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"At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of diversity and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive."L.L.Bean is searching for a Customer Experience Store Team Leader to join their team Oakbrook Center in Oak Brook, IL.This important position drives business results, directs team talent, supports the store leadership team, and ensures delivery of the legendary L.L.Bean customer experience within an outdoor lifestyle concept retail store. The Store Team Leader also promotes the company's core values of Outdoor Heritage, Integrity, Service, Respect, Perseverance, and Safe and Healthy Living to ensure the integrity of the brand, culture, and mission of L.L.Bean is upheld at all times.&nbsp;&nbsp;This supervisor will have a specialty in Customer Experience:<ul><li>This is a support role under the People area of responsibility for stores.</li><li>Develops and delivers exciting and engaging store activations, clinics, and demonstrations with an emphasis on Learn, Try, Buy and Enjoy principles.</li><li>Drive ODP participation for paid programming, unpaid programming / in-store activations, community engagement events, and any mobile or experiential marketing events in market through creative outreach and local marketing events.</li><li>Markets in-store / in-mall activations through ODP in-store and online calendar, store's Facebook page, and chalkboards.</li><li>May assist in the interviewing process and provide input into hiring decisions.</li><li>Act as training lead for store when assigned.&nbsp;&nbsp;&nbsp;&nbsp;</li></ul>Responsibilities:Training:<ul><li>Supports and trains associates, communicating standards and processes, company policies, and procedures</li><li>Has a passion for learning and sharing product knowledge as a tool to build the sale and increase customer loyalty.</li><li>Delivers GUIDE training for new hires as well as ongoing GUIDE training efforts for year-round team members in conjunction with the exempt leader team. Ensures all guides are performing at a high level and 30-day/ongoing assessments are completed.</li><li>Supports, directs, and develops store champions (buddies) and experts.</li><li>Facilitates all new hire product training modules for store or area of responsibility and develops a strategy and execution plan for delivering all seasonal product training materials.</li><li>Maintains and manages all employee-facing communication including break room messaging, and communication boards. Ensures start-up meetings are occurring, and that content is compelling and inspiring.</li></ul>Total Store Accountability:<ul><li>Aids in the achievement of all financial measures as well as area-specific metrics.</li><li>Keyholder as required serving as a potential opener/closer for the store.</li><li>Prepares &amp; communicates daily task responsibilities to staff. Leverages knowledge and strengths to foster growth and development of the team</li><li>Recommends adjustment to staffing levels/schedules to meet work requirements.</li><li>Address and respond to employee issues/conflicts related to day-to-day operations within defined parameters in accordance with company policies and procedures under direction of supervisor.</li><li>Provides in-the-moment input, feedback, and coaching. If performance concerns exist, hands off to store management for performance management process</li><li>Contributes to Peak planning preparation and readiness.&nbsp;</li><li>Leverages knowledge and strengths to foster growth and development of the team.</li><li>Expense management ownership ensuring proper use of resources and adherence to budgetary guidelines with a focus on payroll management.</li><li>Is an active participant in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.</li><li>As assigned:<ul><li>Maintains the cash office per policy ensuring proper signatures, accurate reconciliation, and general organization is achieved.&nbsp;</li><li>Ensure the service hub is fully stocked, free of clutter, and operating effectively.&nbsp;</li><li>Accountable for cashier execution and efficiency with a focus on service delivery.</li></ul></li></ul>Customer Experience:<ul><li>Models and fosters an environment where service is the top priority. Enthusiastically seeks opportunities to convert every customer that enters the store continually striving to drive sales and brand loyalty through great service. Rallies the rep team towards the same objectives.</li><li>Acts as a Leader on Duty as scheduled to drive conversion and sales.</li><li>Leverages business reports including Qualtrics, variance reporting, and merch group sales to analyze trends, understand wins and identify opportunities. Builds compelling actions to enhance customer loyalty and improve service metrics through introspective business analysis and strong acumen skills.</li><li>Executes and implements all recognition programs including living the legend efforts, in-store contests, etc.</li><li>Reviews all forward-looking business events (holidays, promotional weekends, market trends).</li><li>Develops meaningful activations and selling efforts to drive even greater sales results.</li><li>Ensures that the sales floor is full, and all sizes are represented by performing regular size audits.</li><li>Ensures the highest level of fitting room service is occurring driving conversion and UPT.</li></ul> Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels. Education Level: 2-Year Associates Degree Years of Experience: 2+ Skills and Qualifications:<ul><li>Associate degree or equivalent with at least 2 plus years of retail experience in relevant retailer</li><li>Excellent organizational and time management skills</li><li>Systems knowledge (POS, Word, Excel) and comfort with social media platforms</li><li>Capability to build strong partnerships and to work collaboratively to achieve goals</li><li>Ability to inspire and motivate others</li><li>Ability to maintain a high level of enthusiasm and a positive attitude</li><li>Demonstrated interpersonal, written and verbal communication skills</li><li>Ability to work a flexible schedule including nights, weekends and holidays</li><li>Mobility and desire to relocate a plus</li></ul>"If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! &nbsp; At L.L.Bean, we believe the outdoors brings out the best in all of us.&nbsp; We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote diversity, equity, inclusion, and sustainability."

