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Welcome to Whataburger Careers!The Restaurant Maintenance Technician repairs and maintains restaurant equipment. They perform preventive maintenance and ensure completion of work orders. They facilitate communications with management, maintenance service companies (MSC), and vendors.Total Rewards:<ul><li>5 weeks PTO on Day 1</li><li>Dependable full-time Monday- Friday schedule with on-call rotation. Averaging 7 days per month.</li><li>Competitive Medical, Dental, Vision, Life Insurance, 401k, Wellness Rewards, Employee Assistance Program, Employee discounts</li><li>Flex Medical/Dependent Care Spending plan</li><li>Company vehicle (take home for both work and personal use) with a company paid toll-management system</li><li>Company gas card</li><li>Tablet and Phone provided</li><li>Annual Performance Bonus with no cap</li><li>11 PAID Holidays per year in addition to PTO</li><li>Ongoing skills training</li><li>Scholarship Program (Available for yourself or your dependents!)</li><li>Whataburger Family Foundation (Hardship Grant Assistance)</li><li>Career Advancement Opportunities</li><li>Discounted meals and so much more!</li></ul>Responsibilities: <ul><li>Troubleshoots equipment, perform carpentry and address plumbing issues.&nbsp;</li><li>Installs new equipment as needed in accordance with company safety procedures.&nbsp;</li><li>Maintains parts inventory.&nbsp;</li><li>Performs preventative maintenance on kitchen equipment&nbsp;</li><li>Manages work orders meeting Service Level Agreements (SLA).&nbsp;</li><li>Reports on repair work status, schedule, and budget.&nbsp;</li><li>Liaises with third party vendors and review their work.&nbsp;</li></ul>Key Skills:<ul><li>Restaurant Equipment Maintenance&nbsp;</li><li>Refrigeration&nbsp;</li><li>HVAC&nbsp;</li><li>Electrical Systems &nbsp;</li><li>Carpentry&nbsp;</li><li>Plumbing&nbsp;</li><li>Preventive Maintenance&nbsp;</li><li>Budgeting&nbsp;</li></ul>Preferred:&nbsp;<ul><li>High school diploma or equivalent work experience.&nbsp;</li><li>2+ years’ field experience in the HVAC and commercial refrigeration. &nbsp;</li><li>1+ years’ work experience in commercial kitchen equipment repair or educational equivalent.&nbsp;</li><li>3+ years’ experience.&nbsp;</li><li>Environmental Protection Agency (EPA) Certification or CFC Certification &nbsp;</li><li>HVAC State Certified License (preferred).&nbsp;</li><li>State-licensed Mechanical Contractor or Journeyman’s license preferred (required in Oklahoma).&nbsp;</li><li>Commercial Food Equipment Service Association (CFESA) Certification (preferred).</li></ul>112 Benton Spur Bossier City LA 71111-4825

