Benefits Representative I

Benefits Representative IJob ID: 13957Location: El Paso, TXFull/Part Time: Full TimeRegular/Temporary: RegularAbout UTEPThe University of Texas at El Paso (UTEP) is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of public value and positively impact the health, culture, education, and economy of the community we serve.UTEP is America's leading Hispanic-serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande, 85% of our 25,000 students are Hispanic, and half are the first in their families to go to college. UTEP offers 170 bachelor's, master's and doctoral degree programs at the only open-access, top-tier research university in America.About UTEP HR and BenefitsThe Office of Human Resources' Benefits Division is committed to providing a comprehensive benefits program designed to attract and retain high-quality Faculty and Staff.In addition to being an integral part of employee compensation, UT El Paso benefits provide peace of mind for employees and their family members in almost every area of life.https://www.utep.edu/human-resources/services/benefits/Position InformationHiring Department: Human ResourcesPosting End Date: Open until filled. This posting may close once a sufficient number of qualified applications have been received.Hours: 40 hours per week, standard Monday- Friday 8:00am- 5:00pm. Flexibility is required on evenings and weekends.FLSA status: Exempt.Earliest Start Date: As soon as possible.Salary: $42,000.00 Annually.Required Application Materials:• Resume• Cover Letter• List of three referencesThe primary accountabilities are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed. Specific tasks or responsibilities will be documented in the incumbents' performance objectives as outlined by the incumbents' immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. A valid driver's license issued by the State where the applicant resides and insurability as defined in UTS 157 may be required to perform the position's essential functions.Purpose of PositionUnder limited supervision, performs Human Resources related duties at the professional level and carries out responsibilities in Benefits Administration.Essential FunctionsThe Human Resources Rep I is responsible for the administration and delivery of employee benefit programs including health, dental, life, disability, and retirement plans. This role ensures employees receive accurate information, support, and guidance regarding their benefits throughout the entire employee lifecycle from onboarding to offboarding. The position requires a high level of professionalism, attention to detail, and commitment to customer service.Assist in preparing and distributing benefits materials to employees.Provide general information and guidance on benefit and retirement offerings to support employee understanding.Support the coordination of New Employee Orientation, including the delivery of basic benefits information.Respond to routine employee inquiries regarding benefits, retirement plans, and life event changes, and refer complex matters to senior staff.Assist with the annual enrollment process, communication and input benefit changes.Maintain benefits-related documents, forms, and communication templates; assist with website updates.Support the offboarding and clearance process by preparing applicable benefits and retirement plan information.Schedule and assist with retirement preparation meetings and distribute retiree benefit materials.Facilitate benefit-related trainings on topics including health benefits and retirement planning.Attend departmental meetings, trainings, and campus-wide HR events as needed.Handle inquiries from federal and state agencies related to benefits and retirement matters.Stay current on legal and regulatory changes through UT System updates and other official sources.Comply with all State and University policies and procedures.Perform other related duties as assigned.Required Skills:Proven proficiency with Microsoft Office Suite and HRIS systems such as PeopleSoft; ability to learn and adapt to institutional software platforms.Knowledge of employee benefits and retirement plan administration and applicable laws (e.g. COBRA, HIPAA).Exceptional customer service and interpersonal communication skills.Detail-oriented with strong organizational and problem-solving skills.Demonstrated ability to handle sensitive and confidential information with discretion.Supervisory Responsibilities: No supervisory responsibilities.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.Required Qualifications:Education: Bachelor's degree from four-year college. Equivalent combination of relevant education and experience may be substituted as appropriate.andExperience: Three years' experience related to the statement of duties and responsibilities; or equivalent combination of education and experience.Preferred Qualifications:Previous experience with PeopleSoftBilingual (English/Spanish)Additional InformationThe physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee must frequently stand and walk. The employee must regularly sit; use hands to feel; reach with hands and arms; and talk or hear. The employee must lift and move up to 10 pounds.The noise level for this work environment is usually moderate.In keeping with its access, excellence and impact mission, The University of Texas at El Paso is committed to an open, diverse, and inclusive learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment.The University of Texas at El Paso is an Equal Opportunity/Affirmative Action employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, sexual orientation, or gender identity in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee's or prospective employee's right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972. Inquiries—including the filing of a Formal Complaint or reporting an incident—about the application of Title IX may be referred to the Title IX Coordinator, who can be reached by phone at (915) 747-8358, by email at mailto:titleix@utep.edu, or by mail at 500 W. University Ave., El Paso, TX, Kelly Hall, Room 312.For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at mailto:eoaa@utep.edu.To apply, visit https://apptrkr.com/6500442jeid-6bd0324e28935b4a917de9910589a280