L.L. Bean

Store Team Leader - Retail Customer Experience

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Business Unit/Role Specific InfoGlobal Commercial Services (GCS) is a leader in the commercial payments solutions space. This exciting and fast-growing business seeks to drive the success of businesses around the world, rooted in the truth that when our business customers thrive, so do we. We strive to serve all of our commercial clients, from the mom-and-pop store on Main Street to the largest global business.American Express Global Commercial Services (GCS) offers powerful backing and support that helps companies of all sizes gain financial savings, control and efficiency. We provide a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing. The GCS Marketing team is responsible for creating an end-to-end global marketing strategy and distribution plan for our prospect &amp; customer segments around the world. How will you make an impact in this role?<ul><li>Develop compelling creative strategies tailored to commercial audiences to influence content development.</li><li>Derive insights from the competitive landscape and customer feedback and synthesize to develop data-driven recommendations.</li><li>Document marketing processes and backlogged opportunity areas and drive future prioritization.</li><li>Collaborate with cross-functional teams including Product, Analytics, Technology, Legal, Compliance and other collaborators.</li><li>Assist with ideation of marketing strategies to drive customer engagement and prospect growth.</li></ul>Minimum Qualifications<ul><li>Bachelor’sdegree candidates with an expected graduation date between December 2026 and June 2027</li></ul>Preferred Qualifications<ul><li>Demonstrated interest in commercial payments and marketing.</li><li>Strong analytical and problem-solving skills with the ability to distill complex concepts or problems.</li><li>Intellectual curiosity and desire to continually learn about the changing payments landscape and new technologies.</li><li>Ability to collaborate and build positive relationships with leaders, colleagues, and cross-functional partners to deliver value.&nbsp;</li><li>Strong project management skills and attention to detail.</li><li>Excellent written and verbal communication skills with ability to present ideas clearly and concisely.</li><li>Demonstrated resilience, ‘can do’ attitude, and optimism in changing circumstances.</li><li>Comfortable challenging the status quo and driving continuous process improvement.</li><li>Proficient in analytical and presentation tools, including MS Excel and PowerPoint.</li></ul>Salary Range: $24.05 to $63.00 hourly + sign-on bonusThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries</li><li>&nbsp;Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>Free and confidential counselling support through our Healthy Minds program</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

American Express

Campus Undergraduate Summer Internship Program - 2026 Marketing, Global Commercial Services - New York, NY