Whataburger

Restaurant Maintenance Technician - Shreveport/Bossier City, LA

Welcome to Whataburger Careers!The Restaurant Maintenance Technician repairs and maintains restaurant equipment. They perform preventive maintenance and ensure completion of work orders. They facilitate communications with management, maintenance service companies (MSC), and vendors.Total Rewards:<ul><li>5 weeks PTO on Day 1</li><li>Dependable full-time Monday- Friday schedule with on-call rotation. Averaging 7 days per month.</li><li>Competitive Medical, Dental, Vision, Life Insurance, 401k, Wellness Rewards, Employee Assistance Program, Employee discounts</li><li>Flex Medical/Dependent Care Spending plan</li><li>Company vehicle (take home for both work and personal use) with a company paid toll-management system</li><li>Company gas card</li><li>Tablet and Phone provided</li><li>Annual Performance Bonus with no cap</li><li>11 PAID Holidays per year in addition to PTO</li><li>Ongoing skills training</li><li>Scholarship Program (Available for yourself or your dependents!)</li><li>Whataburger Family Foundation (Hardship Grant Assistance)</li><li>Career Advancement Opportunities</li><li>Discounted meals and so much more!</li></ul>Responsibilities: <ul><li>Troubleshoots equipment, perform carpentry and address plumbing issues.&nbsp;</li><li>Installs new equipment as needed in accordance with company safety procedures.&nbsp;</li><li>Maintains parts inventory.&nbsp;</li><li>Performs preventative maintenance on kitchen equipment&nbsp;</li><li>Manages work orders meeting Service Level Agreements (SLA).&nbsp;</li><li>Reports on repair work status, schedule, and budget.&nbsp;</li><li>Liaises with third party vendors and review their work.&nbsp;</li></ul>Key Skills:<ul><li>Restaurant Equipment Maintenance&nbsp;</li><li>Refrigeration&nbsp;</li><li>HVAC&nbsp;</li><li>Electrical Systems &nbsp;</li><li>Carpentry&nbsp;</li><li>Plumbing&nbsp;</li><li>Preventive Maintenance&nbsp;</li><li>Budgeting&nbsp;</li></ul>Preferred:&nbsp;<ul><li>High school diploma or equivalent work experience.&nbsp;</li><li>2+ years’ field experience in the HVAC and commercial refrigeration. &nbsp;</li><li>1+ years’ work experience in commercial kitchen equipment repair or educational equivalent.&nbsp;</li><li>3+ years’ experience.&nbsp;</li><li>Environmental Protection Agency (EPA) Certification or CFC Certification &nbsp;</li><li>HVAC State Certified License (preferred).&nbsp;</li><li>State-licensed Mechanical Contractor or Journeyman’s license preferred (required in Oklahoma).&nbsp;</li><li>Commercial Food Equipment Service Association (CFESA) Certification (preferred).</li></ul>4108 W Loop 281 # 100 Longview TX 75604-5549

Restaurant Maintenance Technician - Longview, TX

Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.&nbsp;Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.Where you will work:<ul><li>This position is based out of the Astound Broadband's Garberville, CA office and &nbsp;would be an in office/field role.</li></ul>A Day in the Life of the Broadband Technician Lead:<ul><li>Residential and Commercial install, service/repair, and disconnects* (data, video, phone) on customer premises</li><li>Assist supervisors and technicians with escalations and specialized work orders</li><li>Ensure/record correct RF and signal levels within specifications</li><li>Communication with leadership and dispatch as needed</li><li>Customer education</li><li>Operate company vehicle in safe and responsible manner</li><li>Participation in a 24/7 on-call rotation</li><li>Other duties as assigned</li></ul>What You Bring to the Table:<ul><li>2+ years experience as a Technician in the Telecommunications industry (6+ months satisfactory metrics with Hybrid Fiber- Coaxial (HFC) network experience preferred)</li><li>Proficiency in problem-solving, time management, and basic computer skills</li><li>Experience with power tools, reading and interpreting NIMS and AutoCAD maps</li><li>Must possess a working knowledge of phone/IP networks and POS systems, and ability to effectively communicate the differentiation&nbsp;</li><li>Strong customer service skills</li><li>Strong verbal and written communication skills</li><li>Ability to work effectively, both independently and as part of a team</li><li>Must possess a valid driver's license with a satisfactory driving record compliant with the company policy</li></ul>Education &amp; Certifications:<ul><li>High school diploma or equivalent </li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program ( after 1 year of employment up to $4,000.00 per calendar year)</li><li>Employee discount program ( If in our serviceable area)</li></ul>*Benefits listed above are for regular full-time positions&nbsp;The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. The base salary range in California for this position, plus opportunities for bonus, benefits and commission, if applicable, is:&nbsp;<ul><li>Broadband Technician Lead: $26.80 - $37.52 per hour</li></ul>Perks of the position :<ul><li>Home Garaging ( If you qualify)&nbsp;</li><li>Provided tools, uniforms, and work vehicle</li><li>Paid Training&nbsp;&nbsp;</li></ul> <h4>Our Mission Statement:&nbsp;</h4>* Take care of our customers&nbsp;* Take care of each other&nbsp;* Do what we say we are going to do&nbsp;* Have funDiverse Workforce / EEO:Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Astound Broadband

