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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The primary responsibility is to build a relationship with our clients to help them manage any credit risk including collection efforts on delinquent balances on&nbsp;Commercial Credit&nbsp;accounts. Candidates must be able to utilize strong negotiation and decision-making skills ensuring American Express profitability while maximizing recovery of outstanding balances. In addition, candidates are expected to and includes handling inbound and outbound calls, managing account referrals through the dialer, offering payment solutions and ultimately supporting the client through a hardship.Minimum Qualifications:<ul><li>You will work as a team player within the structured service center environment which also include individual responsibilities</li><li>The successful candidate will be a top performer with a proven track record of success</li><li>They will be individuals with both competitive and strong will to win attitudes</li><li>Minimum 2 years of recent collections experience, or 3 years of sales experience with some collections experience</li><li>Proven experience in negotiating in depth payment arrangements</li><li>Ability to manage multiple tasks within stringent time frame's while maintaining accuracy</li><li>Moderate to highly analytical individual with strong financial acumen</li><li>Excellent written and verbal communication skills</li><li>Extremely flexible and adaptable in a changing environment</li><li>Proficient PC skills (MS Office) and web knowledge&nbsp;</li><li>High attention to detail and ability to adhere to American Express practices, policies, and procedures&nbsp;</li></ul>Preferred Qualifications:<ul><li>Call center experience preferred&nbsp;</li><li>Inbound/outbound call blends experience</li><li>Knowledge of Fair Debit Collection Practice Act and laws preferred&nbsp;</li><li>Experience with Risk initiatives as they pertain to client level risks</li><li>Commercial collections experience preferred&nbsp;</li><li>Skip tracing experience preferred&nbsp;</li></ul>Additional Details:<ul><li>Hours of Operations:&nbsp; Monday-Friday 5:00am – 6:00pm Phoenix time (8:00am-8:00pm EST)</li><li>Hybrid work schedule (3 days in the office – 2 days WFH)</li></ul>Salary Range: $20.00 to $33.05 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Corporate Collections Specialist (Phoenix, AZ Hybrid)

