Associate Systems Analyst
Do you want to work for a fast paced, production support environment where people make the difference? Do you thrive on providing exceptional client service? Join us as an Associate Systems Analyst where you will provide premier technical support for client facing Outside Sales force.
The Expertise We’re Looking For
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
The Value You Deliver
The Associate Systems Analyst will work directly with our internal customers, business partners, cross company technologists and analysts. In this role, we place a high value on serving our customers, who are client facing associates and in direct support of accomplishing our business objectives. In addition to technical expertise, we expect a high attention to detail, outstanding customer service, and the ability to build a rapport with the customer. Analysts are expected to be contributors to a positive workplace environment and demonstrate a strong commitment to teamwork and shared success. They are expected to own their professional development plan and acquire additional skills that ensure continued growth in and effective contribution to the organization.
Company Overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at accommodations@fmr.com(opens in a new tab) or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.
Do you want to work for a fast paced, production support environment where people make the difference? Do you thrive on providing exceptional client service? Join us as an Associate Systems Analyst where you will provide premier technical support for client facing Outside Sales force.
The Expertise We’re Looking For
- Associate degree, technical certification, or equivalent work experience is preferred
- 1+ Years’ experience in a Help Desk Support role is a plus
- Experience supporting Microsoft Windows 10 & Office O365
- Experience in Salesforce is a plus
- Outstanding customer service and interpersonal skills
- Excellent written and verbal communication skills
- Experience supporting remote workers in a corporate environment
- Salesforce experience is a plus
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
The Value You Deliver
The Associate Systems Analyst will work directly with our internal customers, business partners, cross company technologists and analysts. In this role, we place a high value on serving our customers, who are client facing associates and in direct support of accomplishing our business objectives. In addition to technical expertise, we expect a high attention to detail, outstanding customer service, and the ability to build a rapport with the customer. Analysts are expected to be contributors to a positive workplace environment and demonstrate a strong commitment to teamwork and shared success. They are expected to own their professional development plan and acquire additional skills that ensure continued growth in and effective contribution to the organization.
Company Overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at accommodations@fmr.com(opens in a new tab) or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.