Astound

Broadband Technician Lead

Astound, the sixth-largest cable operator in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.Where you will work: This position will report to Astound's Northampton, PA office.A Day in the Life of the Construction and Maintenance Technician I:<ul><li>Perform basic troubleshooting, repair and alignment of forward and return paths, including AC/DC voltage, RF levels, cable modems and RSUs.</li><li>Perform RF troubleshooting and repairs, and escalate unresolved issues to appropriate work groups as needed.</li><li>Troubleshoot and repair network power supplies.&nbsp; Check voltage levels, reset circuit breakers, replace batteries, etc.</li><li>Read and interpret node prints</li><li>Assist in the installation of Status Monitoring</li><li>Follow established engineering and technical processes and procedures</li><li>Maintain regular communication throughout shift with Peers, Supervisor(s) and hub technicians as required.</li><li>Participate in advanced site surveys as required</li><li>Provide technical support to other departments as required, including drop repair, plant construction, and headend/hub maintenance.&nbsp; Participate in “joint meets” with other Technicians to resolved customer escalated issues, either to identify the cause and refer the problem to the correct department, or to repair the problem.</li><li>Maintain a daily log to track individual performance, maintain accountability, and use as reference/reporting tool.</li><li>Respond to periodic requests to do a locate on any excavating activities found by other field technicians, supervisors, or when short term monitoring projects are required, when major excavation projects are underway in close proximity to the OSP.</li><li>Respond to dispatches to any sites where underground plant damage occurs to aid in the investigation if one is initiated to determine why and/or how the OSP was damaged.</li><li>Maintain positive relationships with other local utilities and government agencies in order to maintain open communication lines for speedy responsiveness to OSP related issues.</li><li>Follow required procedures for establishing and maintaining a safe work zone</li><li>Participate in on-call rotation schedule as needed (Market specific)</li><li>Participate in Regional Market assignments</li><li>Perform duties associated with construction of aerial and underground coaxial and fiber cable</li><li>Splice coaxial and fiber cables</li><li>Perform RF balancing of coaxial outside plant electronics</li><li>Troubleshoot RF coaxial plant using state of the art test equipment</li><li>Troubleshoot fiber optic equipment and fibers using state of the art test equipment</li><li>Perform other duties as assigned</li></ul>What You Bring to the Table:<ul><li>Education/Certifications: High School Diploma or equivalent (GED) required.&nbsp; Construction knowledge and skills including splicing and use of various tools and equipment.</li><li>Years of Relevant Experience: 1+</li><li>Competencies: Strong organizational, communication and technical skills a plus.&nbsp; Experience with HFC system maintenance, repair and outside plant (OSP_ construction specification preferred.</li></ul>Physical/Mental Abilities and Working Conditions:<ul><li>Functional Requirements: Lifting (45+ lbs), carrying (45+ lbs), pulling, pushing, walking, standing, repeated bending, climbing, reaching above shoulders, hearing (aids permitted), ability to sit for long periods of time</li><li>Environmental Conditions: Works outside, Exposed to excessive heat/cold, Excessive humidity/dampness/chilling, dust, odorous chemicals, working closely with others, working alone</li><li>Mental Abilities: Ability to communicate concisely and understandably, ability to shift priorities readily, ability to ask questions to gather information, ability to access circumstances/info and make sound decisions, ability ro receive negative or emotion-laden feedback without reacting negatively or with emotion, ability to access procedures and follow them, ability to work with minimal supervision and maintain a high degree of productivity, emotional and mental stability.</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>*Benefits listed above are for regular full-time positionOur Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO:Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>

