Associate - Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Our organization

American Express Global Commercial Services (GCS) is the leading payment card issuer for corporations and small businesses with products and services to help them run and grow their business. Within GCS, the GCS and Enterprise Solutions team leads product development on a portfolio of products including consumer and commercial banking, commercial card, marketing capabilities, partner integrations, and the virtual payments platform. The team also leads product design and research across GCS as well as business development initiatives to support our banking scale.
Power the Future of Banking at American Express in the Banking Center of Excellence (COE). American Express is committed to growing consumer and commercial deposits, and we’re not slowing down. As we scale our banking operations to new heights, we’re building the next generation of digital capabilities that meet the highest standards of compliance, automation, and innovation. That’s where you come in. We’re looking for a Digital Product Associate to join our Banking Center of Excellence Regulatory Technology (Reg Tech) team — a high-impact team shaping the future of how banking operates at scale.

About the Role

In this role, you will support the development, delivery, and ongoing management of Banking COE – Reg Tech's capabilities. You’ll also help automate fraud risk reporting, streamline reconciliation, and launch other game-changing capabilities that directly support the Bank’s continued growth. This is your chance to work at the intersection of product, data, technology, and risk management — where every capability you launch will strengthen our regulatory foundation and unlock new opportunities. To boot, you will work in a fun, collaborative team of other product developers dedicated to Banking.

How will you make an impact in this role?

Demonstrate a high degree of accountability for every capability that you manage and bring many cross-functional partners along with you in the development process. By ensuring that key capabilities are clearly documented, solutioned, tested, and deployed, you will directly strengthen the operating environment of American Express National Bank as it continues to grow.

Responsibilities

• Requirements & Documentation: Translate business, regulatory, and data requirements into clear functional documentation, including data flows, process maps, and reporting specifications. Maintain product and process documentation to support regulatory readiness, audits, and partner enablement.
  
• Data & Reporting Analysis: Analyze datasets, transaction flows, and reporting outputs using SQL to identify data quality issues, gaps, and dependencies. Support design and validation of scalable, compliant, and auditable reporting solutions.
  Product Delivery Support: Support execution of the Reg Tech product roadmap by tracking milestones, dependencies, risks, and delivery status across business and technology teams. Assist with testing coordination, issue tracking, and launch readiness activities.
  
• Cross-Functional Collaboration & Communication: Partner with Compliance, Risk, Engineering, Data, Operations, and Banking stakeholders to ensure alignment on requirements and delivery timelines. Communicate updates, requirements, and delivery status effectively to technical and non-technical audiences.

Minimum Qualifications

• Experience in digital banking, product management, product development, or data-driven roles, with strong technical acumen.
  
• Strong SQL skills, including writing queries, joins, aggregations, and data validation to support reporting, analytics, and regulatory use cases.
  
• Experience working with structured datasets and basic data transformation, familiarity with data flows and ingestion methods.
  
• Comfortable partnering with engineering, data, and business stakeholders to define requirements and support delivery.
  Clear written and verbal communication skills, including documenting requirements, creating data diagrams and explaining details to both technical and non-technical audiences .
  
• Proven self-starter who can independently drive work forward in a fast-paced environment.
  
• Strong problem solving skills with the ability to break down complex problems and translate them into scalable data driven solutions.

Preferred Qualifications

• Experience supporting U.S. banking regulatory, compliance, or RegTech initiatives, including financial or risk data reporting.
• 
  Prior experience in a product management or product development role, particularly in data-heavy or platform-oriented products.
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  Familiarity with Agile product development methodologies and cross-functional delivery models.
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  Bachelor’s degree in Computer Science, Data Engineering, Information Systems, Analytics, related technical field or equivalent practical experience.
  

Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.