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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The newly created first line of defense Financial Crimes Risk &amp; Controls center of excellence will provide a holistic, enterprise-wide approach to our financial crimes risk management (FCRM) activities and will reside within Global Servicing.&nbsp;This team will be responsible for establishing a robust control foundation for first line of defense FCRM activities across the company globally, including anti-money laundering, sanctions, payments controls, and anti-corruption. The team will partner closely with Technology to develop and deploy next generation capabilities that address key gaps and strengthen the first line’s ability to detect and prevent financial crimes across our lines of business. The team will work in coordination with the Global Financial Crimes Compliance (GFCC) team within the Global Risk &amp; Compliance organization.Role Discription:The 1LOD Financial Crime Risks and Controls Team within Global Servicing is looking to recruit a Director – Financial Crimes Data Governance and Reporting. This role will be responsible for defining and aanaging the data governance risks and standards for the organization while following required internal policies and market standards.Key Responsibilities<ul><li>Manage financial crime risk data governacne abd reporting to support the transformation as well as BAU risk management strategy</li><li>Build a consistent set of toolkit to monitor and measure overall health of financial crime program across customer lifecycle</li><li>Engage key stakeholders including Technologies, Capabilities, Servicing and Business teams to ensure alignment, understanding and support for managing the processes to service and resolve FC concern cases.</li><li>Partner with 1LOD teams to build financial crimes business monitoring program</li><li>Build and lead a highly performing team of 2-3 Analyst/ Sr. Analysts.</li></ul>Minimum Qualifications<ul><li>3+ years of experience in risk management or analytics</li><li>Ability to provide structure in ambiguity, excel in a dynamic and complex environment, and deliver under tight deadlines</li><li>Proven track record in delivering high quality analytical results and initiatived.</li><li>Strong ability to influence partners and stakeholders</li><li>Excellent critical thinking and attention to detail</li><li>Exceptional drive and commitment; ability to work and thrive in in fast changing, results driven environment; and proven ability in handling competing priorities</li><li>Strong verbal and written communication skills, with the ability to translate between various technical and non-technical audiences</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager- Data Governance and Reporting

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The newly created first line of defense Financial Crimes Risk &amp; Controls center of excellence will provide a holistic, enterprise-wide approach to our financial crimes risk management (FCRM) activities and will reside within Global Servicing.&nbsp;This team will be responsible for establishing a robust control foundation for first line of defense FCRM activities across the company globally, including anti-money laundering, sanctions, payments controls, and anti-corruption. The team will partner closely with Technology to develop and deploy next generation capabilities that address key gaps and strengthen the first line’s ability to detect and prevent financial crimes across our lines of business. The team will work in coordination with the Global Financial Crimes Compliance (GFCC) team within the Global Risk &amp; Compliance organization.Role Discription:The 1LOD Financial Crime Risks and Controls Team within Global Servicing is looking to recruit a Manager/Senior Manager – Financial Crimes Analytics. This role will be responsible for leveraging analytics to identify emerging risk in our portfolio related to financial crimes leading to creation processes and strategies for effective management of Fincancial crimes.Key Responsibilities<ul><li>Manage financial crime risk data analytics to support the transformation as well as BAU risk management strategy</li><li>Build a consistent set of toolkit to monitor and measure overall health of financial crime program across customer lifecycle</li><li>Engage key stakeholders including Technologies, Capabilities, Servicing and Business teams to ensure alignment, understanding and support for managing the processes to service and resolve FC concern cases.</li><li>Partner with 1LOD teams to build financial crimes business monitoring program</li><li>Build and lead a highly performing team of 2-3 Analyst/ Sr. Analysts.</li></ul>Minimum Qualifications<ul><li>3+ years of experience in risk management or analytics</li><li>Ability to provide structure in ambiguity, excel in a dynamic and complex environment, and deliver under tight deadlines</li><li>Proven track record in delivering high quality analytical results and initiatived.</li><li>Strong ability to influence partners and stakeholders</li><li>Excellent critical thinking and attention to detail</li><li>Exceptional drive and commitment; ability to work and thrive in in fast changing, results driven environment; and proven ability in handling competing priorities</li><li>Strong verbal and written communication skills, with the ability to translate between various technical and non-technical audiences</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager- Financial Crimes Analytics and Reporting

