. &nbsp;&nbsp;Performs other duties as assigned. (10%)<h4>Education Required</h4>Associate's DegreeIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4>Bachelor's Degree<h4>Experience</h4>Required: At least 6 months of community work focused on health care, public health, or health education, OR at least 6 months of operations work experience, community events, leading projects, and supporting relationships with multiple stakeholders.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Experience with data entry and reporting processes.&nbsp;Preferred: Previous experience in child development activities. &nbsp;<h4>Skills</h4>Required: Ability to communicate verbally and in writing.Organizational skills.Detail-oriented, collaborative and enthusiastic team player.&nbsp;Ability to assist with inquiries and identify creative solutions to assist members and community stakeholders.Ability to troubleshoot problem areas and support effective alternative solutions and provide optimal customer service for internal and external customers.Action oriented attitude to take on new opportunities and rewarding challenges with a sense of urgency, high energy, and enthusiasm.Ability to multi-task and meet competing deadlines while maintaining attention to detail and accuracy.Ability to work independently or as part of a diverse team while applying business-insight as well as empathy towards members.Initiative to act on anticipated business needs in the operational and customer service areas. Ability to adapt quickly to a fast-changing environment.Knowledge of MS Office including Outlook, Word, Excel, and PowerPointExcellent customer service skills.Interpersonal skills, ability to read non-verbal cues and apply situational adaptability skills.Ability to make sound decisions with incomplete information.Preferred: Experience with the Salesforce Customer Relationship Management (CRM) platformKnowledge and understanding of the unique needs of the Medi-Cal beneficiary populations within a social service, healthcare, not-for-profit, or government setting.&nbsp;Knowledge of public agencies, organizations, and other resources that support Community Resource Center visitors.Bilingual in one of L.A. Care Health Plan’s threshold languages is highly desirable English, Spanish, Chinese, Armenian, Arabic, Farsi, Khmer, Korean, Russian, Tagalog, Vietnamese.<h4>Licenses/Certifications Required</h4>Cardiopulmonary Resuscitation (CPR) Certified within 120 days of hire.<h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4>Within 120 days of hire: Cardiopulmonary resuscitation (CPR) and California Mandated Reporter. Management of Aggressive Behavior (MOAB), de-escalation techniques training, safe lifting practices training. Emergency Action Plan (EAP).<h4>Physical Requirements</h4>Light<h4>Additional Information</h4>Required:Travel to offsite locations for work.Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Paid Sick Leave</li></ul> Job Segment: Behavioral Health, Relationship Manager, Public Health, Data Entry, Social Services, Healthcare, Customer Service, Administrative, Service

L.A. Care Health Plan

Community Resource Center Specialist II (Temporary)

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior Systems Services and Support Consultant in Westlake, TX! <h3>The Role </h3> FI Technology Shared Services group is seeking a Senior Systems Services and Support Consultant to join the Infrastructure solutions team for the Prime Services, Security Finance, Fidelity Agency Lending and FCET applications. <ul> <li>We are looking for a consultant with the passion to be an integral part of crafting and developing application infrastructure on-prem and hybrid Cloud environments, with a focus on defining new capabilities, improvements, maintenance, and support. </li><li>The role involves continuous collaboration with users, engagement with business partners and an excellent understanding of the on-prem / Cloud platforms. </li><li>You must demonstrate a propensity for detail and a willingness to learn the group’s product roadmap and take responsibility for the overall product infrastructure quality. </li><li>You will be responsible for infrastructure setup, compliance, upgrades, DR tests planning and execution, change overviews and deployments for supported applications. </li><li>You will also be responsible for coordinating Shared Services projects and support for the wider Technology organization. </li></ul> <h3>The Expertise and Skills You Bring </h3> <ul> <li>Bachelor’s degree in a related field </li><li>6+ years of experience in planning and leading hardware migrations, OS patches, upgrades across Linux and Windows server farm </li><li>Experience in writing Shell scripts using ksh, bash, and perl for process automations </li><li>Experience installing Apache Server 2.x / Tomcat 9.x and WebSphere Administration </li><li>Experience on SFTP, MFT, and Control-M keys setup and connectivity </li><li>Experience managing SSL Keys/Certificate Management (using tools like Venafi), and F5 /AVI load balancer BIGIP configuration and setup </li><li>Knowledge of key Cloud technologies (Identity and Access Management, S3, Key Management, Computing, Storage, Databases, VPC, Security Groups, NACL, Cloud Front, direct connect, cloud formation/Terraform templates, Cloud watch/Datadog) </li><li>Knowledge of pod and Kubernetes cluster administration and services </li><li>Experience with Docker and containerization (EKS/AKS) of workloads and helping application development teams to migrate apps from Virtual/Physical environment to cloud (AWS/Azure) </li><li>Experience architecting infrastructure / environments for App/Web/Batch applications on-prem /Hybrid Cloud environments </li><li>Experience setting up application for automated deployment in uDeploy (for on-prem apps)/Jenkins’s core pipeline for Cloud migration </li><li>Excellent verbal and written communication skills with the ability to communicate effectively to groups </li><li>Experience on release management, change management, Incident management </li><li>Willing to participate in 24/7 on-call rotation </li><li>Ability to operate independently while maintaining focus on the overall project goal </li><li>Proven ability to work in a fast paced, agile team with a focus on continuous delivery. </li><li>Experience on messaging technologies like IBM MQ, Artemis, kafka, etc. a plus </li><li>Experience using agile tools such as Atlassian Jira and Confluence </li></ul> <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. <h3>Company Overview</h3> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. <h3>Information about Fidelity Investments</h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Fidelity TalentSource