Sprague is passionate about delivering the diverse products and programs that warm, power and move the world. We keep homes warm through Northeastern winters and hospitals cool through summer. We help small businesses focus on serving their communities, and our renewable fuels keep our country’s infrastructure running. From importing wind energy components to deploying leading-edge solar technology to help power terminal facilities, we are committed to continually evolving to meet our customers’ changing energy needs.Our CultureWe recently surveyed our employees to ask them their favorite part of the job. They answered, "The people I work with."In addition to great coworkers, you’ll enjoy perks like medical benefits and retirement contributions that start on your first day. &nbsp;Employees start with three weeks (15 days) of paid vacation time per year! Sprague also provides tuition reimbursement for any employee that would like to further their education. Do you like to get involved where you work?&nbsp; Is giving back important to you? It’s important to us, too! Sprague donates back to the communities in which we live and work every year and provides opportunities for employees to support various charities throughout the year. In addition, Sprague offers paid volunteer time to allow employees to support charities which are meaningful to them in the communities in which they live. Sprague has a range of committees to support varying initiatives (Sustainability, Charitable, Scholarship, Innovation, FunForce, etc.). Sprague is a place that cares about its employees, its community, and about creating a place where people want to come to work every day.Plus, we have some great benefits!<ul><li>401(k) Traditional and Roth plans with employer match of 100% of the first 6% of the employee’s contribution</li><li>Defined Contribution Plan with an automatic contribution from Sprague</li><li>Paid Volunteer Time</li><li>Flexible Working Policy</li><li>Choice of high deductible and PPO Health Plans to fit your individual needs</li><li>Wellness Program</li></ul>We want to hear from you!Our Collections Manager will accurately manage the day-to-day process and operations involved with collections on overdue/delinquent accounts. We are looking for someone that is detail orientated, personable, has advanced Microsoft Excel skills and has supervisory experience. You will manage and supervisor a group of Credit Representatives while also being responsible for training new team members. In this role, you will manage the aging of assigned accounts receivable portfolio and goals assigned to team members, as well as tracking over limit and/or past due customers. The schedule for this position is&nbsp;Monday to Friday,&nbsp;8:30AM-5:00PM, with required after hours availability for customer emergencies.<ul><li>Monthly reporting/matrix preparation to track trends within your team’s portfolio</li><li>Daily interaction with team members in person and remotely</li><li>Assist Credit Representatives with account reconciliations</li><li>Work closely with Sales members and managers to resolve issues</li><li>Initiate demand letters, outbound calls and handle escalated customer facing issues</li><li>Correspondence as needed</li><li>Other duties as required</li></ul>This opportunity will be based in the&nbsp;Portsmouth, NH&nbsp;office.Do you like to solve problems and consider yourself forward thinking? If you are looking for a place to challenge yourself, then Sprague is your place. Sprague employees are dedicated and driven. We work best as a team, knowing that collaboration leads to innovation and the best customer experience. We are looking for hardworking colleagues to join us and help us stay at the forefront of the energy industry, which is where we’ve been for the last 150 years.Qualified candidates for this role will have the following:<ul><li>Business degree and/or 1-2 years credit / collection experience required</li><li>1-3 years’ experience in management skills</li><li>Advanced Microsoft Excel experience required</li><li>Knowledge of the energy industry helpful</li><li>Strong computer literacy skills and analytical aptitude</li><li>Ability to work independently and aggressively</li><li>Excellent written and verbal communications</li><li>Ability to interact well with customers, management, and staff</li></ul>Who we are:Sprague takes a collaborative, customer-centric approach to providing best-in-class energy products and related services throughout the Northeast. Founded in 1870, we pride ourselves on offering customers the expert solutions and high-quality service that help their businesses thrive in any market landscape. Sprague values innovation, safety, integrity, and people. We know that our people are what set us apart from our competition, and we work hard to make sure each employee across our 20+ locations knows how important they are to our community.&nbsp;Come join us to learn why we are consistently celebrating 20-, 30-, and even 40-year anniversaries here at Sprague! Sprague is an EEO/AA employer.&nbsp; We strongly encourage minorities, females, Vets, and individuals with disabilities to apply.As a federal contractor we adhere to OFCCP employment regulations.&nbsp;Click here for OFCCP compliance information