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Business Unit/Role Specific InformationUS Consumer Services (USCS): This team is responsible for American Express’ suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and outstanding marketing programs. The team’s strategy is to build a strong premium Card business differentiated by Membership, which is brought to life by connecting our Card Members to what they love.&nbsp;How will you make an impact in this role?The specific job responsibilities will depend on the team you are selected to work on for a summer internship role. Broadly the role may entail some of the below listed responsibilities:&nbsp;<ul><li>Partner closely with our Digital Product and Business Unit teams to provide insights which inform product development and marketing investment decisions as well as actionable, insightful analytical solutions to help the leadership team evaluate and drive business performance.&nbsp;</li><li>Collaborate extensively with colleagues to craft and implement strategies based on statistical, financial and economic analysis.&nbsp;</li><li>Provide analytical support to enable billing, revenue growth, profitability and customer experience through diverse projects.&nbsp;</li><li>Integrate new data sources and capabilities to drive key business decisions.&nbsp;</li></ul>Minimum Qualifications<ul><li>Currently enrolled in a Bachelor’s degree program.&nbsp;</li><li>Bachelor’s degree candidates with an expected graduation date between December 2026 and June 2027.</li></ul>Preferred Qualifications<ul><li>Passion for improving end-to-end customer experience, innovation and customer first thinking.</li><li>Strong curiosity about digital world and ability to collaborate with technology and product partners.</li><li>Problem solver who’s organized, has phenomenal attention to detail, and can multi-task while still taking into account the big picture.</li><li>Strong analytical and decision-making skills – must have the ability to compile, analyze, research, and link sophisticated issues.</li><li>Proven ability to work optimally and collaboratively in high pressure situations and balance multiple priority assignments simultaneously</li><li>Excellent written and verbal skills, with the ability to effectively communicate at all levels.</li><li>Willingness to learn and master new systems.</li><li>Knowledge of MS Office applications required Knowledge of SQL, SAS, Java, Hive, Yellow Brick, or Python is a plus.</li></ul>Salary Range: $24.05 to $63.00 hourly + sign-on bonusThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Flexible working arrangements and schedules with hybrid and virtual options with Amex Flex</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) </li><li>Free and confidential counseling support through our Healthy Minds program </li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Campus Undergraduate Summer Internship Program - 2026 Data Analytics, US Consumer Services - New York, NY

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Business Unit/Role Specific InfoGlobal Servicing (GS) offers a great pathway into Amex to build knowledge and experience about operations and leadership skills – including servicing, back office, Credit &amp; Collections, card member acquisition and fraud detection.&nbsp;Our Industrial Engineers act as internal business consultants to support our servicing and operations business groups. Our primary goals are to enable superior customer experiences while reducing costs, by applying thought leadership and innovation to identify process improvement opportunities. You will be leading and supporting efforts to collect data, analyze for insights, develop proposals &amp; recommendations for senior leadership, and deploy improvements to our systems &amp; processes. Projects will give exposure to multiple different business groups across the Enterprise, coordinating with Technologies, Finance, Risk, Operations, Marketing, Brand, external vendors, and many more.&nbsp;How will you make an impact in this role?<ul><li>Directly lead projects &amp; make a real-world impact on our business &amp; Card Members.&nbsp;</li><li>Gain experience by creating effective strategies, systems, and processes. </li><li>Implement your statistical manufacturing tools and consulting techniques in the finance industry. </li><li>Work as a team member in a large engineering organization of IEs, Analysts, &amp; Project Managers – dedicated to helping improve business processes &amp; drive optimization.</li><li>Experience diversified opportunities at our service center, including diverse career growth opportunities horizontally and vertically within the organization.</li><li>Receive a competitive internship compensation package. </li></ul>Minimum Qualifications<ul><li>Currently enrolled in a full-time Bachelor’s degree program</li><li>Candidates with an expected graduation date between December 2026 and June 2027.</li><li>Ability to communicate verbally clearly and consistently and in writing with superiors &amp; peers. </li><li>Adept at root cause and quantitative analysis using analytical skills. </li><li>Understanding of continuous process improvement &amp; problem-solving methodologies. </li><li>Strong interpersonal skills with the capacity to work independently or in teams.&nbsp;</li><li>Results driven with the ability to own projects &amp; initiatives end-to-end. </li><li>Demonstrated ability to drive project implementation working with diverse customer groups. </li><li>Knowledge &amp; exposure using common IE software (such as Excel, SQL, etc). </li><li>Knowledge, exposure, or expertise in multiple IE topics, such as the following:&nbsp;</li><li>Continuous improvement, intricate problem solving, cost benefit analysis, Six Sigma, lean, project management, statistics, operations research, forecasting, quality control/statistical process control, work/motion study, design of experiments, process or value stream, mapping, etc. </li></ul>Preferred Qualifications<ul><li>Currently enrolled in a full-time bachelor’s degree program in one of the below areas or similar:&nbsp;</li></ul><ul><li><ul><li>Industrial, Manufacturing, Systems, or Operations Engineering</li><li>Informatics</li><li>Information Technology/Systems</li><li>Supply Chain Management</li><li>Engineering Management</li></ul></li></ul>Salary Range: $24.05 to $63.00 hourly + sign-on bonusThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the&nbsp;company will not pursue visa sponsorship for these positionsWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:&nbsp;<ul><li>Competitive base salaries</li><li>Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>Free and confidential counselling support through our Healthy Minds program</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Campus Undergraduate Summer Internship Program - 2026 Industrial Engineering, Global Servicing- Sunrise, FL

