Job Description
ESSENTIAL JOB FUNCTIONS / PRINCIPAL ACCOUNTABILITIES:
Prepares daily records and memos and maintains filing system for Driver Vehicle Inspection Reports.
Compiles transportation pouches which include route manifests, invoices, special customer notifications, maps and keys for drivers.
Updates driver and helper dispatch schedules daily.
Sets up daily tractor/trailer assignment for drivers.
Contacts customers on a daily basis and notifies them of any changes to their delivery ETA.
Records conversation details with customer.
Schedules special loads notifies customers of pertinent information.
Uses systems to track and locate drivers and pulls data for reporting purposes.
Ensures data is accurate and compliant with company policies and applicable regulations.
Administers the backhaul program by establishing pick up appointment with vendors and assigning driver trainees to pick up the product.
Contacts drivers about load assignments and schedule changes.
May also handle Driver Payroll functions.
Other duties may be assigned.
MINIMUM SKILLS AND QUALIFICATION REQUIREMENTS:
High School Diploma or GED.
Two or more years experience in a similar position in the transportation and trucking industry.
Strong organizational skills and communications skills.
Strong customer service skills.
Detail-oriented
Solid understanding of geography and logistics.
Ability to work at a fast pace and handle multiple projects.
Driver Payroll experience is beneficial.
WORKING CONDITIONS:
Office Environment
This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.
ESSENTIAL JOB FUNCTIONS / PRINCIPAL ACCOUNTABILITIES:
Prepares daily records and memos and maintains filing system for Driver Vehicle Inspection Reports.
Compiles transportation pouches which include route manifests, invoices, special customer notifications, maps and keys for drivers.
Updates driver and helper dispatch schedules daily.
Sets up daily tractor/trailer assignment for drivers.
Contacts customers on a daily basis and notifies them of any changes to their delivery ETA.
Records conversation details with customer.
Schedules special loads notifies customers of pertinent information.
Uses systems to track and locate drivers and pulls data for reporting purposes.
Ensures data is accurate and compliant with company policies and applicable regulations.
Administers the backhaul program by establishing pick up appointment with vendors and assigning driver trainees to pick up the product.
Contacts drivers about load assignments and schedule changes.
May also handle Driver Payroll functions.
Other duties may be assigned.
MINIMUM SKILLS AND QUALIFICATION REQUIREMENTS:
High School Diploma or GED.
Two or more years experience in a similar position in the transportation and trucking industry.
Strong organizational skills and communications skills.
Strong customer service skills.
Detail-oriented
Solid understanding of geography and logistics.
Ability to work at a fast pace and handle multiple projects.
Driver Payroll experience is beneficial.
WORKING CONDITIONS:
Office Environment
This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.