Sprague

Sprague Resources GP LLC

Collections Manager

Position SummaryThe role of the Revenue Cycle specialist is a valued member of our Revenue Cycle team.&nbsp; As a Revenue Cycle Specialist, you will work remotely and be responsible for overseeing bill processes including Charge entry, Billing, Claims, Patient AR and Insurance AR.&nbsp; You will also post payments, handle credit resolutions, along with other revenue cycle functions.Schedule: Monday through Friday 8:00am - 4:30pmLocation: Hybrid; 2-3 days onsite in Tacoma. Potential to transition to fully remote after training period.Key Duties and ResponsibilitiesFinancial Counselor Responsibilities:<ul><li>Create detailed, accurate cost estimates for patients based on insurance coverage, procedure codes, and contracted rates.</li><li>Review insurance benefits and verify patient eligibility prior to services.</li><li>Clearly communicate financial obligations, insurance coverage, and payment options to patients.</li><li>Proactively contact patients to discuss cost estimates and secure pre-service payments or payment plans.</li><li>Document all financial counseling activities and patient interactions in the billing system.</li></ul>Collections Specialist Responsibilities:<ul><li>Contact patients with outstanding balances via phone, email, and mailed statements.</li><li>Set up, negotiate, and monitor patient payment plans in accordance with organizational policies.</li><li>Resolve billing discrepancies and work with insurance companies to clarify underpayments or denials when necessary.</li><li>Maintain detailed records of all collection activities and communications.</li><li>Escalate delinquent accounts appropriately to external collections agencies when necessary.</li><li>Maintain a respectful and empathetic approach when discussing balances with patients to preserve patient relationships.</li><li>Ensure compliance with federal, state, and organizational policies regarding collections (e.g., Fair Debt Collection Practices Act).</li></ul>Shared/General Responsibilities:<ul><li>Maintain confidentiality and safeguard patient financial information (HIPAA compliance).</li><li>Work collaboratively with front desk, clinical staff, and billing departments to ensure a smooth financial experience for patients.</li><li>Identify trends or frequent issues with insurance payers and report to billing leadership.</li><li>Meet or exceed monthly collection and counseling performance targets.</li></ul>Education/Experience<ul><li>High School diploma or GED</li><li>Minimum 1-2 years medical collections experience</li><li>CPC or other equivalent certification</li><li>Orthopedic Coding Experience a plus&nbsp;&nbsp;&nbsp;&nbsp; </li><li>Experience with Nextgen and Amkai Billing Systems preferred</li></ul>Knowledge, Skills and Abilities<ul><li>High level of independence, adaption, and accuracy</li><li>Ability to navigate online Payor portals and websites</li><li>Ability to effectively use Office equipment</li><li>Basic knowledge of Microsoft Office Word and Outlook</li><li>Superior customer service skills</li><li>Great interpersonal skills; demonstrating patience, composure, and cooperation; working well with all patients, physicians, and staff</li><li>Understanding of and adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA)</li><li>Using time efficiently, with meticulous attention to detail, accuracy, and completion</li><li>Ability to manage multiple factors for the best result</li><li>Resourcefulness in addressing first level problems and tenacity to see things through to solution</li><li>Ability to remove oneself personally from given situations, remaining objective</li><li>Able to adapt to change, delays or unexpected events while maintaining a positive mindset</li><li>Clear oral and written communication</li><li>Ability to provide feedback to improve performance</li><li>Self-motivated; able to work following specific guidelines and in accordance with detailed instructions; measure self against standard of excellence, overcome obstacles and challenges with little supervision</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

Proliance Surgeons

Revenue Cycle Financial Counselor & Collections Specialist

JOB SUMMARY This position requires the employee to facilitate and maintain the development of strong and engaged bargaining units. &nbsp;The employee is part of the Oregon Nurses Association (ONA) labor department, which empowers healthcare workers to advocate for themselves, their patients, their families, and their communities.COMPENSATION AND BENEFITS: This is a full time, exempt position. The salary is based on applicable years of experience applied to the wage scale outlined in the union staff ’s collective bargaining agreement.Effective July 1, 2024 ONA offers an annual starting salary range for this position of $77,998 to $112,495 depending on experience. The total salary range for this position is currently $77,998 to $140,620 annually.ONA also offers an exceptional benefits package including employer contributions (90%) to medical, dental and vision premiums, as well as employer paid long and short-term disability and life insurance. Opportunity to enroll in 401K plan after 6 months of employment which includes a 3% employer contribution, with additional longevity contributions after 5 years. Union members are also enrolled in a union pension plan. &nbsp;Annual PTO is 25 vacation days, 8 personal days and 12 sick leave days.OUR COMMITMENT TO EQUITY AND FAIRNESS ONA is deeply committed to diversity and inclusion in its hiring practices. We are an affirmative action, equal opportunity employer. Our employment decisions are made without regard to race, color, religion, gender, gender identity, national origin, age, disability, marital status, veteran or military status, or any other legally protected status. Women and people of color are encouraged to apply.TO APPLY: To apply for this position, please upload your application and resume here (applications which do not include a resume will not be considered):&nbsp; <a href="https://secure.entertimeonline.com/ta/ONAG18.careers?ShowJob=453317763" target="_blank">https://secure.entertimeonline.com/ta/ONAG18.careers?ShowJob=453317763</a>

Oregon Nurses Association

Internal Labor Representative (Tualatin/Portland Metro Area)