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes, with small business being the largest customer segment and a continued area of investment and focus. The Small Business Marketing Team is responsible for acquisition and customer engagement marketing for all Small Business Charge, Proprietary Lending, and Co-Brand cards.Within Small Business Marketing, the Partner Marketing team is responsible for acquiring new co-brand customers and deepening engagement with our existing co-brand customers to accelerate growth and momentum for the business. The Senior Manager, Hospitality Co-Brand Customer Marketing role will lead the customer growth and loyalty strategy across Marriott &amp; Hilton marketing channels. This role will require effective management of multiple high-impact initiatives, with a keen appreciation for both strategic and operational implications.Key Responsibilities:·Develop and deliver customer first, insight-based, customer marketing strategies aligned with partner and product priorities, to drive loyalty and spend·Serve as go-to-market Customer Marketing champion for new card benefits and offers·Manage, evaluate and optimize customer treatment offer strategy and performance·Liaise with both internal stakeholders and external Marriott &amp; Hilton partners to deliver holistic campaign strategies·Partner with external agencies to develop compelling customer journeys, creative and messaging to clearly communicate key product benefits·Analyze campaign results to help drive future strategies·Develop and own forecasts for growth treatments and offers·Coach, motivate and develop 3 direct reports and support the ongoing development of the wider team cultureMinimum Qualifications:<ul><li>Bachelor's degree required</li><li>Customer-focused marketer, able to develop and implement key marketing initiatives across portfolios and throughout the Card Member lifecycle</li><li>Strong analytical skills with ability to understand performance drivers and extract the most relevant insights to drive results</li><li>Strong relationship building and partner management experience, with the ability to work with cross-functional teams and communicate with colleagues at all levels</li><li>&nbsp; &nbsp; Excellent prioritization, project management, and influencing skills to bring together stakeholders and drive outcomes</li><li>Excellent written and verbal communication skills</li><li>Analytical thinker with ability to leverage data to inform and influence decision-making</li></ul>Preferred Qualifications:People leadership experience a plusSalary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Manager - Hospitality Customer Marketing

At American Express, our culture is built on a 175-year history of innovation, shared At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes, with small business being the largest customer segment and a continued area of investment and focus. The Small Business Marketing Team is responsible for acquisition and customer engagement marketing for all Small Business Charge, Proprietary Lending, and Co-Brand cards.Within Small Business Marketing, the Partner Marketing team is responsible for acquiring new co-brand customers and deepening engagement with our existing co-brand customers to accelerate growth and momentum for the business. The Senior Manager, Marriott Co-Brand Acquisition Marketing role will set the strategic vision, offer strategy, and annual roadmap to drive conversions and new accounts in Marriott channels. The Sr. Manager will create go-to-market plans for new card benefits, cultivate a test &amp; learn program and spearhead the development of new channels and placements. This role will require effective management of two direct reports, and oversight of multiple high-impact initiatives, with a keen appreciation for both strategic and operational implications.Key Responsibilities:<ul><li>Develop and optimize the strategic vision for acquiring new accounts through Marriott</li><li>Serve as go-to-market lead across acquisition for new offers and card benefits</li><li>Analyze channel and program performance to identify opportunities to scale learnings as well as uncover new growth opportunities</li><li>Lead campaign management activities including execution, results analysis, forecasting &amp; budget management; creative and offer testing</li><li>Partner with Analytics to optimize targeting</li><li>Coach, motivate and develop 2 direct reports and support the ongoing development of the wider team culture</li></ul>Minimum Qualifications:<ul><li>5+ years of professional marketing experience</li><li>Prior digital acquisition/growth marketing experience preferred</li><li>Serve as the key team member to