Cntr for Support & Intervention Director

Job Title
Cntr for Support & Intervention Director

Requisition Number
RE53011

Working Title

Department Name
1B440:Center for Support and Intervention

Work Location
Lexington, KY

Grade Level
48

Salary Range
$62,941-103,834/year

Type of Position
Staff

Position Time Status
Full-Time

Required Education

MA

Click here for more information about equivalencies:
https://hr.uky.edu/employment/working-uk/equivalencies

Required Related Experience

6 yrs

Required License/Registration/Certification

None.

Physical Requirements

Must be able to sit with regular breaks and perform repetitive motion tasks, no lifting over 25 lbs. Occasionally work with combative/violent people. Occasional job-related travel.

Shift

Monday – Friday; 8:00 a.m.-5:00p.m.; and possible occasional evening or weekend work.

Job Summary

The Director of the Center for Support and Intervention (CSI) is a part of the broader Dean of Students structure. Within the Office for Student Success, the Dean of Students area strives to work in partnership with students and staff to create supportive environments that empower exploration and learning while leading lives of meaning and purpose. Reporting to Dean of Students, the CSI Director serves as a member of the Dean of Students leadership team. This position leads a dynamic team, orchestrating their efforts to provide unparalleled guidance, mentorship, and support to our students through non-clinical case management. The CSI Director’s strategic mindset will be a driving force in defining and achieving goals that align with university priorities, steering impactful student success initiatives. Harnessing the power of data-driven insights, the CSI Director will make informed decisions that elevate programs, while actively participating in university-wide committees and initiatives focused on enhancing student success. The CSI Director will manage the CSI budget responsibly and lead process changes, optimizing communication, partnerships, and technology/database operations. The Director will be the architect of policies and procedures that uphold the integrity of office operations and support updates aligned with our university’s evolving needs. During high-stakes moments, the CSI Director will be called upon to address crises and high-level incidents impacting our students. The Director will guide the CSI team’s response to complex concerns and crisis situations, ensuring the well-being and support of our community. As a beacon of knowledge and leadership, they will actively contribute to the Community of Concern, providing administrative support for designated follow-up and influencing university-wide improvements in crisis response/behavioral intervention strategies. The CSI Director will support a team of professional staff by nurturing a positive culture, embracing professionalism, and fostering a positive work-life balance. By championing critical process improvement initiatives, the director will continuously elevate office practices to mirror best industry standards and the office’s mission, vision, and values. The CSI Director will guide the implementation of knowledge-sharing activities, actively seeking team feedback and building a dynamic team environment that thrives on learning and growth. Major job responsibilities are supervision and staff development, strategic planning and assessment, operations management, crisis management and response, and professional development/organization improvement. Additional responsibilities will include but not be limited to: Collaborating with key campus partners to optimize support services for students. A commitment to a student-centered approach and non-clinical case management philosophy, guiding the team to provide holistic assistance. The establishment of clear standards and expectations for our professional staff, cultivating a culture of excellence that extends its influence to a national level. Community requests for support into your broader strategy, fostering an atmosphere of collaboration and support across campus. A dedication to your own growth and development, continuously seeking training and opportunities to enhance your knowledge, skills, and leadership abilities.

Student Success will, from the time of early college outreach to graduation and beyond, support students in living a life of meaning and purpose. From a student-centered framework, our practice will be grounded in peer-reviewed literature, national best practices, and data-informed decision making. Collaborating with the campus and community, Student Success will work through a holistic lens to support a community of learners in achieving success.

Skills / Knowledge / Abilities

The ideal candidate will have expert knowledge of case management, experience leading a case management program, in-depth knowledge of issues or difficulties facing student populations with lower retention rates; knowledge of college student mental health and campus and community resources; experience responding to individuals with complex support needs and facing barriers to services; ability to respond compassionately to a variety of student needs and concerns; experience supporting a team responding to crisis or higher level concerns; excellent interpersonal, decision making and verbal and written communication skills; strong attention to detail and planning and organizational skills; ability to demonstrate independent judgement regarding student issues. We are seeking a collaborative team player with high emotional intelligence. Experience with MS Windows, MS Office (Word, PowerPoint) and database management skills.

Does this position have supervisory responsibilities?
Yes

Preferred Education/Experience

Prefer a Masters level degree or higher in Social Work, Higher Education, Student Affairs or related human services field, and 6 years of experience in related field.

Deadline to Apply
02/08/2026

Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.