Coordinator I, Human Resources Support Services

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

• One LSC
• Student Focused
• Own It
• Foster Belonging
• Cultivate Community
• Choose Learning

The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

Lone Star College has been recognized in multiple categories.

Lone Star College-CyFair

Lone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education.

LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.

Located in suburban northwest Houston in the heart of the CyFair Community, the college provides a full range of offerings including unique programs in fire science technology, logistics management and sonography. Since opening our award winning campus in 2003, the college has experienced record growth and supports an exciting learning environment that brings together state-of-the-art technology and active, collaborative learning.

Location address is 9191 Barker Cypress Road, Cypress, TX 77433.

PURPOSE AND SCOPE:

The Coordinator I, Human Resources Support Services will support the accuracy, consistency, and compliance of Local Human Resources (Local HR) operations across assigned campuses. The Coordinator will be responsible for overseeing the Form I-9 process, maintaining and updating Local HR standard operating procedures, and leading internal Local HR process audits. The Coordinator will provide operational HR support and extended backup coverage to multiple Local HR offices, promoting standardized practices while supporting day-to-day Local HR support and service.

ESSENTIAL JOB FUNCTIONS:

• Maintains, updates, and documents all Local HR Standard Operating Procedures (SOPs) and internal business processes
• Oversees and supports the Local HR Form I-9 process to ensure accuracy, completeness, and compliance with federal regulations
• Leads and coordinates routine internal Local HR audits to assess compliance, accuracy, and consistency of Local HR processes and report any updates or findings to the Project Lead and/or Local HR Leader
• Provides HR operational support to multiple Local HR offices within assigned campuses
• Serves as an extended backup resource during Local HR staff absences, peak workload periods, or vacancies
• Assists with Local HR transactions and processes as assigned, ensuring accuracy and timeliness
• Promotes consistency of Local HR practices across campuses
• Serves as a resource to Local HR teams by answering process-related questions and providing clarification on procedures
• Assists with compiling reports, dashboards, or summaries related to Local HR quality and compliance
• Identifies and frames human resources concerns, solve problems, and create action plans in collaboration with appropriate resources; Serves as back-up to Local HR Leader when needed for matters authorized to handle
• Serves as a partner for hiring managers and employees by providing information and training on human resources policies and practices; Researches problems and recommend solutions
• Interprets policies and procedures and assists employees with issues involving routine problems. Provides advice and counsel on first-line employee relations issues; escalates complex issues to appropriate resources; assists employees with human resources policies and practices. If needed, escalates issues to the Local HR Leader.
• Acts as liaison between employees and Benefits, Payroll, Compensation departments, and State Agencies (ERS/ TRS)
• Responsible for other reasonable, related duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES:

• Excellent customer service skills
• Excellent, college-level communication skills, both verbally and in writing
• Ability to read and interpret policy and procedure manuals
• Demonstrated ability to maintain effective working relationships
• Detail-oriented
• Demonstrated ability to coordinate multiple projects and adhere to timelines
• Ability to build and maintain relationships of trust with hiring managers and employees
• Demonstrated ability to exercise independent judgment and take responsibility for own actions
• Demonstrated ability to work independently and as part of a team
• Demonstrated ability to maintain confidential information and withhold judgment

PHYSICAL ABILITIES:

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

WORK SCHEDULE AND CONDITIONS:

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards

REQUIRED QUALIFICATIONS:

• Associate degree or higher and at least 1 year of experience, or an equivalent combination of education and experience

PREFERRED QUALIFICATIONS:

• Bachelor's Degree
• Experience using PeopleSoft
• Experience in higher education human resources
• Associate Professional in Human Resources (aPHR), SHRM Certified Professional (SHRM-CP), or higher

Hiring salary range is $38,761 - $44,575.

Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:

• Length of time (specific months and years) of employment
• If the position was full time or part time
• If the position was paid or unpaid
• Level of degree completed including date earned.
• Unofficial transcript for highest earned degree

Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

Go to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.

If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts.

You must limit your file name for any attachment to 40 characters or less.

ALL APPLICANTS MUST APPLY ONLINE ONLY

We will not accept application material received via fax, email, mail, or hand delivered.

Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).

If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at www.dhs.gov/E-Verify.

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.