both internal stakeholders and external Marriott partner on delivering holistic campaign strategies</li><li>Strong relationship building and partner management experience, with the ability to work with cross-functional teams and communicate with colleagues at all levels</li><li>Excellent prioritization, project management, and influencing skills to bring together stakeholders and drive outcomes</li><li>Strategic and creative problem solver with expertise building and implementing plans from the ground up</li><li>Analytical thinker with ability to leverage data to inform and influence decision-making</li><li>Strong customer-first mindset – with a passion for sourcing, understanding, and actioning the needs of Card Members</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager-Marketing

Jefferson Community CollegeWatertown, New YorkTechnical Specialist - AdmissionsJefferson Community College, a member of the State University of New York (SUNY) system, located in beautiful northern New York, near the shores of Lake Ontario and the St. Lawrence River, is conducting a search for full-time Technical Specialist for Admissions.&nbsp;Jefferson Community College, Watertown, New York, a member of the State University of New York (SUNY) system, is conducting a search for full-time Technical Specialist for Admissions. The Technical Specialist for Admissions assists in the execution of all phases of student recruitment which include communicating and engaging with prospective students, managing applications through the admissions process to the point of registration, coordinating Student Ambassador Participation with recruitment events both on and off-campus, and leading participants in recruitment activities. This position involves a non-traditional work schedule including evening and weekend work assignments. Professional staff are expected to advance the College's focus on student success and completion and will work closely with the College's leadership to advance the mission of the Strategic Plan.Required: Associate’s degree in a related field.Applicants must interact and communicate effectively with diverse populations, foster inclusion, and promote equal access and treatment for groups traditionally under-represented in higher education.Preferred: Bachelor’s degree.Advertised Pay: $39,989-$45,987/yr. for well-qualified individuals. Salary is determined based upon experience and education in accordance with the collective bargaining agreement as well as internal equity.&nbsp; The College offers a comprehensive benefits package that includes medical, vision, and dental insurance, long term disability, generous leave policies, paid holidays, pre-tax flexible spending accounts, tax-deferred Compensation, NYS retirement, as well as employee and dependent tuition waivers.To Apply: For additional information about the College and this posting, please visit&nbsp;<a href="https://www.sunyjefferson.edu" target="_blank">https://www.sunyjefferson.edu</a>, and select “Careers at Jefferson”. You may apply by selecting the “Apply Now” button. A letter of application (cover letter), résumé, unofficial transcripts for degrees earned, and contact information for three professional references are required.&nbsp;Review of applications will begin immediately. For consideration, completed applications must be received by Friday, October 17, 2025. Finalists will be responsible for interview-related expenses.Final candidates are subject to a pre-employment criminal background investigation.Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Technical Specialist - Admissions

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The objective of the US Consumer Services Control Management Issues, Events &amp; Remediation team is to ensure timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and lesson learning.US Consumer Services is looking for a Manager of Issues, Events &amp; Remediation focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Manager, US Consumer Services Issues, Events &amp; Remediation will :<ul><li>Support remediation of issues by influencing BU, who own and execute issue/Operational Risk Event (ORE) remediation</li><li>Facilitate investigation and conduct root cause analysis to address repeated issue types</li><li>Perform quality assurance on documentation of issue/ORE type, urgency, severity/impact (e.g., impact analysis), and investigate as necessary to understand and address the root causes</li><li>Triage the areas of remediation process, including tracking progress, validating resolution efficacy, communicating status updates to stakeholders to embed accountability along the process, collaborating with other Operational Risk Management (ORM) teams as necessary</li><li>Review quality assurance of documentation and maintenance of records of issues/OREs and remediations to ensure transparency and accountability in the issue management process</li><li>Analyze trends in issues and events to identify potential systemic risks or control weaknesses within BU processes</li><li>Support the End-to-End (E2E) BU issue resolution process, embedding accountability and ensuring