Sprague is passionate about delivering the diverse products and programs that warm, power and move the world. We keep homes warm through Northeastern winters and hospitals cool through summer. We help small businesses focus on serving their communities, and our renewable fuels keep our country’s infrastructure running. From importing wind energy components to deploying leading-edge solar technology to help power terminal facilities, we are committed to continually evolving to meet our customers’ changing energy needs.Our CultureWe recently surveyed our employees to ask them their favorite part of the job. They answered, "The people I work with."In addition to great coworkers, you’ll enjoy perks like medical benefits and retirement contributions that start on your first day. &nbsp;Employees start with three weeks (15 days) of paid vacation time per year! Sprague also provides tuition reimbursement for any employee that would like to further their education. Do you like to get involved where you work?&nbsp; Is giving back important to you? It’s important to us, too! Sprague donates back to the communities in which we live and work every year and provides opportunities for employees to support various charities throughout the year. In addition, Sprague offers paid volunteer time to allow employees to support charities which are meaningful to them in the communities in which they live. Sprague has a range of committees to support varying initiatives (Sustainability, Charitable, Scholarship, Innovation, FunForce, etc.). Sprague is a place that cares about its employees, its community, and about creating a place where people want to come to work every day.Plus, we have some great benefits!<ul><li>401(k) Traditional and Roth plans with employer match of 100% of the first 6% of the employee’s contribution</li><li>Defined Contribution Plan with an automatic contribution from Sprague</li><li>Paid Volunteer Time</li><li>Flexible Working Policy</li><li>Choice of high deductible and PPO Health Plans to fit your individual needs</li><li>Wellness Program</li></ul>We want to hear from you!As a Credit Representative you will be responsible for overseeing accounts receivable for a group of customers, minimizing bad debt/outstanding balances, and promoting positive customer relations, while keeping customers within their credit limits. If you are detail-oriented and have strong communication skills, this is the role for you! In this role, you will interact daily with customers to problem solve and reconcile accounts, work closely with our Sales team to resolve any issues, as well as working with the Accounts Receivable team to apply cash properly. The schedule for this position is&nbsp;Monday to Friday,&nbsp;8:30AM-5:00PM, with the possibility of some overtime from time to time. You will be required to be on a rotating on call schedule, 1 week a month to release credit holds for deliveries when needed.<ul><li>Manage the aging of assigned accounts receivable portfolio</li><li>Tracking of past due customers</li><li>Monthly reporting/matrix preparation to track trends within your portfolio</li><li>Correspondence as needed</li><li>Application of cash, as necessary</li><li>Other duties as required</li></ul>This position will be located in our Portsmouth, NH office.Do you like to solve problems and consider yourself forward thinking? If you are looking for a place to challenge yourself, then Sprague is your place. Sprague employees are dedicated and driven. We work best as a team, knowing that collaboration leads to innovation and the best customer experience. We are looking for hardworking colleagues to join us and help us stay at the forefront of the energy industry, which is where we’ve been for the last 150 years.Qualified candidates for this role will have the following:<ul><li>Business degree and/or 2-3 years credit / collection experience required</li><li>Knowledge of the energy industry helpful</li><li>Strong computer literacy skills</li><li>Strong analytical aptitude</li><li>Ability to work independently and aggressively</li><li>Excellent written and verbal communications</li><li>Ability to interact well with customers, management, and staff</li><li>Detailed oriented</li></ul>Who we are:Sprague takes a collaborative, customer-centric approach to providing best-in-class energy products and related services throughout the Northeast. Founded in 1870, we pride ourselves on offering customers the expert solutions and high-quality service that help their businesses thrive in any market landscape. Sprague values innovation, safety, integrity and people. We know that our people are what set us apart from our competition, and we work hard to make sure each employee across our 20+ locations knows how important they are to our community.&nbsp;Come join us to learn why we are consistently celebrating 20-, 30-, and even 40-year anniversaries here at Sprague! Sprague is an EEO/AA employer.&nbsp; We strongly encourage minorities, females, Vets and individuals with disabilities to apply.As a federal contractor we adhere to OFCCP employment regulations.&nbsp;Click here for OFCCP compliance information

