Business Analyst II or III (Customer Systems)
Job Details
This job is being posted at multiple levels.
Job Definition
Join Snohomish County PUD and be part of a dynamic, high performing team focused on advancing Meter to Cash and Finance operations through modern SAP solutions. In this role, you will support SAP-driven business processes within Customer and Energy Services, owning the end-to-end lifecycle of system and business operations—from requirements gathering and process design to testing, implementation, and ongoing support. You will work closely with end users, department leadership, peers, and IT partners to troubleshoot issues, streamline operations, and deliver scalable, data-driven solutions. This is an opportunity for a curious, technically capable Business Analyst (level II or III) to play a meaningful role in enhancing system performance, strengthening data integrity and security, and driving continuous improvement across customer and finance platforms.
Business Analyst II professionals work independently on larger projects, lead small teams, and provide mentorship to junior analysts. They are responsible for high-level data analysis, process improvement, and supporting enterprise-wide business information systems. They document work procedures and business requirements and perform research. They are a liaison between business system users and Information Technology support. This includes independently gathering requirements, testing, reporting, and complex system problem solving and configuration. They develop and perform training, participate in customer implementations/change management, and provide post-implementation support.
Business Analyst III professionals are senior-level analysts who lead, complex projects and initiatives. They provide strategic insights, influence decision-making at higher levels, and mentor level I and level II analysts. They are responsible for high-level data analysis, process improvement, and supporting enterprise-wide business information systems. They document work procedures and business requirements and perform research. They are a liaison between business system users and Information Technology support. This includes independently gathering requirements, testing, reporting, and complex system problem solving and configuration. They develop and perform training, participate in customer implementations/change management, and provide post-implementation support.
Experience/Education
Minimum Education and Experience
Business Analyst II ($104,918 - $131,148 annually)
- Bachelor's Degree in Business Administration, Computer Science, Information Technology, or related field, AND
- Two (2) years of experience as a Business Analyst or similar role analyzing business system processes;
OR
- Four (4) years of experience working in a related business function, AND;
- Two (2) years of experience as a Business Analyst or similar role analyzing business system processes;
OR
- Six (6) years of experience as a Business Analyst or similar role analyzing business system processes.
Business Analyst III ($131,609 - $164,512 annually)
- Bachelor's Degree in Business Administration, Computer Science, Information Technology, or related field, AND
- Four (4) years of experience as a Business Analyst or similar role analyzing business system processes;
OR
- Four (4) years of experience working in a related business function, AND;
- Four (4) years of experience as a Business Analyst or similar role analyzing business system processes;
OR
- Eight (8) years of experience as a Business Analyst or similar role analyzing business system processes.
Minimum Required License(s) and/or Certification(s):
- Valid Washington State Driver's License may be required with a good driving record.
You can find the full job description for this position, including accountabilities, required skills and abilities, and physical and mental demands and working conditions, on the following pages: Business Analyst II, Business Analyst III.
Benefits
In addition to a competitive compensation program, Snohomish County PUD #1 offers a comprehensive benefits package. Employees and eligible dependents may enroll in medical, dental, vison, core term life insurance, long-term disability, accidental death and dismemberment, voluntary term life, flexible spending accounts, health savings account and retirement benefits (including PERS pension, 401(k), and a 457 plan). The Snohomish County PUD also provides an employee assistance program, tuition reimbursement, short-term disability, paid time off benefits starting at 20 days a year, plus 5 days of extended sick leave and 11 paid holidays. For more information on our benefits package please visit www.snopud.com/benefitoverview
Snohomish County PUD #1 is an Equal Opportunity Employer of Minorities, Women, Disabled and Veterans.
Our Values
We hold ourselves and every member of Team PUD to high standards.
Every day we SAFEGUARD what matters, putting employee and community safety first.
We have INTEGRITY. We are a TEAM.
We SERVE with pride, RISE to challenges.
We choose to INCLUDE all, SEEK growth, and be BOLD.
Nearest Major Market: Seattle
Nearest Secondary Market: Everett
Job Segment: Business Analyst, Computer Science, Systems Analyst, ERP, SAP, Technology
Salary range
- $104,918 - $164,512 per year