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Cloud Engineer

Cloud Engineer

locationDurham, NC 27705, USA
remoteHybrid
PublishedPublished: 3/28/2026
IT / Computer Engineering
Full Time
Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments.
As an experienced Systems Engineer who has worked on vendor products in AWS cloud environment, in this role you’ll get the opportunity to develop your skills and collaborate with engineers across Fidelity in a fun and dynamic environment. In support of Fidelity’s Corporate Technology Group, you will work closely with engineering teams on integration applications and vendor products (e.g. Jira and Confluence), and with Business teams to coordinate incident response. You will also work with enterprise infrastructure teams to maintain and support production cloud infrastructure.
The Expertise You Have
  • Managing AWS hosted applications with focus on AWS services such as EC2, Systems Manager, S3, CloudWatch, etc., with experience of containerization and Kubernetes a plus.
  • Creating and maintaining Jenkins Core pipelines.
  • The ability to configure, monitor, and act upon Data Dog observables.
  • Ability to source and interpret logging data from various sources, e.g. Vendor logs, for debugging and issue resolution.
  • Automation skills (PowerShell, Python) and understanding of automation and process improvement.
  • Basic understanding a database querying language.
  • Basic knowledge of networking and infrastructure.
  • Experience with vendor products, managing cloud infrastructure, and SaaS product.
The Purpose of Your Role
  • Supporting, maintaining, and upgrading environments and vendor platform.
  • Triaging issues, fix, building knowledge base articles and collaborating with production support desk.
  • Engaging with multiple business partners and external vendors.
  • Navigating a large and complex organization, and engaging with multiple diverse teams in order to achieve objectives.
  • Change and Incident Management processes and tools.
The Value You Deliver
  • Use structured, disciplined, and data-oriented process to identify root cause and solve problems across platforms.
  • Ability to work with a variety of individuals and groups in a constructive and collaborative manner.
  • Effectively communicate progress to senior team.
  • Commitment to quality and high standards.
  • Strong organization skills and attention to detail.
  • Domain Expertise – develop deep knowledge of platforms, environments, and standard processes.
Company Overview
Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at HR@ ftsjobs.com if you would like to request an accommodation.