Associate Director, Operational Excellence and Enterprise Program Management

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Role Description

The Associate Director, Operational Excellence and Enterprise Program Management, will report to the Executive Director, Enterprise Operational Excellence. This position is supports Strategy Management Office colleagues with initiatives that deliver strategy realization. The role involves supporting leaders to define challenges and optimize future state enterprise business processes by leveraging operational excellence methodologies, including lean, six sigma, agile, and /or design thinking. The Associate Director will support the execution of improvement initiatives, including initial assessments, planning, and development of implementation plans. Additionally, the role requires providing subject matter expertise on operational excellence methodologies and data analysis.

Key Responsibilities

• Supports the execution of complex cross-functional enterprise improvement initiatives, including supporting initial assessments, planning, and development of implementation plans.
• Lead initiative workstreams by partnering closely with senior and SMO leaders to develop strong objectives, plans and providing team members guidance. Partners with SMO Leaders and colleagues.
• Provide subject matter expertise on operational excellence methodologies and how to effectively apply them to on-going strategy realization efforts and supports innovation installation.
• Utilize project management skills in work. Keep projects on track and utilize escalation plans and countermeasures when project timelines are at risk.
• Communicate regularly with team leaders, process owners, and other stakeholders about team progress toward goal achievement, critical factors, and obstacles.
• Collect and analyze project data, identify optimization opportunities, develop solutions, and support implementation of improvements.
• Support change management efforts to drive sustainability of process improvements on critical initiatives throughout the organization.
• analyze complex data sets to identify trends, patterns, and insights that inform strategic decision-making. Utilize advanced analytics techniques to drive business performance and operational efficiency.

Qualifications and Experience

• BA/BS or advanced degree in science or business.
• Minimum of 3 years of industry-related experience in pharma or life sciences, including operational excellence experience (e.g. business process improvements, optimization of ways of working, etc.)
• Minimum 7-10+ years of process improvement experience, including lean/six sigma expertise (Lean Six Sigma Black Belt preferred)
• Project Management Professional (PMP) preferred
• Proven track record of developing clear action plans, executing/implementing such plans and leading projects that have delivered value to the organization.
• Demonstrated ability to influence cross-functional stakeholders to drive organizational business outcomes.
• Demonstrated ability in navigating and thriving in complex matrix environments.
• Proficient in communication and presentation skills.
• Ability to drive change and lead teams through organizational transformation.
• Excellent problem solving and analytical abilities
• Preferred: strong proficiency in data analytics tools and technologies, such as SQL, Python, R, and data visualization tools (e.g., Tableau, Power BI).

#LI-Hybrid

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

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