Senior Systems Services and Support Consultant

<h3>Cloud Engineer</h3> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Cloud Engineer to work in Durham, NC! The Cloud Engineer will assist in leading initiatives in Customer and Account management &amp; and Security Master and Pricing applications with a diverse scope and will act as the main interface between end users, product owners, and the information technology organization. Additionally, provide support through deep technical knowledge of distributed systems, understanding of business processes and system workflows. Closely work with the Engineering leads, Enablement leads and participate in research to identify effective new solutions design. We combine the software development skills with native tooling from cloud providers and enterprise tooling from Fidelity to help develop cloud centric ecosystem employing modern architecture and services. <h3>The Expertise and Skills:</h3> <ul> <li>Bachelor’s degree or equivalent experience in Computer Science / Engineering field </li><li>6+ years of software development experience </li><li>Proven experience with sophisticated architectural builds and technology initiatives </li><li>Passion for technology and can stay on top of the newest technology trends </li><li>Highly motivated teammate with strong communication, and organization skills </li><li>Experience working in agile development environment </li><li>Hands on experience in Test Driven Development </li></ul> <h3>Experience implementing solutions using the following technologies:</h3> <ul> <li>Application development on Public Cloud - AWS Managed Services, ECS, EC2, EKS, Serverless Framework/Lambda, API Gateway, Step Function, S3, ALB, Route53 </li><li>Containerization technology like Docker (deployed on ECS, EKS) </li><li>REST API development using Java, SpringBoot, NodeJS </li><li>Experiecne with Database: Oracle, NoSQL Database (DynamoDB) </li><li>Repository Management – Github/Bitbucket </li><li>Support tools like Splunk/Datadog/Kibana </li></ul> <h3>Nice to have experience:</h3> <ul> <li>DevOps CI/CD tools like Terraform, Jenkins </li><li>Develop/Implement automated test cases using BDD, TDD testing framework (JEST, Cucumber, Mocha, Selenium, Istanbul) </li><li>Good understanding of Digital Certificate management </li></ul> <h3>Dynamic Working </h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

Cloud Engineer

<h3>Cloud Engineer</h3> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Cloud Engineer to work in Westlake, TX! The Cloud Engineer will assist in leading initiatives in Customer and Account management &amp; and Security Master and Pricing applications with a diverse scope and will act as the main interface between end users, product owners, and the information technology organization. Additionally, provide support through deep technical knowledge of distributed systems, understanding of business processes and system workflows. Closely work with the Engineering leads, Enablement leads and participate in research to identify effective new solutions design. We combine the software development skills with native tooling from cloud providers and enterprise tooling from Fidelity to help develop cloud centric ecosystem employing modern architecture and services. The Expertise and Skills: <ul> <li>Bachelor’s degree or equivalent experience in Computer Science / Engineering field </li><li>6+ years of software development experience </li><li>Proven experience with sophisticated architectural builds and technology initiatives </li><li>Passion for technology and can stay on top of the newest technology trends </li><li>Highly motivated teammate with strong communication, and organization skills </li><li>Experience working in agile development environment </li><li>Hands on experience in Test Driven Development </li></ul> Experience implementing solutions using the following technologies: <ul> <li>Application development on Public Cloud - AWS Managed Services, ECS, EC2, EKS, Serverless Framework/Lambda, API Gateway, Step Function, S3, ALB, Route53 </li><li>Containerization technology like Docker (deployed on ECS, EKS) </li><li>REST API development using Java, SpringBoot, NodeJS </li><li>Experiecne with Database: Oracle, NoSQL Database (DynamoDB) </li><li>Repository Management – Github/Bitbucket </li><li>Support tools like Splunk/Datadog/Kibana </li></ul> Nice to have experience: <ul> <li>DevOps CI/CD tools like Terraform, Jenkins </li><li>Develop/Implement automated test cases using BDD, TDD testing framework (JEST, Cucumber, Mocha, Selenium, Istanbul) </li><li>Good understanding of Digital Certificate management </li></ul> <h3>Dynamic Working </h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