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Business Unit/Role Specific InfoThe American Express business has two core types of customers. The Card Members that use our cards to make purchases, and the businesses that accept them. In Global Merchant &amp; Network Services, we primarily focus on the businesses that accept our cards. We bring together the businesses that manage and evolve the company’s relationships with the millions of merchants around the world that accept American Express, as well as the team that runs the company’s payment network and manages bank partnerships globally. This is an exciting time for GMNS. We are expanding global acceptance of our cards, driving greater usage of our network, leveraging our modern capabilities to capture broader revenue streams, and driving innovation both in-house and with partners. To put the scale of our global reach in numbers:<ul><li>More than 80 million global locations accept American Express payment products</li><li>We operate in 198 countries and territories</li><li>We have 135+ million cards in force, that perform 12 billion transactions per year and contribute more than&nbsp;$1.5 trillion in network volume</li><li>We have 190+ partners who either issue cards on our network, and/or sign new businesses to accept Amex on our behalf</li></ul>Product at American Express is an exciting opportunity to drive the vision, strategy, and development for our cutting-edge digital products and applications. The ideal candidate is a critical thinker and a problem solver who can balance business, technical, and industry knowledge to deliver innovative solutions that will directly benefit our customers.&nbsp; The Associate Product Manager role requires you to collaborate with multiple stakeholders across the organization to manage the end-to-end lifecycle of a product, service, or application. This is a great opportunity to stay on the cutting edge of innovative and disruptive digital solutions and directly contribute to the success of American Express.How will you make an impact in this role?<ul><li>Contribute to the product vision, strategy, and value proposition.</li><li>Understand&nbsp;customer paint points, customer journey, personas and be able to clearly articulate the product value proposition.</li><li>Conduct market and user research, identify market trends, and evaluate the competitive landscape to identify opportunities to further enhance the product value proposition.</li><li>Develop business cases articulating the quantitative and strategic business impact of a product or service</li><li>Collect and synthesize product data to drive actionable insights and steer the product strategy.</li><li>Partner with Delivery and Technology teams to groom, prioritize, and execute on the product backlog in an agile environment.</li><li>Drive product and/or feature adoption and engagement in partnership with cross-functional stakeholders, including development of marketing &amp; servicing materials, and measuring impact post launch</li><li>Collaborate with key internal and external stakeholders (e.g., engineering, data, analytics, other product management teams, etc.) to deliver results as a cross-functional team.</li></ul>Minimum Qualifications<ul><li>Bachelor’sdegree candidates with an expected graduation date between December 2026 and June 2027</li><li>Experience in the payments industry&nbsp;</li><li>Experience with SQL and/or Hive </li></ul>Preferred Qualifications<ul><li>Strong interest in the payments industry, digital products, and product management.</li><li>Strong analytical and problem-solving skills with the ability to distill down complex concepts or problems.</li><li>Intellectual curiosity and desire to continually learn about the changing payments landscape and emerging technologies.</li><li>Ability to collaborate with and build strong relationships with leaders, colleagues in different time zones, and cross-functional partners to deliver value beyond traditional means.</li><li>Excellent written and verbal communication skills with ability to present ideas clearly and concisely and translate to diverse sets of stakeholders</li><li>Strategic and innovative mindset with ability to translate data and insights intoactionable business opportunities&nbsp;</li><li>Strong project management skills, communication skills, and attention to detail.</li><li>Proficient in analytical and presentation tools, including MS Excel and PowerPoint</li><li>Demonstrated resilience, proactive problem&nbsp;solving, ‘can do’ attitude, and optimism in changing circumstances.</li><li>Ability to multi-task effortlessly and manage competing priorities, multiple demands, ambiguity, and rapid change.</li><li>Comfortable challenging the status quo and driving continuous process improvement.</li></ul>Salary Range: $24.05 to $63.00 hourly + sign-on bonusThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries</li><li>Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>Free and confidential counselling support through our Healthy Minds program</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Campus Undergraduate Summer Internship Program - 2026 Product Development, Global Merchant & Network Services - New York, NY

