Advancement Officer I - Alumni Engagement Officer

Advancement Officer I - Alumni Engagement OfficerJob ID: 13747Location: El Paso, TXFull/Part Time: Full TimeRegular/Temporary: RegularAbout UTEPThe University of Texas at El Paso (UTEP) is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of public value and positively impact the health, culture, education, and economy of the community we serve.UTEP is America's leading Hispanic-serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande, 85% of our 25,000 students are Hispanic, and half are the first in their families to go to college. UTEP offers 170 bachelor's, master's and doctoral degree programs at the only open-access, top-tier research university in America.https://www.utep.edu/giving/Our team works cohesively to build strategic relationships, keep alums connected to the University, and match philanthropic goals with institutional priorities to advance, support, and sustain the University's mission. Our division relies on the constant collaboration of our departments - Advancement Services, Development, and Strategy & Engagement.With a growing team and vastly unrealized fundraising potential, we had our fourth straight record-breaking year last year and are poised for continued growth and success. Maintaining that momentum, we are excited to continue implementing innovative ways to extend our reach and impact. As America's leading Hispanic-serving university, the University of Texas at El Paso (UTEP) is dedicated to increasing access to excellent higher education and positively impacting the community we serve. In Institutional Advancement (IA), we know that our success is built on the contribution of a diverse team in its people, thoughts, and experience. Our culture of care and inclusive excellence is more than a commitment at UTEP IA—it is the foundation of all we do.Read on to understand who we're looking for in this role, what you'll do, and the skills and experiences we're after. Please use your cover letter to tell us about your interest in UTEP and Institutional Advancement and what you hope to bring to this role.Position InformationHiring Department: Institutional AdvancementPosting End Date: Open until filled. This posting may close once a sufficient number of qualified applications have been received.Hours: 40 hours per week, standard Monday- Friday 8:00am- 5:00pmFLSA status: ExemptEarliest Start Date: As soon as possible.Salary: $40,000 annuallyRequired Application Materials:• Resume• Cover Letter• List of three professional referencesThe primary accountabilities are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed. Specific tasks or responsibilities will be documented in the incumbents' performance objectives as outlined by the incumbents' immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. A valid driver's license issued by the State where the applicant resides and insurability as defined in UTS 157 may be required to perform the position's essential functions.Purpose of PositionWho We WantAs we build out our Alumni & Community Engagement unit, we are searching for a motivated team player to serve as our Alumni Engagement Officer. You understand the critical role alumni play in enriching the college experience for prospective and current students and the necessity for meaningful volunteer experiences to build a pipeline for future philanthropic support. Alumni who engage in volunteer activities are significantly more likely to become lifelong supporters of an institution, and the prospect of developing these opportunities excites you.As a creative and self-motivated relationship builder, your curiosity drives you to look outside your experiences and pursue excellence in everything you do. You're resourceful and resilient; you often take it upon yourself to identify resources, ideas, and people to whom you can look for inspiration. Supported by your leadership team, you are eager to take smart risks and try out new opportunities.With your excellent communication skills and ability to build strong, reciprocal relationships, you can easily identify volunteers, understand their motivations, and translate their passions into high-impact opportunities. With your strong organizational skills, you will be able to multitask and manage multiple projects simultaneously that vary in degree of preparation and who the target audience is.What You'll DoReporting to the Assistant Vice President - Alumni & Community Engagement, you'll step into the role of Alumni Engagement Officer, providing essential support in connecting with our vibrant alumni community. Your mission will be to assist in cultivating a pipeline of involvement and a trajectory of giving among our valued alumni and volunteers. Leveraging industry best practices, you'll be instrumental in supporting high-impact engagement touchpoints.You'll be a key contributor to the team's objectives focused on strengthening alumni participation rates in engagement initiatives. You'll also assist in strategically incorporating a philanthropic element into relevant events and programs. A significant aspect of your role will involve supporting the creation of programming and events that resonate with a diverse audience primarily alumni, donors, and friends of the University. These initiatives will strategically align with core institutional objectives and will feature participation from key stakeholders, including the President, Vice President, Deans, University staff, administration, and faculty, as appropriate.In this capacity, you will also provide crucial general support to all alumni engagement initiatives for the University. You will be responsible for assisting in identifying and implementing innovative strategies to increase alumni engagement throughout the academic year. You'll also play a vital role in identifying alumni highlights and spotlights for story creation, helping us share the amazing accomplishments of our graduates.Essential Functions:• Performs a variety of assignments and analyses that support all aspects of the engagement cycle.