Salary Range:&nbsp;&nbsp;$55,245.00&nbsp;(Min.) -&nbsp;$69,045.00&nbsp;(Mid.) -&nbsp;$82,867.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4>The Community Resource Center (CRC) Specialist III builds and maintains meaningful relationships with members of the community, L.A. Care departments, partner health plans, community based agencies, government agencies, and CRC vendors and instructors. The role leads community and provider outreach and engagement initiatives to increase member traffic at a CRC and bridges members of the community to physical and health education programs, classes and resources. Acts as a liaison to the L.A. Care on CRC marketing and promotional initiatives to meet operational needs. Implements processes including coordination of member service support across L.A. Care departments and promote positive health care outcomes. Provides extensive consultation on health care access issues, and identification of resource needs based on social drivers identified through a health assessment process. This position also conducts ongoing member assistance and follow-up in select cases. Collaborates with cross-functional L.A. Care health plan departments The CRCs serve anyone in the community in which they are located; and therefore, this role will provide expertise on referral processes to connect non-member cases to the appropriate external resources.Participates in the planning, and development, implementation, and analysis of CRC services, programming, and vendor management. This role may serve as a lead on special projects through the development and implementation of a work plan, technical procedures, and relationship management ensuring successful implementation of CRC initiatives. &nbsp;Acts as a &nbsp;Subject Matter Expert, serves as a resource and mentor for other staff. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<h4>Duties</h4>Outreach and Engagement: (25%) &nbsp; Builds, maintains, and nurtures meaningful relationships with key internal and external stakeholders; and, is an ambassador to grow CRC partnership brand recognition. &nbsp;Identifies key community stakeholders, assesses community needs, and gathers and analyzes data to inform management with an integrated approach to outreach activities and targeted member engagement. &nbsp;Plan, develop, analyze and implement member and community engagement activities to increase member traffic at the CRCs. Makes recommendations for bridging members of the community to physical and health education programs and classes which will enhance health outcomes and member experience. &nbsp;Responsible for communications and marketing efforts through multiple platforms to increase member traffic at assigned CRC; and, engages and educates members of the community on L.A. Care and CRC programs. Responsible for CRC outreach and engagement opportunities relevant to the mission of L.A. Care and the CRCs; recommends to senior management in the development and implementation of &nbsp;work plans. &nbsp;Identifies and recommends what outreach activities to prioritize &nbsp;and implement tactics to attract new L.A. Care and partner health plan members to participate into the CRC services and programs. Responsible for collecting, transporting, and distributing CRC promotional items to community partners with the goal of generating brand awareness across various L.A. Care membership communities and geographical areas in Los Angeles County.Cross-Collaboration: &nbsp;(25%) Oversees the community initiatives leveraging relationships within L.A. Care, partner health plans, and with community stakeholders to promote access to health care programs, classes, and preventative services offered at the CRC. &nbsp;Educates other L.A. Care departments on the necessary steps to implement relevant services and activities that will resonate with and engage members of the CRC community. &nbsp; &nbsp;Implementing Strategic Initiatives: &nbsp;(20%) &nbsp; Leads &nbsp;the implementation of special projects and specific tasks that &nbsp;must be &nbsp;completed in order to ensure project, initiatives, and events are successfully implemented within the required timeframe. Proactively monitors risks and provides recommendations and implements mitigation plans to keep initiatives on-track. &nbsp;Maintains consistent documentation of project deliverables, tracks and reports project status. