Business Analyst
Marketing / Communications / PR
Full Time
Job Description
As a Sr. Business Analyst you will join a team of passionate Health & Welfare professionals committed to crafting business requirements that are crucial to our ability to serve as a directed record keeper for our plan sponsors. You will serve as a requirements expert and are responsible for providing business analysis support for client advised projects to ensure that the systems are functioning according to the detailed business requirements. Your interactions with the team will model Fidelity leadership principles to sustain an innovative culture and build a positive environment for your team.
The Expertise We’re Looking For
Fidelity’s healthcare administrative services are backed by the service, trust, and experience that have helped Fidelity become America's Retirement Leader. With over 20 years of experience in Health & Welfare administration, we are applying our experience to bring health and wealth together to drive better outcomes for our clients. In this role, you will be uniquely positioned to deliver the service to achieve those goals.
The hourly pay rate range for this position is $50.00 - $55.00 per hour.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
Company Overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in crafting and cultivating a work environment that attracts the best talent and reflects our dedication to our associates. For information about working at Fidelity, visit FidelityCareers.com
Fidelity Investments is an equal opportunity employer.
As a Sr. Business Analyst you will join a team of passionate Health & Welfare professionals committed to crafting business requirements that are crucial to our ability to serve as a directed record keeper for our plan sponsors. You will serve as a requirements expert and are responsible for providing business analysis support for client advised projects to ensure that the systems are functioning according to the detailed business requirements. Your interactions with the team will model Fidelity leadership principles to sustain an innovative culture and build a positive environment for your team.
The Expertise We’re Looking For
- Bachelor’s degree or equivalent years of industry experience
- 5-7 years of Business Analysis experience required
- At least 5 years of direct experience within Health & Welfare Annual Enrollment
- 5-7 years of benefits administration, outsourcing administration (H&W) or similar experience
- Customer obsessed; demonstrates the ability to balance customer service and sound business judgment
- Strong organizational, time management, facilitation, and prioritization skills
- The ability to critically analyze complex business requirements/product issues
- Proven understanding of Fidelity’s end-to-end business process life cycle, data process flows, and plan level provisions is desired
- In-depth understanding of core product mechanics, record keeping systems and regulatory environment
- Strong critical thinking skills
- Strong technical skills and an ability to apply them in an analytical process
- Demonstrates strong communication skills (written and verbal)
- Ability to develop, follow, and execute documented procedures
- Experience in Agile preferred, but not required
- Advanced skills in Microsoft Office applications
- Partner with the Client Delivery Portfolio Manager and Healthcare Program Managers to understand the goals and the work for each milestone
- Define and analyze complex client requirement changes for Annual Enrollment and Ongoing Projects
- Perform complex data analysis and reporting for effective client decisions
- Proactively identify problems with business requirements and recommend modifications to the functional solution which may impact the system design
- Defines test scenarios for Systems Acceptance Testing and support Business Acceptance testing activities through test case set-up, data mining, data mocking, and test execution
- Participate in validation and/or testing efforts to ensure results meet the client and/or product offering requirements
- Collaborates on the development, execution, and transition of interim needs
- Performs root cause analysis when issues arise before and after code migrations
- Performs data/client validations and remediations for Annual Enrollment and Ongoing Projects
- Crafts training and reference materials for participant services
- Participates in Procedure Improvement Initiatives
- Assist with training, mentoring, and coaching new associates
- Performs Quality Assurance Validation checks on Annual Enrollment and Ongoing Project work
Fidelity’s healthcare administrative services are backed by the service, trust, and experience that have helped Fidelity become America's Retirement Leader. With over 20 years of experience in Health & Welfare administration, we are applying our experience to bring health and wealth together to drive better outcomes for our clients. In this role, you will be uniquely positioned to deliver the service to achieve those goals.
The hourly pay rate range for this position is $50.00 - $55.00 per hour.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
Company Overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in crafting and cultivating a work environment that attracts the best talent and reflects our dedication to our associates. For information about working at Fidelity, visit FidelityCareers.com
Fidelity Investments is an equal opportunity employer.