The Role
The ATM (Application Traffic Management) Network Engineer will be responsible for the overall F5 & AVI Load Balancing design and providing secure connectivity solutions to the Fidelity enterprise allowing Business teams and customers to be more competitive, more productive, and more profitable in a global business environment. These responsibilities include designing new enterprise solutions, enabling new customer connectivity, securing the environment through tactical change management, as well as working in a cross-organizational fashion to consult and enable these services. This position will require a disciplined approach towards ITSM methodologies ensuring the delivery of information technology services to meet the needs of the business community.
-
Manage, support, and design F5 and load balancing solutions for critical applications running on-prem, at multiple CSPs, and hybrid environments.
-
Consult with business partners on best practices and options with the various technology platforms.
-
Troubleshoot complex issues related to the Application Traffic Management environment (F5 and AVI)
-
Shift -oriented operations support, in collaboration with network operations and network engineering teams.
-
Work closely with business partners and other Global Network Services team to ensure 24x7 availability.
-
Member of 3rd level engineering escalation on-call rotation.
-
Escalate issues as needed.
The Expertise and Skills You Bring
-
A minimum of 4-6 years’ engineering experience installing, configuring, and supporting load balancing technologies, preferably F5, HA Proxy, and/or VMWare/AVI.
-
Deep knowledge of Traffic Management platforms
-
Automation experience, eg. Ansible, Python (a plus, not required)
-
Extensive knowledge of TCP/IP, including application knowledge.
-
Network Engineering and Troubleshooting skills
-
Application Traffic Analysis
-
Routed/Routing Protocols: BGP, OSPF, MPLS, VRF, VPNs – a plus
-
Enterprise Security Policy knowledge and best practices
-
Agile methodologies and framework
-
Network certifications a plus but not required.
-
Works well independently and as part of a team; ability to lead a project.
-
Enjoys working directly with customers and solving their technical problems.
The Team
Global Network Services (GNS) is dedicated to the overall global network engineering and support for Fidelity Investments within Enterprise Infrastructure & Operations (EI&O). The Traffic Management Name Services (TMNS) team is a member of this GNS team, and our team is accountable for the Application Traffic Management and DNS related services for the enterprise. Our F5 and AVI load balancing solutions and Infoblox and BIND DNS infrastructure are critical Fidelity resources that enable revenue producing services for the firm.
Dynamic Working
Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.
Please see the below pay rate range for the work location of Boston, MA only:
$75.00-90.00 per hour.