Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Cybersecurity Analyst to work in Fidelity’s Cybersecurity business unit in Merrimack, NH!
Are you energized by assisting our associate workforce in adopting Fidelity’s policies and procedures? Are you interested in demystifying access for our associates? If you’re motivated to overcome obstacles and get to “yes”, then this Entitlement Enrichment role is the job for you!
Enterprise Cybersecurity provides worldwide cybersecurity protection, technology, and support to all businesses under the Fidelity Investments umbrella. As an ambassador between Enterprise Cybersecurity and the business, this consultant provides advanced knowledge of business and technical aspects of cybersecurity and demonstrates analytical abilities to move and promote our practice to a best-in-class organization.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy.
For information about working at Fidelity TalentSource, visit FTSJobs.com.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at HR@ftsjobs.com if you would like to request an accommodation.
Are you energized by assisting our associate workforce in adopting Fidelity’s policies and procedures? Are you interested in demystifying access for our associates? If you’re motivated to overcome obstacles and get to “yes”, then this Entitlement Enrichment role is the job for you!
Enterprise Cybersecurity provides worldwide cybersecurity protection, technology, and support to all businesses under the Fidelity Investments umbrella. As an ambassador between Enterprise Cybersecurity and the business, this consultant provides advanced knowledge of business and technical aspects of cybersecurity and demonstrates analytical abilities to move and promote our practice to a best-in-class organization.
The Expertise You Have
- Undergraduate degree or equivalent work experience
- 3 years information security, fraud, risk, or related technology subject area combined with one year of customer service experience.
- Demonstrate excellent communication skills, with a keen ability to influence others
- Have an inquisitive nature and look past the stated need to get to the root of an issue
- Strong to deep understanding of access and entitlement management technologies preferred
The Skills You Bring
- Cybersecurity Competence – Wide understanding of the cybersecurity product areas, policies and the application of concepts to the business unit. Correlate programs and business initiatives to Cybersecurity product lines and products to implement the best cybersecurity controls available. Solid grasp of cyber risk management principles, how it affects our partners and applying appropriate mitigation strategies effectively.
- Communication– Proficient with clear communication, strong interpersonal skills, with the ability to identify change and opportunity with a positive attitude and determined action.
- Organizational Awareness – General knowledge of Fidelity’s overall purpose, with ability to quickly learn about our supported business and technology organizations, and Cybersecurity as well as the internal hierarchical and management structure within the organization and Fidelity's competitive edge.
- Team Approach – Contributes to building a strong ISO support team through deep communication, trust, collaboration, peer-to-peer mentoring, and recognition
- Ability to solve and work on enrichment issues that prevent associates from completing enrichment activities
- Collaboration - Ability to work across teams and organizations to achieve a common goal
- Creates and maintains complex documentation for reference by external teams and stakeholders including FAQs and training materials
- Strong organizational skills and ability to prioritize decisions in a fast-paced environment
- Good analytical skills, attention to detail with independent decision-making capability
- Ability to perform under pressure and working in sync with the larger team
The Value You Deliver
- You serve as an Entitlement Enrichment consultant and assist the business with applying the required field in the Entitlement Standard to their entitlements
- Ability to manage a queue of business entitlements and meet monthly target metrics
- Collaborate across multiple squads and functions
- Coordinate with business partners to complete enrichment
- Identify issues that prevent the organization in completing enrichment, raise them appropriately and collaborate with product area to fix those issues
- Document resolutions to enhance FAQ materials and internal support guides
- You will work towards the organizational vision in a constantly changing environment by applying technical knowledge, analyzing problems, and calculating risks.
- Proactive problem solving to propose solutions based on understanding of product needs and priorities.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Company Overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy.
For information about working at Fidelity TalentSource, visit FTSJobs.com.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at HR@ftsjobs.com if you would like to request an accommodation.