AR Clerical Assistant - Onsite Hendersonville, TN
About Us:
Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.
We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success.
JOB SUMMARY:
Provides administrative support to a company or organization, handling a variety of tasks to keep things running smoothlyESSENTIAL DUTIES AND RESPONSIBILITIES:
Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.
The AR Clerical Assistant will be responsible for handling a multiplicity of tasks to ensure that business and contractual needs are met by providing administrative support to management and fellow team members (Patient Communications Representatives) for the self-pay operations side of the client services department.
This individual must be computer proficient, have the ability to multitask/navigate between multiple computer systems including EHR software; must have a working knowledge of Microsoft Office products, specifically Microsoft Excel. They must also display the knowledge of basic medical terminology and demonstrate the understanding of HIPAA regulations, patient privacy and confidentiality rules.
Duties include but are not limited to:
Working assignments from various queues/databases
Managing patient correspondence requests - generate, print and mail statements, financial assistance applications and payment receipts
Operating office machines: i.e. laptop/computer, photocopiers/printers, scanners, fax machines and voicemail systems
Completing adjustments, moving credit balances, request refunds when applicable
Conducting Skip trace efforts – research/gathering information from online databases to locate individuals for demographic updates, deceased records, etc. for medical billing purposes.
The position is full time in office at our Hendersonville, TN location.
Office hours are 7am to 4pm CST Monday - Friday.
PHYSICAL DEMANDS:
Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines.
A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.