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Business Unit/Role Specific InfoGlobal Servicing (GS) offers a great pathway into Amex to build knowledge and experience about operations and leadership skills – including servicing, back office, Credit &amp; Collections, card member acquisition and fraud detection.&nbsp;Our Industrial Engineers act as internal business consultants to support our servicing and operations business groups. Our primary goals are to enable superior customer experiences while reducing costs, by applying thought leadership and innovation to identify process improvement opportunities. You will be leading and supporting efforts to collect data, analyze for insights, develop proposals &amp; recommendations for senior leadership, and deploy improvements to our systems &amp; processes. Projects will give exposure to multiple different business groups across the Enterprise, coordinating with Technologies, Finance, Risk, Operations, Marketing, Brand, external vendors, and many more.&nbsp;How will you make an impact in this role?<ul><li>Directly lead projects &amp; make a real-world impact on our business &amp; Card Members.&nbsp;</li><li>Gain experience by creating effective strategies, systems, and processes. </li><li>Implement your statistical manufacturing tools and consulting techniques in the finance industry.</li></ul><ul><li>Work as a team member in a large engineering organization of IEs, Analysts, &amp; Project Managers – dedicated to helping improve business processes &amp; drive optimization.&nbsp;</li><li>Experience diversified opportunities at our service center, including diverse career growth opportunities horizontally and vertically within the organization. </li><li>Receive a competitive internship compensation package. </li></ul>Minimum Qualifications<ul><li>Currently enrolled in a full-time Bachelor’s degree program</li><li>Candidates with an expected graduation date between December 2026 and June 2027.</li><li>Ability to communicate verbally clearly and consistently and in writing with superiors &amp; peers. </li><li>Adept at root cause and quantitative analysis using analytical skills. </li><li>Understanding of continuous process improvement &amp; problem-solving methodologies. </li><li>Strong interpersonal skills with the capacity to work independently or in teams.&nbsp;</li><li>Results driven with the ability to own projects &amp; initiatives end-to-end. </li><li>Demonstrated ability to drive project implementation working with diverse customer groups. </li><li>Knowledge &amp; exposure using common IE software (such as Excel, SQL, etc). </li><li>Knowledge, exposure, or expertise in multiple IE topics, such as the following:&nbsp;</li><li>Continuous improvement, intricate problem solving, cost benefit analysis, Six Sigma, lean, project management, statistics, operations research, forecasting, quality control/statistical process control, work/motion study, design of experiments, process or value stream, mapping, etc. </li></ul>Preferred Qualifications<ul><li>Currently enrolled in a full-time bachelor’s degree program in one of the below areas or similar:&nbsp;</li></ul><ul><li><ul><li>Industrial, Manufacturing, Systems, or Operations Engineering</li><li>Informatics</li><li>Information Technology/Systems</li><li>Supply Chain Management</li><li>Engineering Management</li></ul></li></ul>Salary Range: $24.05 to $63.00 hourly + sign-on bonusThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the&nbsp;company will not pursue visa sponsorship for these positionsWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:&nbsp;<ul><li>Competitive base salaries</li><li>Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>Free and confidential counselling support through our Healthy Minds program</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Campus Undergraduate Summer Internship Program - 2026 Industrial Engineering, Global Servicing- Phoenix, AZ