lessons learned are integrated into future ORM practices</li><li>Perform sample testing of issues to ensure resolution is complete and effective</li><li>Opine on specific control enhancements related to issues</li><li>Engage with key stakeholders, including business unit partners and compliance colleagues, to facilitate effective issue management and resolution</li><li>Review and advise on detailed reports on issue status, trends, and outcomes to senior management and governance committees</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications:&nbsp;&nbsp;<ul><li>3+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Strong project management, communication, and interpersonal skills</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively&nbsp;</li></ul>&nbsp;Preferred Qualifications:&nbsp;&nbsp;<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:&nbsp;<ul><li>Scoping, prioritizing, and support remediation of operational issues</li><li>Investigating and conducting root cause analysis to address repeated operational risk issue types</li><li>Performing quality assurance on documentation of operational risk issues and events</li><li>Overseeing BU remediation process for operational risk issues and events</li><li>Reviewing documentation and maintaining records of operational risk issues and events to ensure transparency and accountability</li><li>Supporting and overseeing the BU E2E issue resolution process, embedding accountability and ensuring lessons learned are integrated into future operational risk management practices</li><li>Experience in financial services industry</li></ul></li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager - Control Management

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.About the Bloomberg Center for Cities:The Bloomberg Center for Cities at Harvard University serves a global community committed to improving public management, leadership, and governance. The Center’s cross-Harvard collaboration unites expertise focused on cities across disciplines and schools to produce research, train leaders, and develop resources for global use. The Center is designed to have practical impact on the future of cities, where more than half of the world’s people now live, by informing and inspiring local government leaders, scholars, students, and others who work to improve the lives of residents around the world. Job Description The Center’s Strategy and Impact team provides thought partnership, evaluative analysis, and insights to guide strategy, identify impact, and continuously improve programs, support offerings, curriculum, and broader Center work. Going beyond satisfaction surveys, the team measures impact by assessing how ideas are adopted in practice. It also leads recruitment of mayors into the Center’s Program for New Mayors and the Bloomberg Harvard City Leadership Initiative, provides insights about cities to internal and external stakeholders to facilitate connections, partnerships and action, and serves as steward of Initiative data. In collaboration with the Communications team, the team showcases and amplifies impact for our donor, Harvard, and global audiences.&nbsp;The Center is seeking an Impact Assessment and Knowledge Management Specialist to help us understand, communicate, and strengthen our impact on the next generation of city leaders. As a member of the Center’s Strategy and Impact team, they will evaluate how the Center’s student offerings—spanning fellowships, internships, research assistantships, and real-world learning in city government—shape student learning, career pathways, and city capacity. They will also build and manage systems that make impact data accessible, reliable, and actionable across the Center.&nbsp;&nbsp;This role combines rigorous evaluation with knowledge management, translating data into insights that inform strategy, improve programming and support, and tell a compelling story of impact to stakeholders at Harvard and beyond.&nbsp;Reporting to the Director for Impact Assessment and Evaluation, the specialist will be responsible for:&nbsp;Impact Assessment &amp; Evaluation<ul><li>Designing and implementing evaluations of student offerings in line with theories of change and vision for impact, and in collaboration with the Center Student Engagement team.&nbsp;</li><li>Developing data collection instruments including surveys and interview guides, conducting surveys, interviews, and focus groups, and analyzing data using quantitative and qualitative methods, including thematic coding.&nbsp;</li><li>Tracking student outcomes, alumni trajectories, and progress on and impact of projects in cities.&nbsp;</li><li>Synthesizing findings into visuals, reports, and presentations for diverse audiences.&nbsp;</li><li>Recommending improvements based on evidence and contributing to new assessment tools.&nbsp;</li></ul>Knowledge Management &amp; Data Systems&nbsp;<ul><li>Developing, maintaining, and managing systems and processes (including in Salesforce and Airtable) for organizing, curating, and making data and analyses accessible and useful.&nbsp;</li><li>Maintaining and strengthening infrastructure for systematic data collection and analysis in close collaboration with the Center’s operations team.&nbsp;</li><li>Providing timely analyses and data in response to stakeholder needs.&nbsp;</li><li>Ensuring data and knowledge repositories are accurate, accessible, and useful for decision-making.&nbsp;</li><li>Supporting cross-team use of impact data for learning and strategy.&nbsp;</li></ul> Qualifications Basic Qualifications: Bachelor’s degree and 5+ years of progressive experience in evaluation in Higher Education or Government, Education, Economics, Public Policy, Anthropology, Sociology, or another relevant field. Relevant graduate study may count toward experience.&nbsp; 