Credit Representative

About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.&nbsp; We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. &nbsp;JOB SUMMARY:The Patient Communications Representative is responsible for performing customer service activities to service and collect patient accounts receivables for medical accounts. Patient Communications Specialists will locate and communicate with patients via the telephone, email, chat, text, etc. to obtain repayment in full or to establish acceptable payment arrangements. Additionally, Patient Communications Specialists will resolve issues of a non-routine nature as necessary as well as answer patient’s questions and research account changes when necessary and contract observance functions to ensure compliance of all company, client, and federal and state regulations.ESSENTIAL DUTIES AND RESPONSIBILITIES:&nbsp; Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.ESSENTIAL JOB FUNCTIONS:<ul><li>Communicate with patients regarding the repayment of their medical debt.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Achieve assigned goals (resolutions, call quality, productivity standards – specified by line of business)</li><li>Provide customer service to patients resolving medical account balances.</li><li>Profile patients and obtain financial information. Update demographic and financial information on each call.</li><li>Negotiate the best possible arrangements.</li><li>Proficiency with company telephone system while placing outbound calls and accepting inbound calls.</li><li>Perform account research and route accounts through appropriate client workflows&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Use job aids and crosswalks to answer patient questions and resolve accounts in an efficient manner.</li><li>Perform account research and document findings.</li><li>Effectively communicate with patients and client to obtain necessary account information.</li><li>Ensure strong communication skills to convey intricate account information.</li><li>Ensure all accounts are worked within client standards and Federal Regulations.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Maintain high quality account handling per client standards.</li><li>Work within FDCPA, state regulations, department/division &amp; all Compliance Policies.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Maintain clear, concise, and accurate documentation of all attempts and/or contacts made and received for accounts in accordance with company and client specifications.&nbsp;</li><li>Maintain continuing education, training in industry career development&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Maintain current knowledge of and comply with all federal and state rules and regulations governing phone calls, patient contacts, and collections including HIPAA, FDCPA, Privacy Act, FCRA, etc.</li><li>Attend training sessions as directed by management.</li><li>Integrate information obtained through training sessions and policy changes immediately into daily routine.</li></ul>EDUCATION: High School or EquivalentEXPERIENCE – Minimum of six months’ work experience in a call center environment preferred.&nbsp;MUST HAVE:<ul><li>PC experience in a windows environment</li><li>Basic keyboarding skills</li><li>Previous sales or customer service experience</li><li>Minimum of 6 months experience in a call center environment</li></ul>KNOWLEDGE, SKILLS and ABILITIES -<ul><li>Effective written and verbal communication skills</li><li>Strong listening skills, ability to follow written and/or verbal instructions</li><li>Good mathematical skills including calculator skills</li><li>Goal Oriented, and seeks to consistently meet daily, weekly, and monthly production and quality goals</li><li>Strong organizational skills and the ability to meet tight deadlines</li><li>Negotiation, counseling, and problem-solving skills</li><li>Reliable, ability to work flexible day, evening and weekend hours as required</li><li>Ability to learn company collections computer system and phone system</li><li>Persistent, ability to overcome objections, ability to remove barriers</li><li>Team player</li></ul>PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