<h4>Retail Sales Representative I, II, or III</h4>Location: Concord, CAAstound, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.&nbsp;Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.&nbsp;Astound is currently searching for a Retail Sales Representative I, II, or III in our Concord, CA office.&nbsp; This position is responsible for providing outstanding customer service and support to Astound customers. Effectively communicate and explain benefits of target products to maximize sales revenue. Ensure high quality and accurate service by assisting, and resolving a wide variety of customer requests, inquiries and complaints.Where you will work:<ul><li>This position will be based in Concord, CA location, with the ability to travel into the nearest office and the field as needed</li></ul>A Day in the Life of the Retail Sales Representative:<ul><li>Sell target products and packages and effectively communicate system prices, channels, services and packages to customers and potential customers</li><li>Demonstrate Astound's various products and services to inbound customer traffic at the retail center</li><li>Communicate current promotions and offers to all potential customers</li><li>Establish rapport with visitors and engage them in the process of probing to match each one with the package that best fits their needs</li><li>Review customer’s current level of service and introduce new services as appropriate</li><li>Determine customers level of satisfaction with their service and take steps as needed to ensure that their experience with Astound is positive</li><li>Seek opportunities with customers to enhance the company’s image. Maintain a neat appearance, show respect and respect the customer’s property</li><li>Provide accurate and efficient feedback to customer issues quickly and efficiently by improving personal technical knowledge and understanding of all services and equipment</li><li>Utilize billing system and other sales and marketing related tools to effectively identify and quickly provide answers to customer inquiries</li><li>Resolve customer questions and concerns efficiently by actively listening, communicating clearly and concisely, and assuring customer understanding</li><li>Process installation, service change, disconnects and trouble call work orders according to departmental policies and procedures</li><li>Receive customer payments, give receipts, enter payments to customer accounts and accurately balance cash drawer on a daily basis</li><li>Track sales progress and document productivity on sales forms/ reports as provided by the company Ensure all required paperwork is legible, complete and submitted in a timely manner</li></ul>What You Bring to the Table:<ul><li>Phone customer support/service related background in call center environment preferred</li><li>Exhibits strong interpersonal skills with the ability to relate to customers, peers, and management.&nbsp; Is positive, pleasant, and respectful</li><li>Bilingual skills preferred</li><li>Friendly, enthusiastic and outgoing demeanor</li><li>Demonstrates a thorough knowledge of cable and data products and services</li><li>Ability to learn and retain new information and concepts quickly</li><li>Demonstrates ability to diagnose and solve problems</li><li>Exhibits the ability to follow direction and possesses the ability to follow through</li><li>Displays proven good judgment and proactive decision-making skills</li><li>Must possess the ability to adapt to change</li><li>Cable Television industry experience preferred</li><li>Telecommunications experience preferred</li></ul>Education and Certifications:<ul><li>High school diploma or equivalent</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance </li><li>Paid Time Off/Vacation: 80 hours per year and increases based on tenure with the organization (**PTO/Vacation is specific to our West region and could vary within other geographical regions.)</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave based on state and local ordinance (**Sick leave is specific to our West region and could vary within other geographical regions.)</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. The base salary range in California for this position, plus opportunities for bonus, benefits and commission, if applicable, is:<ul><li>Retail Representative I - $17.00 - $23.80 per hour</li><li>Retail Representative II - $17.85 - $24.99 per hour</li><li>Retail Representative III - $18.74 - $26.24 per hour&nbsp;</li></ul><h4>Our Mission Statement:</h4><h4>* Take care of our customers</h4><h4>* Take care of each other</h4><h4>* Do what we say we are going to do</h4><h4>* Have fun</h4>Diverse Workforce / EEO:Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Astound Broadband