Construction and Maintenance Technician I

Welcome to Whataburger Careers!The Restaurant Maintenance Technician repairs and maintains restaurant equipment. They perform preventive maintenance and ensure completion of work orders. They facilitate communications with management, maintenance service companies (MSC), and vendors.Total Rewards:<ul><li>5 weeks PTO on Day 1</li><li>Dependable full-time Monday- Friday schedule with on-call rotation. Averaging 7 days per month.</li><li>Competitive Medical, Dental, Vision, Life Insurance, 401k, Wellness Rewards, Employee Assistance Program, Employee discounts</li><li>Flex Medical/Dependent Care Spending plan</li><li>Company vehicle (take home for both work and personal use) with a company paid toll-management system</li><li>Company gas card</li><li>Tablet and Phone provided</li><li>Annual Performance Bonus with no cap</li><li>11 PAID Holidays per year in addition to PTO</li><li>Ongoing skills training</li><li>Scholarship Program (Available for yourself or your dependents!)</li><li>Whataburger Family Foundation (Hardship Grant Assistance)</li><li>Career Advancement Opportunities</li><li>Discounted meals and so much more!</li></ul>Responsibilities: <ul><li>Troubleshoots equipment, perform carpentry and address plumbing issues.&nbsp;</li><li>Installs new equipment as needed in accordance with company safety procedures.&nbsp;</li><li>Maintains parts inventory.&nbsp;</li><li>Performs preventative maintenance on kitchen equipment&nbsp;</li><li>Manages work orders meeting Service Level Agreements (SLA).&nbsp;</li><li>Reports on repair work status, schedule, and budget.&nbsp;</li><li>Liaises with third party vendors and review their work.&nbsp;</li></ul>Key Skills:<ul><li>Restaurant Equipment Maintenance&nbsp;</li><li>Refrigeration&nbsp;</li><li>HVAC&nbsp;</li><li>Electrical Systems &nbsp;</li><li>Carpentry&nbsp;</li><li>Plumbing&nbsp;</li><li>Preventive Maintenance&nbsp;</li><li>Budgeting&nbsp;</li></ul>Preferred:&nbsp;<ul><li>High school diploma or equivalent work experience.&nbsp;</li><li>2+ years’ field experience in the HVAC and commercial refrigeration. &nbsp;</li><li>1+ years’ work experience in commercial kitchen equipment repair or educational equivalent.&nbsp;</li><li>3+ years’ experience.&nbsp;</li><li>Environmental Protection Agency (EPA) Certification or CFC Certification &nbsp;</li><li>HVAC State Certified License (preferred).&nbsp;</li><li>State-licensed Mechanical Contractor or Journeyman’s license preferred (required in Oklahoma).&nbsp;</li><li>Commercial Food Equipment Service Association (CFESA) Certification (preferred).</li></ul>4409 W Wendover Greensboro NC 27407

Restaurant Maintenance Technician - Greater North Carolina Area

Welcome to Whataburger Careers!The Restaurant Maintenance Technician repairs and maintains restaurant equipment. They perform preventive maintenance and ensure completion of work orders. They facilitate communications with management, maintenance service companies (MSC), and vendors.Total Rewards:<ul><li>5 weeks PTO on Day 1</li><li>Dependable full-time Monday- Friday schedule with on-call rotation. Averaging 7 days per month.</li><li>Competitive Medical, Dental, Vision, Life Insurance, 401k, Wellness Rewards, Employee Assistance Program, Employee discounts</li><li>Flex Medical/Dependent Care Spending plan</li><li>Company vehicle (take home for both work and personal use) with a company paid toll-management system</li><li>Company gas card</li><li>Tablet and Phone provided</li><li>Annual Performance Bonus with no cap</li><li>11 PAID Holidays per year in addition to PTO</li><li>Ongoing skills training</li><li>Scholarship Program (Available for yourself or your dependents!)</li><li>Whataburger Family Foundation (Hardship Grant Assistance)</li><li>Career Advancement Opportunities</li><li>Discounted meals and so much more!</li></ul>Responsibilities: <ul><li>Troubleshoots equipment, perform carpentry and address plumbing issues.&nbsp;</li><li>Installs new equipment as needed in accordance with company safety procedures.&nbsp;</li><li>Maintains parts inventory.&nbsp;</li><li>Performs preventative maintenance on kitchen equipment&nbsp;</li><li>Manages work orders meeting Service Level Agreements (SLA).&nbsp;</li><li>Reports on repair work status, schedule, and budget.&nbsp;</li><li>Liaises with third party vendors and review their work.&nbsp;</li></ul>Key Skills:<ul><li>Restaurant Equipment Maintenance&nbsp;</li><li>Refrigeration&nbsp;</li><li>HVAC&nbsp;</li><li>Electrical Systems &nbsp;</li><li>Carpentry&nbsp;</li><li>Plumbing&nbsp;</li><li>Preventive Maintenance&nbsp;</li><li>Budgeting&nbsp;</li></ul>Preferred:&nbsp;<ul><li>High school diploma or equivalent work experience.&nbsp;</li><li>2+ years’ field experience in the HVAC and commercial refrigeration. &nbsp;</li><li>1+ years’ work experience in commercial kitchen equipment repair or educational equivalent.&nbsp;</li><li>3+ years’ experience.&nbsp;</li><li>Environmental Protection Agency (EPA) Certification or CFC Certification &nbsp;</li><li>HVAC State Certified License (preferred).&nbsp;</li><li>State-licensed Mechanical Contractor or Journeyman’s license preferred (required in Oklahoma).&nbsp;</li><li>Commercial Food Equipment Service Association (CFESA) Certification (preferred).</li></ul>5851 Creek Centre Dr Baton Rouge LA 70820