CorroHealth

Patient Communications Representative (Self-Pay) Bilingual

ResponsibilitiesHowmet Aerospace is looking for an Inside Sales/Customer Service Representative to join our team in Cleveland, OH.&nbsp; This role manages relationships between customers and Howmet Aerospace through day-to-day tasks as listed below.Responsibilities:<ul> <li>Provides timely, professional communication and service to assigned customers using appropriate processes and communication channels</li> <li>Qualifies leads from prospective customers through intercompany communication&nbsp;</li> <li>Receives, responds to, and routes requests for quotations</li> <li>Receives, enters, and edits sales orders accurately based on company procedures</li> <li>Answers inquiries regarding open orders</li> <li>Collaboratively works with Account Manager and Credit Department to collect Accounts Receivable&nbsp;</li> <li>Receives, responds to, and routes requests for technical information, material certifications, and quality concerns&nbsp;</li> <li>Continuously seeks improved techniques for performing job duties and engages with peers to learn and share best practices as they emerge</li> <li>Maintains full compliance with Company policies and procedures and conducts all activities in accordance with the company Code of Conduct</li> <li>Ensures that all work activities are performed in accordance with established safety and environmental standards</li> <li>Performs other duties as assigned</li></ul>Essential Skills:<ul> <li>Communication</li> <li>Relationship Building</li> <li>Problem Solving</li> <li>Attention to Detail</li> <li>Time Management</li> <li>Computer Literacy – Microsoft Office</li> <li>Dependability</li></ul>Qualifications<ul> <li>High School Diploma or GED</li> <li>1+ years of work experience in sales, account management, and/or customer service in equivalent industry</li> <li>Strong Communication skills, both written and verbal</li> <li>Possess organizational skills and have a high attention to detail</li> <li>Must be able to work independently and effectively collaborate with others</li> <li>Strong computer and business software skills, with an emphasis on Excel</li></ul>Preferred Qualifications:<ul> <li>Bachelor's degree</li> <li>3+ years of work experience in sales, account management, and/or customer service in equivalent industry</li> <li>Understanding of metals processing, basic supply chain management, and general manufacturing.</li> <li>Employees must be legally authorized to work in the United States.&nbsp; Verification of employment eligibility will be required at the time of hire.&nbsp; Visa sponsorship is not available for this position.</li></ul>This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines U.S. person as an U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee. Verification of employment eligibility will be required at the time of hire.About us﻿Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $7.4 Billion in revenue in 2024, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers’ success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2024 Environmental Social and Governance report at&nbsp;<a href="https://www.howmet.com/esg-report/" target="_blank">www.howmet.com/esg-report</a>. Follow: <a href="https://www.linkedin.com/company/howmet-aerospace" target="_blank">LinkedIn</a>, <a href="https://twitter.com/howmetaerospace" target="_blank">Twitter</a>, <a href="https://www.instagram.com/howmetaerospace/" target="_blank">Instagram</a>, <a href="https://www.facebook.com/Howmetaerospace/" target="_blank">Facebook</a>, and <a href="https://www.youtube.com/howmetaerospace" target="_blank">YouTube</a>. Equal Opportunity Employer: Howmet is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics. If you need assistance to complete your application due to a disability, please email&nbsp;<a href="mailto:TalentAcquisitionCoE_Howmet@howmet.com" target="_blank">TalentAcquisitionCoE_Howmet@howmet.com</a>

