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Customer Service Engagement Associate

Customer Service Engagement Associate

locationWheaton, IL, USA
PublishedPublished: 5/30/2026
Project Management / Professional Services
Full Time

Customer Service Engagement Associate

Posting Description

This position is responsible for assisting and engaging with customers at the assigned ReStore location. This individual will spend most of their time engaging with customers right when they enter our store. Serving as someone who can help direct customers to available product and connect everything back to Habitat for Humanity’s mission.

ESSENTIAL FUNCTIONS
* Primary function is to serve as the point person for when customers come in and out of the store
* Successfully complete assigned daily tasks at the ReStore
* Assist with customer service and selling items on sales floor
* Serve as cashier
* Assist with the processing of materials.
* Assist with the back-room flow (e.g., monitoring the flow from drop-off and clean-up to pricing).
* Loading and unloading donations and pick-ups.
* Stocking product in store.
* Help maintain cleanliness and safety of the sales floor and other off-stage areas.
* Other duties as assigned.

QUALIFICATIONS & SKILLS
* To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:
* High School diploma or equivalent
* Basic math and computer skills
* Experience as a cashier is desirable
* Customer service experience is desirable
* Ability to handle high volume of transactions
* Polite and courteous
* Strong Communications Skills
* Familiarity with cash desk equipment, such as point-of-sale (POS) machines, scanners, cash drawers, etc., is desirable
* Alert and attentive to details
* Ability to work in a team environment and follow instructions

COMPENSATION & BENEFITS
* DuPage Habitat offers a competitive benefit package including medical, dental, vision, life, short term disability, 403(b) and a generous paid time off package.

Part-Time $16.00 an hour

*To apply, email all resumes to jobs@gohabitat.org
#LI-aff

About

Habitat for Humanity International (HFHI) is a nonprofit, ecumenical Christian housing ministry. The purpose and goal of Habitat for Humanity International is to eliminate poverty housing and homelessness from the world, and to make decent shelter a matter of conscience and action. Habitat invites people of all backgrounds, races and religions to build houses in partnership with families in need. HFHI has an Administrative Headquarters based in Atlanta, Georgia, an Operational Headquarters based in Americus, Georgia and Area Office bases of operations in Manila, Philippines for our Asia and the Pacific work, San Jose, Costa Rica for our Latin American and the Caribbean work, and Bratislava, Slovakia, for our Europe, the Middle East and Africa work.

HFHI is an equal opportunity employer and seeks to employ and assign the best qualified personnel for all our positions in a manner that does not unlawfully discriminate against any person because of race, color, religion, gender, marital status, age, national origin, physical or mental disability, sexual orientation, veteran/reserve national guard status, or any other status or characteristic protected by law.

Function

US Affiliate

Auto req ID

10918BR

Position Category

Affiliate-Opportunity

Position Type

Affiliate

Geographic Location

North America

Location

Wheaton, IL

Affiliate Name

DuPage & Chicago South Suburbs Habitat for Humanity