Restaurant Maintenance Technician - Baton Rouge/Lafayette, LA

Fidelity Enterprise Infrastructure is currently hiring a Data Center Technician III for the Data Center and Colocation Operations team The Expertise We are Looking For <ul> <li>High School Diploma/2 Years of College or equivalent experience </li><li>4+ years data center support </li></ul> The Purpose of Your Role Main focus will be on delivering implementation and support services for a range of platforms like telephony, network infrastructure (LAN/WAN/SAN), server hardware, and storage devices. As a member of the Data Center Operations Team the successful applicant will be involved in activities including the installation, support, and decommissioning activities related to above mentioned platforms. They will have the capability to cable, label, and test server &amp; network connectivity (fiber and copper) to the devices, as well as diagnose and correct issues related to the supported platforms is essential. Additional responsibilities include critical space management, asset management/inventory control and strict alignment to change and incident management policies. This role will include 4-10-hour days over a weekend while working a 2nd or 3rd shift schedule. The Skills You Bring <ul> <li>Extensive knowledge of TCP/IP networking protocols, WAN, LAN, SAN, voice technologies </li><li>Ability to use telecommunications test equipment, specifically Fluke network testers, Network analyzers, carrier circuit test gear capable of Ethernet/DWDM/SONET and cable media testers. </li><li>Basic background on enterprise data center facilities infrastructure including Power/Cooling/Fire suppression/Security-Access Control </li><li>Experience with racking and stacking &amp; cabling and labeling of servers. </li><li>Knowledge in structured cabling concepts and practices are required for the role as many projects and initiatives will entail physical layer implementation. </li><li>Good communication and writing skills. Good interpersonal skills and ability to manage several priorities in a rapidly changing environment. </li></ul> The Value You Deliver <ul> <li>Data Center infrastructure support and problem resolution of complex hardware and software issues across several communication platforms </li><li>Installation and Decommissioning of IT equipment – Includes creating project plans (network connectivity, port turn up, DNS…), asset management, physical rack/stack of equipment, initial device configuration, physical layer connectivity… </li><li>Critical space planning – Ensure proper placement of IT equipment based on environmental factors and IT dependencies. </li><li>Change and incident management coordination. </li><li>Collaboration with critical EI partners and facility engineering ensuring timely delivery of IT equipment and infrastructure. </li><li>Asset/Inventory management – Track and document all IT assets in CMDB tool throughout device lifecycle. </li><li>Manage physical layer telecom connectivity and structured cable plant design. </li><li>Assist in developing department policies and procedures. </li><li>Assist and may lead project initiatives outside of BAU activities. </li></ul> How Your Work Impacts the Organization Data Center Services is responsible for the installation, decommissioning &amp; audit lifecycle of the firm’s IT equipment. Additionally, we support the connectivity of the Local Area network (LAN) and Wide Area Network (WAN) between all Fidelity locations. Company Overview At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.

