Administrative Support Associate I

Job Title
Administrative Support Associate I


Requisition Number
RE50858


Working Title

Department Name
3J521:Employee Benefits


Work Location
Lexington, KY


Grade Level
41


Salary Range
$15.83-25.30/hour


Type of Position
Staff


Position Time Status
Full-Time


Required Education


AA




Click here for more information about equivalencies:
https://hr.uky.edu/employment/working-uk/equivalencies


Required Related Experience


3 yrs




Required License/Registration/Certification

None.



Physical Requirements

Sitting for long periods. Lifting up to 25 pounds.



Shift

Monday – Friday, 8:00 AM-5:00 PM (hours may vary).



Job Summary

We are seeking a dynamic and dedicated Customer Service Specialist to join our HR team. This position will provide exceptional HR service and support to our employees, new hires, and applicants. The role will be the initial point of contact for all HR inquiries and provide high quality, timely information leveraging various communication channels and software (in-person, phone, email, chat). The responsibilities of this position will be to listen carefully to each customer’s inquiry and respond with accurate and insightful answers referencing the appropriate HR services, policies, procedures and benefits, in a timely manner based on the complexity of the inquiry and established internal performance standards.





Skills / Knowledge / Abilities

The ideal candidate will preferably have knowledge in SAP, Microsoft Office, cloud-based software solutions and data entry.



Does this position have supervisory responsibilities?
No


Preferred Education/Experience

Deadline to Apply
07/15/2025


Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.


As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.


Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.