Brokerage Operations Representative
Full Time
Brokerage Operations Representative
Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Brokerage Operations Representative to work in Jersey City, NJ. The hours of operation for this role is 8:30 AM ET - 5:30 PM ET.
The hourly pay rate range for this position is $25.00 per hour.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
How Your Work Impacts the Organization
The OSG Treasury provides cash management and banking products, operations, and advisory services in support of the various lines of business within Fidelity Institutional (FI). FI provides products, solutions and services to banks, broker/dealers, registered investment advisors, family offices and other financial intermediaries to meet their brokerage, operations, risk, and technology needs.
The Expertise We’re Looking For
- Bachelor’s degree or equivalent work experience
- Treasury/Banking operations and customer service experience
As a Brokerage Operations Representative you will work in Fidelity’s Operations and Services Group (OSG), within the Treasury Department, the Banking Services division which supports timely and accurate Money Movement-related transaction processing while adhering to policy, procedures, and regulatory guidelines.
The Skills You Bring
- Working knowledge of industry recognized reconciliation applications
- Strong written, verbal, and interpersonal communication skills
- Ability to work independently and in a team setting
- Strong time management skills
- Proficient with Microsoft Office applications
- Ability to work overtime, if needed
- Review and resolves incoming Bill Payment inquires and claims in a timely manner
- Provide back-office support including check writing and ACH direct deposit exception processing
- Print and reconcile Check Disbursements for mailing
- Produce and distribute accurate monthly metrics for Banking Service department
- Build and manage relationships with internal and external business partners
- Deliver best in class customer service to our external clients
Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.