Bilingual Medical Receptionist/Scheduler (Full-Time)

We are currently seeking a Full-Time Bilingual (English/Spanish) Medical Receptionist/Scheduler to join our fast-paced Family Medicine Department. The ideal candidate will be professional, dependable, proactive and able to provide exceptional customer service while handling multiple responsibilities in a busy medical office.

Essential Job Functions:

• Answer incoming calls and schedule patient appointments
• Greet and register patients upon arrival
• Collect payments and co-pays
• Communicate with patients via fax and text
• Collaborate with the team while managing individual responsibilities
• Deliver courteous, friendly, and professional service to all patients and visitors
• Remain calm and efficient under pressure in a high-volume environment

Qualifications:

• High school diploma or equivalent
• Minimum of 1 year of customer service experience in a healthcare setting
• Excellent communication skills (written and verbal)
• Friendly, positive demeanor with strong interpersonal skills
• Professional phone voice and telephone etiquette
• Bilingual in English and Spanish required

We are looking for someone who thrives in a team setting, takes initiative, and has a passion for helping others. If that sounds like you, we’d love to hear from you!

Hours for this Full-Time position are: Monday 7:45 am to 6:30 pm, Tuesday & Wednesday 9 am to 6:30 pm & Friday 7:45 am to 5 pm. Total weekly hours are 35