Administrative Services Assistant

Job Title
Administrative Services Assistant


Requisition Number
RE50584


Working Title
Retiree/Leave/COBRA Administrator


Department Name
3J521:Employee Benefits


Work Location
Lexington, KY


Grade Level
42


Salary Range
$17.41-27.87/hour


Type of Position
Staff


Position Time Status
Full-Time


Required Education


AA




Click here for more information about equivalencies:
https://hr.uky.edu/employment/working-uk/equivalencies


Required Related Experience


4 yrs




Required License/Registration/Certification

None.



Physical Requirements

The essential functions of this position include: occasionally lifting, pushing, and/or pulling objects up to and over 50lbs; occasionally standing or walking with objects 10-25lbs; communicate and work cooperatively with staff, faculty and applicants from diverse backgrounds; abide by University guidelines; maintain confidentiality; prioritize and manage work effectively; provide exceptional customer service; complete work with interruptions; ensure work is detailed, accurate and completed in a timely manner; perform work in a sedentary position, utilizing computer, keyboard, mouse and telephone the majority of the day; and work successfully in a team as well as independently.



Shift

Monday-Friday; and 8:00 am-5:00 pm.



Job Summary

This position will assist Customer Service/Data Team Supervisor and Benefits Managers with communications; present benefits to new hires and employee groups; review COCs to ensure accurate information is reflected; follow COBRA, IRS Code 125, and HIPAA guidelines; coordinator resource fairs and annual retirement conference; maintain and coordinate retirement withdrawals and mandatory retirement compliance; be the liaison with retirement carriers in conjunction with enrollment and eligibility verification; and assist with retirement vesting compliance that is maintained by reporting.

This position will also provide excellent second line of customer service concerning benefit questions on the automatic call distribution system and offer guidance to front line staff and act as a problem solver for in-depth benefit issues. Follow COBRA, IRS Code Section 125 and HIPAA guidelines. Coordinate resource fairs and annual retirement conference. Reconciliation of exception reports from Benefits Financial Accounting. Audit of all benefit plans eligibility and enrollment in addition to IRS section 125 compliance. Process refunds required, for the Affiliate group.






Skills / Knowledge / Abilities

MS Windows/Office, Excel, Outlook, Kronos and SAP software experience.



Does this position have supervisory responsibilities?
No


Preferred Education/Experience

Bachelor’s degree with 4 years experience, preferred.



Deadline to Apply
06/24/2025


Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.


As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.


Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.