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<h4>Duties Continued</h4>High-Touch Customer Focus: (15%)&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Performs high quality in-person service and contributes to the extended-hour schedule of the CRC to support members and visitors that may need services outside of regular operating hours and days based on business needs. &nbsp;Provides support in the creating of child creating of activities and programs to support children development while parents and guardians attend a class or service appointment at the CRC.Day-to-Day Representation: (15%)&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Guides the coordination of member-centric customer service to respond and resolve simple inquiries and complex questions and bridges members to appropriate resources. &nbsp;Creates resource guides and reference materials to identify available CRC, L.A. Care and Plan Partner benefits, resources, and programs to meet the member/visitor needs. &nbsp;Provides guidance and support staff to identify, understand, and master meaningful program and benefit information and resources to inform and educate members, community residents, and other stakeholders. Implements the appropriate approach to identify member or visitor resource needs in complex situations and takes action to link the member/visitor to those services, programs, or resources. &nbsp;Informs L.A. Care and Plan Partner members of health care tailored services including Care Management, Social Services, Health Education, and others. Actively identifies gaps in CRC services, resources, and programs, delivers recommendations for new programs and proposes solutions for the implementation of new services.Performs other duties as assigned.&nbsp; (10%)&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<h4>Education Required</h4>Associate's DegreeIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4>Bachelor's Degree<h4>Experience</h4>Required: At least 1 year of community work focused on health care, public health, or health education orAt least 1 year of operations work experience with community events, leading complex projects, and managing relationships with multiple stakeholders or experience related to health plan member services, health plan member benefits and knowledge of any of the following services: Care Management, Social Services, Health Education, or other social service or clinical teams.Product experience including knowledge of at least one of the following health care programs: Medicaid/Medi-Cal, Covered California, Medicare, or Medicare Dual Special Needs Plan.&nbsp;Minimum of 1 year experience related to marketing, brand awareness tactics, or social media&nbsp;Experience with database software, data entry, and reporting process.&nbsp;Preferred: Minimum of 3 years experience with database software, data entry, and reporting processes. Salesforce knowledge.<h4>Skills</h4>Required: Strong verbal and written communication skillsExcellent organizational skills.Must be a detail-oriented, collaborative and enthusiastic team player.&nbsp;Strong ability to garner consensus on and support for new partnerships and initiatives, particularly when projects rely on participation by multiple internal or external stakeholders.&nbsp;Ability to solve complex issues and identify creative solutions to assist members and community stakeholders.Must have the ability to troubleshoot problem areas and recommend effective alternative solutions and provide optimal customer service for internal and external customers.Demonstrates action oriented leadership to take on new opportunities and rewarding challenges with a sense of urgency, high energy, and enthusiasm.Ability to multi-task and meet competing deadlines while maintaining attention to detail and accuracy.Must be able to work independently or as part of a diverse team while being business-minded as well as empathetic towards members.Must show initiative and act on anticipated business needs without prompting from management. Ability to adapt quickly to a fast-changing environment.Advanced proficiency in MS Office including Outlook, Word, Excel, and PowerPointStrong interpersonal skills and ability to read non-verbal cues with a high level of situational adaptability.Ability to make sound decisions with incomplete information.Preferred: Experience with the Salesforce CRM platformKnowledge and understanding of the unique needs of the Medi-Cal beneficiary populations within a social service, healthcare, not-for-profit, or government setting.&nbsp;Knowledge of public agencies, organizations, and other resources that support Community Resource Center visitors.Bilingual in one of L.A. Care Health Plan’s threshold languages is highly desirable English, Spanish, Chinese, Armenian, Arabic, Farsi, Khmer, Korean, Russian, Tagalog, Vietnamese. <h4>Licenses/Certifications Required</h4>Cardiopulmonary Resuscitation (CPR) Certified within 120 days of hire.<h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4>Required:Within 120 days of hire: Cardiopulmonary resuscitation (CPR) and California Mandated Reporter. Management of Aggressive Behavior (MOAB), de-escalation techniques training, safe lifting practices training. Emergency Action Plan (EAP).<h4>Physical Requirements</h4>Moderate<h4>Additional Information</h4>Required:&nbsp; Travel to offsite locations for work.Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul> Nearest Major Market: Los Angeles Job Segment: Data Entry, Social Services, Public Health, Relationship Manager, Medicare, Service, Administrative, Customer Service, Healthcare

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