Howmet Aerospace

Inside Sales Representative

POSITION SUMMARY:Responsible for recruiting qualified applicants for admission to the University in accordance with state and federal accreditation and institution policies and regulations, consistent with the highest ethical standards. The Admissions Representative is responsible for managing time and inquiry resources to generate interest in our programs. This position will conduct a high quantity of prospect phone contacts to secure appointments and interview activity, and conduct follow-up activity with unresolved interviewees and future class applicants. They will work interdepartmentally with student support services to ensure students are maintained and successfully matriculated. Incumbent must assure that the South University philosophy is considered in carrying out the duties and responsibilities of this position: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and maintenance of an environment which is conducive to innovation, positive thinking and expansion.KEY JOB ELEMENTS: <ul><li>Accurately and completely explain educational programs, expected outcomes, student services, and financial consideration to students, parents, and educators.</li><li>Manage inquiries to achieve prompt contact and performance activity weekly goals; utilize approved recruitment policies/formats; make prompt and effective contact with inquiries and redirect unqualified candidates based upon incompatible career goals.</li><li>Secure new inquiries (Personally Developed Referrals) by directly asking phone and in-person contacts about referrals of others to contact that may be interested in programs offered.</li><li>Schedule and conduct interviews, pursue qualified candidates for enrollment, and determine appropriateness of candidates for enrollment based upon career goal compatibility.</li><li>Accurately forecast projected new students on a periodic basis for admissions leadership. &nbsp;</li><li>Consistently conduct follow-up meetings, monthly at minimum, with all applicants to ensure successful matriculation.</li><li>Assist other personnel and departments with data collection and problem solving.</li><li>Participate in appropriate recruitment and enrollment activities including open houses, regional presentations, training sessions, orientation programs, career days, community outreach, employer partnerships, etc.</li><li>Other duties as assigned.</li></ul>REQUIREMENTS:<ul><li>Bachelor’s degree in business or a related field and one-year successful admissions or sales experience OR associate’s degree and three year’s successful admissions or sales experience.&nbsp; (Salary level will be based on degree level). </li><li>Sincere interest in helping others achieve life goals.</li><li>Excellent written and verbal communication skills. </li><li>Strong interpersonal skills with both faculty and student populations.&nbsp; </li><li>Superior organizational and problem resolution skills.&nbsp; </li><li>Goal oriented and highly ethical.&nbsp; </li><li>Strong expertise with MS Office as well as field related hardware and software packages and systems for reporting features.&nbsp;</li><li>Ability to interact effectively as either a leader or as a member of a team and work collaboratively with other departments. </li><li>Ability to listen to customers (e.g. staff, etc.) and to understand and respond positively to their requests.&nbsp; </li><li>Ability to adapt to changing assignments and multiple priorities.&nbsp; </li><li>Ability to manage multiple tasks and successfully meet deadlines.&nbsp;</li></ul>ENVIRONMENT:&nbsp;The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email video conference and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description. South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.JobFamilyAll PositionsEducationLevelAssociate Degree

South University

Admissions Representative

POSITION SUMMARY:Responsible for recruiting qualified applicants for admission to the University in accordance with state and federal accreditation and institutional policies and regulations, consistent with the highest ethical standards. The Admissions Representative is responsible for managing time and inquiry resources to generate interest in our programs. This position will conduct a high volume of prospective phone contacts to secure appointments and facilitate interview activities, and conduct follow-up activities with unresolved interviewees and future class applicants. They will work interdepartmentally with Student Support Services to ensure students are supported and successfully matriculate.&nbsp; Incumbent must ensure that the South University philosophy is considered in carrying out the duties and responsibilities of this position: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and maintenance of an environment that is conducive to innovation, positive thinking, and expansion.KEY JOB ELEMENTS: <ul><li>Accurately and completely explain educational programs, expected outcomes, student services, and financial considerations to students, parents, and educators.</li><li>Manage inquiries to achieve prompt contact and performance activity weekly goals; utilize approved recruitment policies/formats; make prompt and effective contact with inquiries and redirect unqualified candidates based on incompatible career goals.</li><li>Secure new inquiries (Personally Developed Referrals) by directly asking phone and in-person contacts about referrals of others who may be interested in programs offered.</li><li>Schedule and conduct interviews, pursue qualified candidates for enrollment, and determine the appropriateness of candidates for enrollment based on career goal compatibility.</li><li>Accurately forecast projected new students periodically for admissions leadership. &nbsp;</li><li>Consistently conduct follow-up meetings, monthly at minimum, with all applicants to ensure successful matriculation.</li><li>Assist other personnel and departments with data collection and problem-solving.</li><li>Participate in appropriate recruitment and enrollment activities, including open houses, regional presentations, training sessions, orientation programs, career days, community outreach, employer partnerships, etc.</li><li>Other duties as assigned.</li></ul>REQUIREMENTS:<ul><li>Bachelor’s degree in business or a related field and one year of successful admissions or sales experience, OR associate’s degree and three years of successful admissions or sales experience.&nbsp; (Salary level will be based on degree level.)</li><li>Sincere interest in helping others achieve life goals</li><li>Excellent written and verbal communication skills.&nbsp; </li><li>Strong interpersonal skills with both faculty and student populations.&nbsp;</li><li>Superior organizational and problem-resolution skills.&nbsp;</li><li>Goal-oriented and highly ethical.&nbsp;</li><li>Strong expertise with MS Office as well as field-related hardware and software packages and systems for reporting features.</li><li>Ability to interact effectively as either a leader or a team member and work collaboratively with other departments.&nbsp;</li><li>Ability to listen to customers (e.g., staff, etc.) and to understand and respond positively to their requests.&nbsp;</li><li>Ability to adapt to changing assignments and multiple priorities.&nbsp;</li><li>Ability to manage multiple tasks and successfully meet deadlines.&nbsp;</li></ul>ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email, video conference, and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe, and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student, and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures, and perspectives can thrive.JobFamilyAll PositionsEducationLevelAssociate DegreeTelecommutePercentage100HiringMinRate49062HiringMaxRate65000

