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Chief Operating Officer

Chief Operating Officer

locationUnited States
PublishedPublished: 11/8/2025
Leadership / Executive Board
Full Time
$300,000 - $400,000 per year
The Chief Operating Officer (COO) is part of the Executive team and reports to the Chief Executive Officer. The COO is responsible for overseeing day-to-day operations of the Center for Internet Security. Partnering with the President and CEO, the COO provides direction and guidance to CIS operating organizations and support functions. In addition, the COO monitors performance across CIS to ensure consistency with established goals and performance targets. The COO is also the focal point for ensuring inter-organization coordination and cooperation to achieve CIS objectives and to ensure the success of major initiatives undertaken by CIS.

As a member of CIS’s executive leadership team, the COO participates in and contributes to the overall enterprise business model, operating model, and business strategy development. The COO brings current knowledge as well as future vision for leveraging information and technology in business model design, business capability performance re-engineering, and product and service development and support.

Although headquarters are in Albany, NY, this individual is expected to work remotely. Anticipated travel to the headquarters is 15% or less.

The base salary range for this position is $300,000 - $400,000 in addition to a 40% incentive bonus. The actual salary offered will be determined based on multiple factors including internal equity, location, and the individual’s job-related knowledge, skills, and experience.

What You'll Do:

  • Serve as an advisor to the President and Chief Executive Officer (CEO) regarding operational performance and overall corporate strategy
  • Provide guidance and coordination of key strategic business initiatives, annual operating plan, and budget
  • Provide leadership, including consultation, coaching and mentorship to CIS senior leaders, during work plan development, budgeting and allocation, monitoring of progress and evaluation of outcomes
  • Facilitate the establishment and oversight of cross-functional and cross-business unit teams
  • Develop, recommend, implement, and evaluate operational policies and oversee implementation of CIS policies and procedures
  • Support development of new programs based on strategic objectives
  • Identify and work to alleviate obstacles to ensure operational efficiency
  • Create effective measurement tools and performance metrics to gauge the efficiency and effectiveness of internal and external processes
  • Assist with internal communications among CIS leaders/teams regarding major activities and action items
  • Attend and participate in meetings regarding key activities and keep the CEO and the CIS Board informed of progress and/or issues
  • Leads communications and initiatives across teams to promote organization-wide opportunities for innovation
  • Oversee the launch, implementation, and monitoring of multiple projects across teams and departments; provides timely feedback and recognition regarding timelines and quality of deliverables
  • Integration and organization of operational systems, programs and plans to support achievement of strategic objectives, including implementing and operationalizing new business plans, policies, and programs
  • Drive company results from both an operational and financial perspective, working closely with the CFO, CEO, and other key executive team members
  • Oversee the promotion and broad delivery of innovation across the organization; ensure new approaches, initiatives, and/or knowledge is communicated in a timely manner and with common messaging
  • Align the strategic priorities of the organization to team/department goals; provide opportunities for vertical and horizontal communication to allow for progress reporting on deliverables and recommend course change adjustments, as needed
  • Establish strategic partnerships and relationships with government and business organizations that further the accomplishment of CIS’s mission
  • Lead efforts to ensure a strong and healthy internal culture by being an agile, strategic, creative, and innovative leader
  • Other tasks and responsibilities as assigned

What You'll Need:

  • Bachelor’s degree in Computer Science, Information Technology, Business, or related field
  • 15+ years of progressive leadership and management experience
  • Business-minded, technically astute executive with proven success driving strategic planning, operational excellence, and innovation within technology or cybersecurity-focused organizations
  • Demonstrated experience at the executive level overseeing multi-functional operations in a complex, mission-driven, or technology-focused organization
  • Proven ability to scale and optimize operations in organizations with commercial product portfolios and/or service delivery functions
  • Experienced in shaping and reinforcing a mission-driven culture that emphasizes integrity, collaboration, and continuous improvement
  • Demonstrated ability to manage and strengthen partnerships across government, nonprofit, and private-sector organizations
  • Experience developing and implementing key performance indicators (KPIs) and operational metrics to measure progress against strategic goals
  • Strong financial acumen to manage budgets, forecasts and make sound financial decisions
  • Must be authorized to work in the United States

PREFERRED QUALIFICATIONS:

  • Master’s Degree
  • Professionalexperienceinthefieldofcybersecurityorrelatedtechnicalindustry​

At CIS, we are committed to providing an inclusive environment in which the diverse backgrounds, experiences, and views of our employees, members, and customers are valued and respected. It is through this commitment that we are able to work together towards our common mission: to make the connected world a safer place.

Compensation Range:

USD$300,000.00 - $400,000.00

Salary range

  • $300,000 - $400,000 per year