Development Systems and Data Coordinator
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Why join Harvard Divinity School?
Harvard Divinity School (HDS) is a nonsectarian school of religious and theological studies that educates students both in the pursuit of the academic study of religion and in preparation for leadership in religious, governmental, and a wide range of service organizations. HDS provides an intellectual home where scholars and professionals from around the globe research and teach the varieties of religion, in service of a just world at peace across religious and cultural divides.
Job Description
Job Summary:
The mission of the Office of Development and External Relations (DER) at Harvard Divinity School is to connect and engage HDS alumni and friends worldwide and to raise philanthropic support for the School's core academic mission. HDS is seeking a strategic, innovative, and detail-oriented professional to join the DER team as development systems and data coordinator.
Reporting to the associate director for development strategy and donor relations, this full-time position is responsible for providing strategic support for development and alumni relations efforts at HDS through data analysis, reporting, and responsibility for data integrity. Working closely with colleagues across the DER team, the coordinator will develop and maintain data and reporting processes that are essential to all DER operations, including major gifts, annual giving, stewardship, alumni relations, and events.
The coordinator is responsible for the development, support, enhancement, and maintenance of the data, reporting, and business analysis environment of the Common Alumni Affairs and Development System (CAADS) using the Advance and QlikView products. The coordinator will develop an in-depth understanding of the data and its business uses and should seek ways to optimize the use of data and reporting tools to meet the goals of the DER team.
Job-Specific Responsibilities:
- Produce routine and ad hoc data extracts and reports to support development and alumni relations activities, including:
- weekly KPI reports and regular tracking toward fundraising goals.
- prospect management and gift pipeline reports.
- lists for solicitations and annual fund appeals.
- lists for travel outreach and event invitation.
- communication lists for mailings and emails.
- Conduct regular maintenance of Advance records including biographic data, prospect data, and mass updates.
- Create and maintain documentation and procedures related to the school’s use of donor and alumni data and reporting.
- Generate reports and lists using Advance data for university communications platforms including Salesforce/Marketing Cloud.
- Compile alumni and donor data for other departments at the School as needed.
- Coordinate training opportunities and maintain Advance access rights for HDS staff and serve as local point of contact for user questions.
- Participate actively in Alumni Affairs & Development (AA&D) working group for licensed product managers and represent the school’s interests in university-wide data projects; perform test and audit scripts as needed.
Working Conditions:
This position is based in Cambridge and requires an on-campus presence. A hybrid schedule, involving some remote work, may be possible after three months, subject to business needs and manager review/approval. HDS may adjust flex schedules as necessary or appropriate. Harvard has an established Flexwork Policy.
Qualifications
Basic Qualifications:
- Minimum of 3 years related experience with relational data and reporting responsibilities. Education beyond high school may count towards experience.
- Experience working with Microsoft Office suite and Windows.
- Advanced Excel skills and two or more years of database management experience is required.
- Candidates wishing to be considered must supply a cover letter in addition to a resume.
Additional Qualifications and Skills:
- Bachelor’s degree preferred.
- Collaboration skills, operational skills, discretion, and professionalism required.
- Impeccable attention to detail and excellent organizational skills.
- Ability to translate end-user needs and requests into workable and efficient business practices and definitions
- Ability to communicate effectively and responsively to busy fundraising professionals.
- Must be a self-starter who is motivated to learn, and adaptable to changing needs and priorities.
- Must be an effective problem solver and resourceful.
- Familiarity with development in academic institutions and experience in Harvard University helpful.
- Experience working with the Advance database system, QlikView data applications, and SQL preferred.
IMPORTANT NOTE: Your cover letter and resume should be combined into a SINGLE DOCUMENT under the resume tab. Cover letters are required for every position at Harvard Divinity School.
We regret that the Harvard Divinity School does not provide Visa sponsorship.
Additional Information
- Standard Hours/Schedule: 35 hours per week.
- Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position.
- Pre-Employment Screening: Identity, Education.
Work Format Details
This is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
Salary Grade and Ranges
This position is salary grade level 055. Please visit Harvard's Salary Ranges to view the corresponding salary range and related information.
Benefits
Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:
- Generous paid time off including parental leave
- Medical, dental, and vision health insurance coverage starting on day one
- Retirement plans with university contributions
- Wellbeing and mental health resources
- Support for families and caregivers
- Professional development opportunities including tuition assistance and reimbursement
- Commuter benefits, discounts and campus perks
Learn more about these and additional benefits on our Benefits & Wellbeing Page.
EEO/Non-Discrimination Commitment Statement
Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.
Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non-discrimination policy. Harvard's equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.