Business Analyst, Financial Aid Compliance OGAC

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

• One LSC
• Student Focused
• Own It
• Foster Belonging
• Cultivate Community
• Choose Learning

The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

Lone Star College has been recognized in multiple categories.

Lone Star College-System Office, University Park

Lone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education.

LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.

Lone Star College-System Office employees are based at one of two System Office locations; The Woodlands and University Park. Both are the site for multiple administrative departments and system-wide training programs.

Location address is 20515 SH 249 (SH 249 and Louetta Road) Houston, Texas 77070-2607.

PURPOSE AND SCOPE:

The Business Analyst, Financial Aid Compliance, Office of Governance, Accountability and Compliance (OGAC) designs, delivers, and maintains operational systems and application process solutions. The position prepares functional specifications for developers, and collaborates in the planning, design, development, testing, deployment and training of new or redesigned applications. Interfaces with other departments such as the Office of Technology Services (OTS), Analytics and Institutional Reporting (AIR) the Office of Financial Aid, and third-party vendors for the purpose of technical requirements validation, issue resolution, and coordination of project activities. Identifies complex, multi-faced problems and takes immediate action to address them.

ESSENTIAL JOB FUNCTIONS:

• Writes and runs PeopleSoft queries as needed to support process management
• Performs information needs analyses and identifies, requests, and validates relevant data from internal and external stakeholders (NSLDS, NSC, THECB, LSC-AIR, LSC-Student Financials, LSC-FA Operations, LSC-OTS)
• Supports compliance with federal, state, and local regulations, rules, and policies through financial aid operations process audits, system reviews, and student data verification
• Conducts data analysis of financial aid operations and student records
• Actively maintains up-to-date knowledge of financial aid compliance rules, trends, and issues related to financial aid processing and student records
• Supports existing and new systems and platforms by evaluating data integrity, system functionality, and reporting capabilities
• Troubleshoots data and system issues, performs root cause analysis, conducts testing, and collaborates with stakeholders to implement validated solutions
• Designs, executes, and documents system and platform test plans to ensure accurate, reliable, and auditable data and reports
• Designs, build, optimize and maintain conceptual, logical and physical data models and flow charts
• Develop database solutions by designing proposed system; defining database physical structure and functional capabilities, security, back-up, and recovery specifications
• Identifies business system solution requirements by meeting with decision makers, system owners, and end users. Analyzes operation work processes. Evaluates options for developing and integrating new solutions and identifies ways to improve data quality and integrity in order to improve processes and procedures for more streamlined efficiencies and compliance
• Creates, reports, and filters information to make it user friendly using query tools and other analytical tools
• Documents requirements for internal and external interfaces, reports, workflows, job aids and security access that support applicable business processes and LSCS stakeholders
• Analyses data requests and creates reports, dashboards, and summaries to meet operational processes and document compliance in accordance with applicable laws, regulations, and policies
• Responsible for other reasonable, related duties as assigned

KNOWLEDGE, SKILLS & ABILITIES:

• Proven ability to write queries and manage data through a variety of tools
• Understanding of financial aid processes and PeopleSoft Financial Aid Modules
• Ability to manage expectations, timelines, and deliverables
• Ability to handle sensitive information in a professional and confidential manner
• Knowledge of business processes and their interrelationships
• Working knowledge of software products and of enterprise systems and change control processes
• Attention to detail and accuracy
• Ability to be flexible and adjust to changing needs
• Ability to analyze, troubleshoot, and solve problems
• Ability to work well with others
• Excellent customer service skills
• Excellent written and verbal English communication skills
• Ability to actively seek assistance in gathering resources, soliciting input, and using a variety of methods to reach a solution
• Ability to manage and prioritize projects

PHYSICAL ABILITIES:

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

WORK SCHEDULE AND CONDITIONS:

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards

REQUIRED QUALIFICATIONS:

• Bachelor's degree and at least 3 years of related experience, or an equivalent combination of education and experience
• Experience working with financial aid systems and operations
• Experience using enterprise application systems (e.g. PeopleSoft)
• Experience documenting business requirements and process design
• Experience with tools for data analysis, databases, SQL, and visualization software

Hiring salary range is: $63,014 - $72,466

Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:

• Length of time (specific months and years) of employment
• If the position was full time or part time
• If the position was paid or unpaid
• Level of degree completed including date earned.
• Unofficial transcript for highest earned degree

Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

Go to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.

If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts.

You must limit your file name for any attachment to 40 characters or less.

ALL APPLICANTS MUST APPLY ONLINE ONLY

We will not accept application material received via fax, email, mail, or hand delivered.

Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).

If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at www.dhs.gov/E-Verify.

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.