Astound

Retail Sales Representative I, II, and III

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Business Unit/Role Specific Information&nbsp;&nbsp;Operational Resilience is the ability of an organization to withstand, adapt to, and recover from unexpected disruptions such as cyberattacks, natural disasters or technical failures.&nbsp;&nbsp; It extends beyond business continuity by addressing both internal and external risks that could impact on the delivery of products or services. Operational Resilience involves anticipating potential disruptions, strategizing preventive measures, and ensuring the organization can continue serving its customers without interruption during such events.&nbsp;Operational Resilience program is part of the Business Disruption Risk team within Enterprise Shared Services (ESS) at American Express.&nbsp; This team works with colleagues across the Company to implement and oversee resilience, continuity, and response capabilities to safeguard employees, customers, and products and services.&nbsp; The team coordinates planning and preparedness for potential service disruptions and other crises. The team also coordinates global or regional crisis responses, monitors developing issues while assessing organizational preparedness, and drives after-action crisis analyses and reporting for senior leaders.How will you make an impact on this role?As an intern, you will gain hands-on experience supporting our firm’s resilience program. In this role, you will:<ul><li>Collaborate with cross-functional teams, including Business Continuity Management (BCM), Information Security, Technology, Operational Risk, and Third-Party Risk Management.</li><li>Assist in identifying operational vulnerabilities and potential risks.</li><li>Support the planning and execution of scenario testing exercises.</li><li>Contribute to the ongoing enhancement of the firm’s resilience framework.</li></ul>Additionally this intern will have the opportunity to tackle a high-impact project aligned to our most pressing strategic and operational priorities such as but not limited to:&nbsp;<ul><li>Support the development and documentation of Operational Resilience procedures, playbooks, and control standards.</li><li>Assist in the review and validation of Critical Business Services and their dependencies (locations, technology, people, and third parties).</li><li>Participate in scenario testing initiatives, including preparing materials, documenting test outcomes, and supporting post-mortem reviews.</li><li>Analyze and visualize resilience risk data for senior reporting, including committee and board-level insights.</li><li>Benchmark industry trends and regulatory changes to assess their potential impact on the resilience strategy.</li><li>Work closely with international resilience teams to compare frameworks and share best practices.</li></ul>Minimum Qualifications<ul><li>Currently enrolled in a full-time Bachelor’s degree program</li><li>Bachelor’s degree candidates with an expected graduation date between December 2026 and June 2027</li><li>Strong analytical, organizational, and communication skills.</li><li>Interest in enterprise risk, business continuity, cybersecurity, or regulatory compliance.</li></ul>Preferred Qualifications<ul><li>Currently pursuing a bachelor’s degree in any of the following: Risk Management, Engineering, Mathematics, Information Systems, Computer Science, Business Administration</li><li>Strong analytical, organizational, and communication skills.</li><li>Robust problem-solving skills; ability to see the big picture with attention given to critical details.</li><li>Interest in enterprise risk, business continuity, cybersecurity, or regulatory compliance.</li><li>Proficiency in Microsoft Excel, PowerPoint, and basic data visualization tools (e.g., Tableau or Power BI).</li><li>Demonstrated ability to work independently and within cross-functional teams.</li></ul>This position will be based in New York, NYSalary Range: $24.05 to $63.00 hourly + sign-on bonusThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones’ physical, financial and mental health, as well as providing the flexibility you need to thrive personally and professionally:&nbsp;<ul><li><ul><li>Competitive base salaries</li><li>Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>Free and confidential counselling support through our Healthy Minds program</li><li>Career development and training opportunities</li></ul></li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Campus Undergraduate Summer Internship Program - 2026 Operational Resilience, Enterprise Shared Services- New York, NY

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About American Express VenturesAmerican Express Ventures (“Amex Ventures”) is the corporate venture capital arm of American Express focused on early-stage (primarily Seed – Series B) investments across fintech, commerce, consumer services and enterprise software. With a global mandate, Amex Ventures invests in game-changing startups with strategic relevance to American Express.&nbsp; The team also works with portfolio companies and startups to commercialize partnerships with American Express business units.&nbsp;Amex Ventures has backed more than 100 category-defining founders in its 10+ year history. Notable investments include Biocatch, Blackbird Labs, Galileo, Melio, Menlo Security, Nekuda, Plaid, Stripe, Toast and Wonder among others.Amex Ventures is seeking a highly motivated individual to help develop investment theses, source and execute investments for the Consumer Services team. The Consumer Services team invests in companies developing innovative products and capabilities that have the potential to enhance our consumer card membership value proposition. This includes start-ups innovating around key passion points of our customers such as travel, dining, &amp; entertainment, as well as emerging technology &amp; trends reshaping our customers’ lives.The role will be based in New York, NY or San Francisco, CA.Job Scope &amp; ResponsibilitiesIn this exciting opportunity, the Investment Manager will be an integral part of Amex Ventures’ Consumer Services team, playing a key role in the day-to-day sourcing, evaluation and execution of investment opportunities including strategic analysis, due diligence, valuation, deal structuring, and negotiations. The Investment Manager will also drive strategic engagement between American Express and its portfolio companies.Responsibilities:<ul><li>Lead investments across the end-to-end venture investment lifecycle, including sourcing, deal evaluation, transaction execution, and portfolio company engagement</li><li>Conduct market and industry analysis to support investment thesis development in strategic focus areas</li><li>Maintain strong relationships with the venture capital and startup ecosystem to proactively identify and qualify relevant companies</li><li>Work closely with cross-functional stakeholders across American Express to drive strategic value through startup partnerships and accelerate innovation across the enterprise</li><li>Manage due diligence and investment decision-making process including strategic and financial analysis, legal negotiations, and management of deal execution workstreams</li><li>Monitor portfolio company performance on an ongoing basis, working with internal and external stakeholders to engage with founders and add strategic value</li></ul>Qualifications:<ul><li>5+ years of prior professional experience in a finance, strategy, or tech role; examples may include VC or PE investing, investment banking, management consulting, or a high-impact role at a technology company (product management, business operations, strategic finance, etc.)</li><li>Ability to operate autonomously in a dynamic and fast-paced environment</li><li>Well-developed strategic thinking capabilities to identify and assess key investment considerations and make recommendations on a first-principles basis</li><li>Excellent written and verbal communication skills, capable of driving effective collaboration across internal and external stakeholders</li><li>Analytical mindset and deep understanding of finance and valuation fundamentals</li><li>Strong interest in enterprise software and motivation to engage with the startup ecosystem</li><li>Bachelor’s degree required</li></ul>Salary Range: $80,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Investment Manager, Consumer Services - AMEX Ventures

