Associate Director, Cell Therapy Digital Platform, Reporting & Analytics

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary

The Associate Director of CAR T Cell Therapy Digital Platforms (CTDP), Reporting & Analytics will gather requirements for the commercial CTDP and ensure an excellent customer experience in all markets. They will work closely with global and regional teams and other program partners like Patient Ops, CTO, and IT. The role involves managing projects related to reporting and analytics to support commercial teams globally and locally. This position reports to the Senior Director of CAR T Commercial Operations.

Roles and Responsibilities

Cell Therapy Digital Platform Support

• Commercial Portal Major Release Support: Oversee the development and distribution of training materials and change summaries for the US & Worldwide Markets (WWM). Manage the requirements review, user acceptance testing (UAT), and password management for the Demo Portal.
• Commercial Portal Development Support: Coordinate enhancement requests from affiliates and liaise with strategic leads and relevant POSI/GPS teams. Support requirements development to ensure customer needs are met and communicate progress with partners and affiliate teams.
• Internal Access Support: Manage the internal “magic calendar” access for BMS employees on both affiliate and global levels.

Operational Reporting & Analytics

• Library of Operations-Managed Reports: Manage a range of dashboards and reports, including CTSM & MSL operational dashboards, KPI, site analytics, and manufacturing reports, using Tableau.
• Market Specific Reporting: Oversee market-specific financial reports for Canada, Spain, Israel, and other regions as required.
• Ongoing Management & Evolution: Incorporate new and evolved data sets, monitor data errors, and ensure timely reporting and rectification.

Operational Digital Resources & Tools

• Market Launch Support: Facilitate trainings and handle user access setup, email alerts, and communication with local teams for operational dashboards during market launches. Manage IVR settings and approvals in collaboration with local teams.
• Commercial Operations & Digital Resources Management: Provide support for site footprint analysis, affiliate training, and access, while developing long-term solutions that integrate clinical data and USA real-time reporting.
• PowerBI Reporting: Manage portal user reports and email subscription reports including data updates and user access.

Skills / Knowledge Required

• Bachelors degree in Science, Engineering, Marketing or related field
• 4+ years’ experience in the bio-pharma industry working in global commercial or operational teams; prior experience in developing reports using standard reporting tools (Tableau, PowerBI, PowerApps, etc) desired.
• Strong organizational and multitasking skills: time management, working on critical paths, attention to detail, follow up, etc.
• Strong collaboration and stakeholder management skills; ability to effectively execute in a matrix organization
• Demonstrated ability to think analytically, observe trends and prioritize insights, and execute effectively in a fast-pace environment
• Ability to engage with cross-disciplinary teams across international teams
• Excellent verbal and written communication skills; clear and proactive when communicating with multiple stakeholders
• Language skills: Additional language skills beyond English (ie, German, French) desired

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

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