Additional Qualifications and Skills: <ul><li>Evaluation &amp; Analysis: Strong quantitative and qualitative research skills (experience with R, Excel Macros, qualitative analysis software a plus); experience with surveys, interviews, and thematic analysis; ability to translate data into actionable insights.</li><li>Knowledge Management: Demonstrated ability to design and maintain data systems, repositories, or dashboards that support organizational learning.&nbsp;</li><li>Communication &amp; Storytelling: Skilled at presenting findings to diverse audiences (academics, city leaders, funders); ability to distill complex ideas into clear narratives and visuals.&nbsp;</li><li>Collaboration &amp; Project Management: Experience managing multi-stakeholder projects; ability to build trust, align teams, and bring others into the evaluation process.&nbsp;</li><li>Mindset: Meticulous, organized, and detail-oriented; entrepreneurial and adaptable.&nbsp;</li><li>Interests: Assessing student learning, growth, and career pathways; building public sector capacity.&nbsp;</li></ul> Additional Information <ul><li>Appointment End Date: This is a fully benefits eligible term appointment through June 30, 2026 with a strong possibility of renewal.</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity, Education</li><li>Other information:&nbsp;This is a full-time, on-campus position based in Cambridge, MA. Flexible remote work arrangements may be available with supervisory approval.</li></ul>Work Format DetailsThis position is based on-site at a Harvard campus location. Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 057. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Harvard University FAS Human Resources

Impact Assessment & Knowledge Management Specialist, Bloomberg Center for Cities

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.About the Bloomberg Center for CitiesThe Bloomberg Center for Cities at Harvard University serves a global community committed to improving public management, leadership, and governance. The Center’s cross-Harvard collaboration unites expertise focused on cities across disciplines and schools to produce research, train leaders, and develop resources for global use. The Center is designed to have practical impact on the future of cities, where more than half of the world’s people now live, by informing and inspiring local government leaders, scholars, students, and others who work to improve the lives of residents around the world.&nbsp; Job Description The Research Managerwill play a key role in providing operational support to advance the Center’s research agenda. Reporting to the Senior Director of Research, the manager will be responsible for project management of open calls, leading the coordination of staff and student researchers, managing workflows, and liaising with internal and external partners to ensure timely, high-quality research deliverables. This is a hands-on role that requires exceptional attention to detail, strong communication and project management skills, and the ability to coordinate across multiple departments, all in service of developing and delivering successful research projects.&nbsp;&nbsp; 
Responsibilities: Open Calls&nbsp;<ul><li>Lead the development and implementation strategy of proposal intake and review processes, including oversight of submission tracking, analysis of reviewer feedback, and communication of outcomes.</li><li>Prepare written materials and presentations relevant to the Open Calls process, including guidelines and FAQs, briefing documents.&nbsp;&nbsp;</li><li>Develop and manage directories of researchers and partner organizations.&nbsp;</li><li>Support Senior Director in strategic engagement with academic partners, city research partners, and professional networks.&nbsp;</li><li>Manage and oversee communications with applicants, reviewers, and PIs, serving as the primary point of contact to ensure coordinated engagement, timely information flow, and effective issue resolution.&nbsp;&nbsp;</li><li>Lead collaboration with staff from other Center teams and manage student assistants carrying out research relevant to the Open Calls process.&nbsp;</li><li>Work closely with the Center Administration and Finance team to facilitate relevant School and University research call administrative processes.&nbsp;</li><li>Lead oversight, review, and analysis of the significant open call research award budget, maintaining rigorous tracking of allocations and expenditures to ensure fiscal accountability and informed decision-making.