Fidelity TalentSource

Data Center Technician

Commitment to MissionThis job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.Cultural Beliefs<ul><li>One LSC</li><li>Student Focused</li><li>Own It</li><li>Foster Belonging</li><li>Cultivate Community</li><li>Choose Learning</li></ul>The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.Lone Star College has been recognized in multiple categories.Campus Marketing StatementLone Star College-System OfficeLone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education. LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.Lone Star College-System Office employees are based at one of two System Office locations; The Woodlands and University Park. Both are the site for multiple administrative departments and system-wide training programs.Location address is 5000 Research Forest Drive, The Woodlands, TX 77381.Job DescriptionPURPOSE AND SCOPE:The Technician III supports and maintains computer systems, desktops, and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. The Technician III troubleshoots problem areas in a timely and accurate fashion and provides end user training and assistance where required.ESSENTIAL JOB FUNCTIONS:<ul><li>Work with end users to identify and deliver required PC services</li><li>Act as a liaison and provides training and support to end users and staff on computer operations and other issues</li><li>Install, configure, test, maintain, monitor, and troubleshoot level III end user workstation hardware, networked peripheral devices, and networking hardware products</li><li>Install, configure, test, maintain, monitor, and troubleshoot associated end user workstation software and networking software products</li><li>Perform on-site analysis, diagnosis, and resolution of semi-complex PC problems for a variety of end users, and recommend and implement corrective hardware solutions, including off-site repair as needed</li><li>Receive and respond to incoming calls, pages, and/or e-mails regarding PC and/or hardware problems</li><li>Help maintain an inventory of all monitors, keyboards, hard drives, modems, printers, scanners, and other peripheral equipment</li><li>Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance</li><li>Document instances of hardware failure, repair, installation, and removal</li><li>Construct, install, and test customized configurations based on various platforms and operating systems</li><li>Recommend, schedule, and perform PC, hardware and peripheral equipment improvements, upgrades, and repairs</li><li>Maintain up-to-date knowledge of hardware and equipment contracts and supervises contract-based installations</li><li>Responsible for other reasonable related duties as assigned</li></ul>KNOWLEDGE, SKILLS AND ABILITIES:<ul><li>Highly detailed understanding of Windows, Mac, and Unix operating systems and/or AV systems as required</li><li>Background of strong customer service orientation</li><li>Highly skilled at explaining technical subjects to non- technical as well as technical customers</li><li>Has expertise in principles and concepts underlying an area of IT</li><li>Current and proficient in any new concepts or practices in own IT discipline, and applies that knowledge to the current work</li><li>Has in-depth understanding of the different aspects of the College's purpose and operations (academic; research; administrative)</li><li>Has some awareness of external trends and best practices</li><li>Has basic knowledge of project management</li><li>Ability to represent and promote the team's mission and goals across teams, processes, and departments, as needed. Knows when support from outside the team is needed to help move forward and acts accordingly</li><li>Ability to write and present reports and/or proposals that persuade or communicate important messages</li><li>Understands and interprets other viewpoints and assimilates them, as appropriate, into new or revised work processes and products</li><li>Ability to work to resolve conflicts (e.g., technical disagreements or design reviews) in own work unit</li><li>Ability to make decisions guided by IT and the College's precedents and objectives</li><li>Ability to makes decisions and recommendations on issues affecting projects and a client base</li><li>Demonstrated ability to work with management, which helps create standards for a team and assists in establishing methods of accountability for the completion of assignments and tasks</li><li>Demonstrates flexibility and discretion in negotiations with customers and/or colleagues</li><li>Ability to seek opportunities and set some goals for own development</li><li>Ability to follow team and OTS procedures, but regularly evaluates those procedures</li><li>Ability to anticipate consequences of actions and prepares for potential problems or opportunities that are not obvious (e.g., are not part of the standard practice in the field)</li><li>Ability to set goals for others that support short-term team goals. May establish long term goals for others</li><li>Ability to know and follow standard operating procedures</li></ul>PHYSICAL ABILITIES:The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.WORK SCHEDULE AND CONDITIONS: <ul><li>Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment</li><li>Interface with internal and external contacts as needed to carry out the functions of the position</li><li>Work is performed in a climate-controlled office with minimal exposure to safety hazards</li></ul>REQUIRED QUALIFICATIONS:<ul><li>High school diploma or GED and at least 1 year of related experience, or an equivalent combination of education and experience</li></ul>SalaryHourly Pay Rate is $16.33Benefits Marketing StatementBy joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment, excellent work/life balance, tuition waiver, participation in a tax deferred retirement plan and more.Special InstructionsGo to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts. You must limit your file name for any attachment to 40 characters or less.How to ApplyALL APPLICANTS MUST APPLY ONLINE ONLYWe will not accept application material received via fax, email, mail, or hand delivered.Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.More information on the E-Verify program is available at <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>.Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

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