Associate Director, Tagging & Taxonomy Enablement

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Summary:

The Associate Director, Tagging & Taxonomy Enablement is accountable for applying and maintaining Bristol Myers Squibb’s taxonomy and tagging frameworks across the Commercialization ecosystem. This role ensures metadata standards are consistently executed to enable personalization, automation, asset discovery, measurement, and velocity across content, sales, and technical workflows.

The Associate Director manages tagging operations, tagging tools, and quality monitoring for assets supporting all Therapeutic Areas. They collaborate closely with CRM/Marketing Automation, Omnichannel Engine, Content teams, and Business Insights & Technology to ensure taxonomy alignment with system metadata, identity management, and analytics outputs.

The role drives operational excellence and continuous improvements through monitoring, issue resolution, training, and scalable solutions including AI-assisted tagging.

Responsibilities:

Implement Taxonomy & Tagging Standards Across Systems

• Apply classification standards consistently for content, audience, campaign, channel domains.
• Manage tagging libraries, versioning, metadata documentation, and accessibility

Manage Tagging Operations & Accuracy

• Oversee tagging execution workflows, quality checks, remediation, and compliance tracking
• Provide day-to-day guidance and support to tagging users

Coordinate Cross-Functional Requirements & Alignment

• Engage Marketing, Sales, Medical, Market Access, and Business Insights and Technology teams to ensure taxonomy supports priority use cases
• Facilitate tagging councils, use-case intake, and alignment workshops

Support Taxonomy Governance & Change Implementation

• Participate in taxonomy governance forums and provide operational perspectives on proposed updates
• Translate approved taxonomy changes into actionable tagging and metadata updates across CRM, CMS, MA, analytics, and downstream systems
• Maintain change-control documentation, including version history, impact assessments, and migration plans
• Coordinate rollout of changes through training, communications, SOP updates, and system testing to ensure compliance and adoption
• Monitor post-implementation adherence and resolve issues related to taxonomy changes in production environments

Enable Personalization, Automation & Insight Generation

• Ensure tags feed into segmentation logic, orchestration rules, content activation, and reporting
• Help implement auto-tagging and AI metadata enrichment models

Monitor Performance & Drive Continuous Improvement

• Define and track key metrics (e.g., discoverability, reuse rate, tag quality)
• Identify process improvements and tooling enhancements

Support Vendor/Tooling Partnerships & Budget Discipline

• Manage vendor deliverables related to tagging services and tooling
• Track operational spend and ensure value realization

Key competencies desired:

Taxonomy & Metadata Execution Expertise

• Experience running tagging operations and enforcing metadata structures
• Strong attention to detail and reliability in controlled processes

Technical Fluency with Tagging Platforms

• Knowledge of metadata structures in CRM, CMS, automation, analytics, and MDM/CDP systems
• Familiarity with AI-assisted tagging tools and API-driven metadata flow

Cross-Functional Collaboration

• Able to operationalize standards across Marketing, Sales, Medical, Market Access, and Business Insights and Technology, and content creators
• Adept at leading working groups and facilitating alignment

Governance Leadership & Decision Enablement

• Skilled in establishing and facilitating governance forums, including agenda setting, documentation, and decision capture
• Ability to translate governance decisions into clear operational actions for tagging, tooling, and metadata updates

Compliance & Quality Focus

• Ensures tagging meets regulatory and quality standards required for the Pharmaceuticals industry
• Proactive approach to data accuracy and metadata governance

User Enablement & Support

• Skilled in training, documentation, troubleshooting, and onboarding
• Communicates value of tagging clearly to drive consistent adherence

Continuous Improvement & Value Mindset

• Uses metrics to identify bottlenecks and improve tagging efficiency and outcomes
• Supports automation to reduce manual effort and improve scale

Qualifications:

• Bachelor’s degree in Information Science, Computer Science, Data Management, Business, or a related field (advanced degree preferred)
• Minimum 5+ years of experience in life sciences, pharmaceutical, or healthcare industry, including taxonomy, metadata, data management, or commercial operations
• Expertise in designing and managing enterprise taxonomies, metadata frameworks, and tag libraries
• Hands-on experience with taxonomy/tagging platforms, DAM/CMP systems, Veeva Vault PromoMats, CRM/marketing automation, or CDP/MDM platforms
• Proven experience establishing governance models, change-control processes, and operating frameworks for taxonomy & tagging standards
• Technical proficiency with metadata, ontology, classification engines, auto-tagging and AI-assisted metadata enrichment solutions
• Strong communication, training, and stakeholder engagement capabilities to drive adoption of taxonomy and tagging best practices

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Compensation Overview:

Princeton - NJ - US: $178,500 - $216,300 


The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.

Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

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