&nbsp;</li><li>Lead planning on convenings, webinars, and knowledge-sharing sessions with researchers and city leaders, working with the Senior Director.&nbsp;</li></ul>General Research Operations and Management&nbsp;&nbsp;<ul><li>Manage the recruitment and onboarding of research assistants.&nbsp;</li><li>Supervise student researchers, fostering skill development and teamwork.&nbsp;</li><li>Liaise with IRB and other compliance offices to support research approvals and requirements.&nbsp;</li><li>Organize research team meetings, maintain project documentation, and track deliverables across multiple projects.&nbsp;</li><li>Contribute to research-related programming and events, including conferences and faculty support activities.&nbsp;</li><li>Manage project timelines and deliverables to ensure high-quality research, analysis, writing, and presentation of outputs.&nbsp;</li><li>Participate actively in building a culture of excellence, collaboration, and continuous learning within the research team and across teams at the Center.&nbsp;</li><li>Other duties as assigned in support of the Center’s research projects.&nbsp;</li></ul> Qualifications Basic Qualifications: <ul><li>Master’s degree in public policy, social sciences, management, or related field; or equivalent professional experience.</li><li>6 years of relevant professional experience in research, program management, or related roles.&nbsp;</li></ul> 
Additional Qualifications and Skills: <ul><li>Strong organizational and project management skills, with the ability to manage multiple priorities and deadlines.&nbsp;</li><li>Excellent writing, editing, and communication skills.&nbsp;</li><li>Demonstrated ability to work collaboratively with senior leaders, faculty, external partners, and junior staff.&nbsp;</li><li>Experience supervising or mentoring research assistants, interns, or junior staff preferred.&nbsp;</li><li>Familiarity with academic research processes, including IRB, data collection, and dissemination.&nbsp;</li><li>Familiarity with Airtable, SharePoint, and Salesforce a plus.</li><li>Demonstrated experience managing client relationships, managing projects independently, meeting project timelines, and communicating with internal and external stakeholders in a productive, professional, and timely manner.&nbsp;</li></ul> Additional Information <ul><li>Appointment End Date: June 30, 2026, with strong possibility of renewal.</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity, Education</li><li>Other Information:&nbsp;This is a full-time, on-campus position based in Cambridge, MA. Flexible remote work arrangements may be available with supervisory approval.<ul> 
&nbsp;</ul></li></ul>Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 057. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Research Manager, Bloomberg Center for Cities

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Global Commercial Services (GCS) is the global leader in providing payments solutions for small, medium, and large businesses. Within GCS, the mission of the Business Banking Product Management team is to create banking products that are the best choice for our small business customers. We achieve this by being customer and competitor obsessed, delivering market leading value, and creating great experiences for our customers.The Senior Manager, Account Governance – Business Banking Product Management will be responsible for implementing, executing and supporting initiatives necessary to ensure continued legal and regulatory compliance, as well as adherence to new and evolving enterprise control guidelines. This colleague will play a critical role in driving the sustainable growth of our portfolio by defining and driving product initiatives with heightened regulatory compliance risks and requirements.&nbsp; In addition, this colleague will work cross functionally with several groups, including Business Banking Product Management and Development, Business Operations, Consumer Banking Product Management, Control Management, Legal and Compliance teams.Key Responsibilities:<ul><li>Enable the scale of our Business Banking products, by strengthening our regulatory foundation and unlocking new opportunities for sustainable growth</li><li>Define, inform and execute Business Banking processes required to ensure compliance with legal and regulatory guidelines, such as FDIC and Tax requirements</li><li>Deliver new features, controls and enhancements that have heightened regulatory risk, working in close partnership with cross-functional teams, including Product Development, Design, Engineering, Risk, Legal, Compliance, and Marketing</li><li>Support new and emerging enterprise control processes by identifying needs, informing approach for Business Banking products and facilitating processes, as needed</li><li>Identify opportunities to optimize processes and drive efficiency, in order for the Business Banking team to maintain agility and drive continued portfolio growth in a controlled and compliant manner</li><li>Gain a