POSITION SUMMARY:Responsible for recruiting qualified applicants for admission to the University in accordance with state and federal accreditation and institution policies and regulations, consistent with the highest ethical standards. The Admissions Representative is responsible for managing time and inquiry resources to generate interest in our programs. This position will conduct a high quantity of prospect phone contacts to secure appointments and interview activity, and conduct follow-up activity with unresolved interviewees and future class applicants. They will work interdepartmentally with student support services to ensure students are maintained and successfully matriculated. Incumbent must assure that the South University philosophy is considered in carrying out the duties and responsibilities of this position: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and maintenance of an environment which is conducive to innovation, positive thinking and expansion.KEY JOB ELEMENTS: <ul><li>Accurately and completely explain educational programs, expected outcomes, student services, and financial consideration to students, parents, and educators.</li><li>Manage inquiries to achieve prompt contact and performance activity weekly goals; utilize approved recruitment policies/formats; make prompt and effective contact with inquiries and redirect unqualified candidates based upon incompatible career goals.</li><li>Secure new inquiries (Personally Developed Referrals) by directly asking phone and in-person contacts about referrals of others to contact that may be interested in programs offered.</li><li>Schedule and conduct interviews, pursue qualified candidates for enrollment, and determine appropriateness of candidates for enrollment based upon career goal compatibility.</li><li>Accurately forecast projected new students on a periodic basis for admissions leadership. &nbsp;</li><li>Consistently conduct follow-up meetings, monthly at minimum, with all applicants to ensure successful matriculation.</li><li>Assist other personnel and departments with data collection and problem solving.</li><li>Participate in appropriate recruitment and enrollment activities including open houses, regional presentations, training sessions, orientation programs, career days, community outreach, employer partnerships, etc.</li><li>Other duties as assigned.</li></ul>REQUIREMENTS:<ul><li>Bachelor’s degree in business or a related field and one-year successful admissions or sales experience OR associate’s degree and three year’s successful admissions or sales experience.&nbsp; (Salary level will be based on degree level). </li><li>Sincere interest in helping others achieve life goals.</li><li>Excellent written and verbal communication skills. </li><li>Strong interpersonal skills with both faculty and student populations.&nbsp; </li><li>Superior organizational and problem resolution skills.&nbsp; </li><li>Goal oriented and highly ethical.&nbsp; </li><li>Strong expertise with MS Office as well as field related hardware and software packages and systems for reporting features.&nbsp;</li><li>Ability to interact effectively as either a leader or as a member of a team and work collaboratively with other departments. </li><li>Ability to listen to customers (e.g. staff, etc.) and to understand and respond positively to their requests.&nbsp; </li><li>Ability to adapt to changing assignments and multiple priorities.&nbsp; </li><li>Ability to manage multiple tasks and successfully meet deadlines.&nbsp;</li></ul>ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email video conference and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description. South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.JobFamilyAll PositionsEducationLevelAssociate Degree

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