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Cloud Production Support Engineer

Cloud Production Support Engineer

locationMerrimack, NH, USA
remoteHybrid
PublishedPublished: 3/2/2026
Full Time

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Cloud Production Support Engineer to work in Merrimack, NH!

The Role

Fidelity Investments is seeking a Cloud Engineer to join our Production Support organization, dedicated to delivering exceptional system stability, performance, and resilience across our cloud?based archival platforms. In this role, you will help drive the evolution of our observability capabilities, enhance real?time visibility into application performance, and automate response mechanisms to reduce operational risk and improve recovery time.

The Expertise and Skills You Bring

  • AWS (EC2, VPC, S3, IAM, Lambda, CloudFormation)Good CICS System knowledge would be valuable.
  • Terraform
  • Linux
  • Networking, Firewalls, Load balancers
  • Containers & Orchestration – Docker, Kukernetes
  • Programming – Java, Python, bash, powershell
  • CI/CD and dev ops tools
  • Monitoring, Logging and Observability
  • Database and Storage knowledge
  • Ability to problem solve, create documentation and collaborate to multiple teams.
  • Trouble shoot under pressure
  • Gen AI knowledge a plus
  • Motivation to learn basic mainframe navigation

The Team

The applications supported by this team provide WORM?compliant (Write Once Read Many) archive solutions, a critical capability that ensures the integrity, immutability, and regulatory compliance of Fidelity’s long?term data retention needs.

Please see the below pay rate range for the work location of Merrimack, NH only: $80.00-105.00 per hour.

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.