• Understands key functional drivers and uses this understanding to accomplish/complete own work.• Solves problems in straightforward situations.• Assists in curating and managing a comprehensive series of alumni engagement programs.• Supports the strategic coordination of relationships to reconnect alumni with the university.• Assists in supporting the UTEP Alumni Association endeavors.• Helps create, coordinate, and implement effective communication vehicles, encompassing both print and electronic formats, to actively foster enhanced engagement and facilitate information sharing with alumni.• Cross-collaborates with all internal teams in Institutional Advancement and Campus Partners for matters of alumni engagement.• Excellent oral and written communication skills.• Ability to develop and maintain long-lasting relationships with alumni.• Acquires data from alumni engagement touchpoints.• Keeps track of engagement activities and plans accordingly for successful engagement initiatives.• Works within standardized functional procedures and practices to achieve objectives and leads communications with all Institutional Advancement units to meet established deadlines and goals.• Solves routine and complex problems and identifies new, less obvious solutions and/or provides recommendations.• Uses discretion to modify work practices and processes to achieve results and/or improve efficiency.• Knowledge of all Microsoft Office software and able to learn and use institutional software systems.• Complies with all State and University policies.• Other duties may be assigned; specific roles may have additional responsibilities due to the nature of the specific role/division/unit.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Required Qualifications:Education: Bachelor's DegreeandExperience: 1 (one) - 2 (two) years of related experience in nonprofit organizations and/or community engagement programsPreferred Qualifications:• A working understanding of a research university environment• Experience in an alumni relations/engagement department• Previous volunteer and board management experience• Tenacious optimism and a goal-oriented, growth mindset; the ability to remain flexible and develop creative solutions in pursuit of always maintaining forward momentum, detail-oriented, and with strong business practices• Capacity to multitask and continually balance competing priorities within a dynamic environment• Ability to work independently and collaboratively on a small team with limited resources, supporting the success of all colleagues and prioritizing UTEP's overall goals above personal achievementKnowledge, Skills & AbilitiesProficiency in Microsoft Office software, and ability to learn and use institutional software systemsAdvanced computer skills and demonstrated background in Internet-based researchKey Performance Indicators:Understanding how you would measure success in a role is critical to understanding if it's a good fit. At Institutional Advancement, we believe Key Performance Indicators (KPIs) contribute not only to the overall productivity of our division but also to our team engagement. Key performance indicators are just one aspect of how performance is evaluated, complemented by role-based competencies and a demonstrated commitment to positive organizational citizenship.The Key Performance Indicators (KPIs) for this role:Overall Engagement Activities• Number of Engagement Touchpoints RecordedAlumni Data Integrity & Utilization• Completeness and Accuracy of Alumni Records MaintainedAlumni Storytelling & Recognition• Number of Alumni Highlights/Spotlights Identified and SharedProgramming and Board of Directors Support• Successful recorded administrative and engagement practicesAdditional InformationPhysical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit; use hands to feel; and reach with hands and arms. The employee is occasionally required to stand; walk; and talk or hear. The employee must regularly be able to lift and move up to 50 lbs.Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level for this work environment is usually moderate.In keeping with its access, excellence and impact mission, The University of Texas at El Paso is committed to an open, diverse, and inclusive learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment.The University of Texas at El Paso is an Equal Opportunity/Affirmative Action employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, sexual orientation, or gender identity in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee's or prospective employee's right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972. Inquiries—including the filing of a Formal Complaint or reporting an incident—about the application of Title IX may be referred to the Title IX Coordinator, who can be reached by phone at (915) 747-8358, by email at mailto:titleix@utep.edu, or by mail at 500 W. University Ave., El Paso, TX, Kelly Hall, Room 312.For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at mailto:eoaa@utep.edu.To apply, visit https://apptrkr.com/6397919jeid-8ff8cb6bc71b424aa225b031c6935d6c