deep understanding of our Business Banking products and generate new ideas to improve customer experience and drive growth, with supporting business cases</li><li>Partner with Product Management teams across Consumer Banking and Small Business products, to drive consistency in approach and share best practices</li><li>Occasional travel</li></ul>Minimum Qualifications:<ul><li>Extensive experience in Banking or Financial Services product management</li><li>Excellent project management, organization, and prioritization skills, with a proven ability to manage cross-functional initiatives</li><li>Ability to build relationships, influence, and collaborate effectively with cross-functional teams</li><li>Comfort in a fast-paced and high growth environment, flexible, and ability to handle change needed</li><li>Ability to provide insight and accurate judgment in addressing and resolving business issues</li><li>Proactive and results-oriented, with strong thought leadership and problem solving skills</li><li>Excellent oral and written communications skills and proven ability to communicate effectively to audiences across various leadership levels</li><li>Customer-focused, with a desire to understand small business owner needs and build best-in-class solutions and customer experiences</li><li>Bachelor’s degree</li></ul>Preferred Qualifications:<ul><li>Prior experience working on U.S. Bank Regulatory projects&nbsp;</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Business Banking Product Governance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Credit Risk Oversight organization within Global Risk and Compliance (GRC) is responsible for independently overseeing and challenging the company’s credit risk taking and credit risk management activities, including the comprehensive identification, management, and mitigation of credit risks within the company’s risk appetite.We are seeking a skilled and detail-oriented professional for credit risk governance who has experience / prior experience as a credit risk examiner / regulator. Responsibilities for this role include governance, reporting &amp; analytics, working with stakeholders across the enterprise, and regulatory &amp; internal audit support.The incumbent will report to the Director, Global Credit Risk Oversight.How will you make an impact in this role?<ul><li>Governance:<ul><li>Identify opportunity areas through gap analysis against regulatory guidance and credit risk examiner handbooks</li><li>Maintain Credit Risk Management Policy</li><li>Maintain credit risk standards, procedures (in collaboration with functional team) and templates (e.g., reports, MEMO etc.)</li><li>Ensure adherence to credit risk board approved plan and findings resolution</li><li>Conduct QC checks on 2LOD review reports</li></ul></li></ul><ul><li>Reporting &amp; Analytics:<ul><li>Support in the creation of the quarterly Credit Risk Memo</li><li>MIS reporting to partner teams (e.g., findings tracker)</li><li>Perform ad-hoc analytics and reporting on credit risk findings (e.g., finding themes etc.)</li></ul></li></ul><ul><li>Internal Audit, Regulatory, and Enterprise Risk Management (ERM) Support:<ul><li>Coordinate with functional team on IAG and regulatory requests</li><li>Coordinate and prepare meeting materials for quarterly interagency meeting</li><li>Matters Requiring Attention (MRA) and regulatory recommendation remediation</li><li>Engage with stakeholders across line of defenses to ensure program consistency with enterprise-wise guidelines and respond to stakeholder inquiries related to risk governance</li></ul></li></ul>Minimum Qualifications:<ul><li>2-5 years of experience at a bank regulatory agency (e.g., OCC, Federal Reserve, FDIC) reviewing/examining credit risk practices</li><li>Prior experience as a credit risk examiner, loan portfolio manager, or in closely supporting loan portfolio managers</li><li>Bachelor’s degree in management or science (statistics, engineering, decision science, finance, economics, or closely related fields)</li><li>Strong Microsoft Excel, PowerPoint skills</li><li>Able to demonstrate strong knowledge of credit risk and financial risk management</li><li>Outstanding multi-tasking and project management skills as well as strong teamwork aptitude to work with colleagues and stakeholders across various AXP offices globally</li><li>Extremely high attention to detail, self-starter and enthusiastic attitude</li><li>Self-confident with a strong sense of integrity and the ability and willingness to challenge and be challenged</li><li>Ability to communicate oversight findings to credit risk peers, business partners, and senior executives</li></ul>Preferred Qualifications:<ul><li>Graduate degree such as M.S. and Ph.D. (in statistics, finance, economics, or closely related fields); or MBA is a plus</li><li>Good communication and interpersonal skills; able to clearly articulate or interpret technical documents, regulatory guidelines, and complex project requirements in a concise manner to various stakeholdersGuardian</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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