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.How will you make an impact in this role?We are seeking a&nbsp;Technical Project Manager&nbsp;with a strong technology mind-set. You will lead cross-functional project and program teams and work with internal customers to establish and interpret project/program objectives into solutions. This role will collaborate closely with Product, Engineers, Architects, Leadership, and other key partners, to ensure completeness and efficiency of solutions while ensuring alignment to standards. Delivering value-based outcomes using Agile practices and processes is key to this role, equally important is the ability to understand the products and functionality in support of platforms within Technology.&nbsp;In this role you will actively drive processes and execution as part of the Merchant Data Products Delivery.&nbsp;Directly support and lead engineering teams’ agility by demonstrating Agile/Scrum concepts and principles to support successful business outcomes.&nbsp;Responsibilities include, but are not limited to:Responsibilities include, but are not limited to:<ul><li>Facilitate and lead technical conversations (e.g., relating to architectural approach and system design) and documents solutions.</li><li>Drive team/release level processes demonstrating servant leadership&nbsp;coupled with domain knowledge and technical acumen.</li><li>Facilitate Sprint planning meetings and other Scrum ceremonies with&nbsp;delivery team.</li><li>Ensures dependency alignment across teams.</li><li>Execute the Program Increment (PI) objectives to support the strategy,&nbsp;vision, and road map</li><li>Ensure value is achieved by the team on behalf of end users.</li><li>Work in partnership with Product Owners and the core and extended team to build and prioritize the product backlog.</li><li>Support product owners by ensuring backlog refinement and readiness.</li><li>Collaborate with other Technical Project Managers (TPM) to coordinate&nbsp;cross-team dependencies and other teams within the organization.</li><li>Create metrics driven insights into the delivery and execution of the team using relevant team level metrics.</li><li>Responsible for tracking iteration progress, actively adding to design&nbsp;discussions, issue resolution, and removing obstacles to ensure sprint/iteration commitments are met.</li><li>Support and encourage innovation through continuous exploration.</li><li>Drive Agile team objectives.</li><li>Provide visibility into gaps, issues, risks, and opportunities across Agile&nbsp;teams.</li><li>Measure user story execution</li><li>Coach teams to embrace the Technology SDLC process, Agile values,&nbsp;principles, and practices, and actively inspire teams to reflect and improve their delivery capacity</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in technology related subject area or equivalent experience required&nbsp;</li><li>7-10 years of experience with a consistent track record of growing responsibility&nbsp;</li><li>Experience leading Agile, Scrum, or other rapid application development teams to deliver technology solutions that meet customer expectations for timeliness and quality&nbsp;</li><li>Experience in clarifying objectives, dealing with ambiguity/under-defined problems, advocating for simplification, and influencing&nbsp;</li><li>Excellent oral and written skills; Ability to efficiently communicate across product, technology, and business partners&nbsp;</li><li>Ability to deliver complex software iteratively and with quality&nbsp;</li><li>PMP certification and experience with SDLC and Agile methodologies.</li><li>Experience using Rally delivery management platform is required&nbsp;</li><li>Deep understanding of Agile at Scale or iterative development processes, including quality and testing standard practices&nbsp;</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

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