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Developmental Services Supervising Resource Management Specialist(Hybrid)

Developmental Services Supervising Resource Management Specialist(Hybrid)

locationNorwich, CT, USA
PublishedPublished: 8/15/2025
Project Management / Professional Services
Contract
$80,603 - $108,297

Introduction


Are you a current DDS employee seeking your next opportunity? If this sounds like you, we encourage you to check out this exciting opportunity!

The State of Connecticut, Department of Developmental Services (DDS) is seeking a Developmental Services Supervising Resource Management Specialist to support our agency at the DDS Norwich Office.

POSITION HIGHLIGHTS

  • LOCATION: 301 West Thames Street, Norwich, CT
  • SHIFT: First (full time)
  • SCHEDULE:Monday - Friday: 8:00 a.m. - 4:00 p.m., 37.5 hours weekly. Work flexibility is required in order to meet the needs of the agency.
  • NOTE: This position is open to current DDS employees only. Please see selection plan for additional details.


WHAT YOU'LL BE DOING

  • Supervise a staff of three Resource Management Specialists and one Resource Compliance Coordinator.
  • Oversee the authorization of services for people with intellectual disabilities.
  • Be directly involved in critical waiver assurance activities which oversee fiscal and programmatic compliance.
  • Review and approve service authorizations and oversee the quality of services of approximately 80 qualified providers.
  • Prepare reports and facilitate quality and fiscal reviews.
  • Assist in the development of new services and ensure compliance with waiver and contract requirements.


WHAT WE CAN OFFER YOU- As a current agency employee you will receive the same excellent benefits you are accustom to.
  • Visit our new State Employee Benefits Overview page!
  • Professional growth and development opportunities.
  • A healthy work/life balance to all employees.


OUR MISSION

The mission of DDS is to partner with the individuals we support and their families, to support lifelong planning and to join with others to create and promote meaningful opportunities for individuals to fully participate as valued members of their communities.

Selection Plan


IMPORTANT:In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.

FOR ASSISTANCE IN APPLYING:

  • Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Reference Library for additional support throughout the recruitment process.
  • If you require an accommodation to participate fully and fairly under the provisions of the Americans with Disabilities Act (ADA), please contact Edward Magnano, EEO Manager at (860) 418-6148 or Edward.Magnano@ct.gov.


BEFORE YOU APPLY:

  • Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.
  • Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.
  • Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.
  • Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
  • Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov.
  • Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.
  • Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.


AFTER YOU APPLY:

  • Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).
  • Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!
  • Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
  • Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.


QUESTIONS? WE’RE HERE TO HELP:

Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Pam Rochette at Pamela.Rochette@ct.gov.

Join the State of Connecticut and take your next career step with confidence!

PURPOSE OF JOB CLASS (NATURE OF WORK)


In the Department of Developmental Services, Resources Management Unit this class is accountable for supervising a staff engaged in ensuring the fiscal and operational practices of contracted private providers are provided to consumers in accordance with state agency standards.

EXAMPLES OF DUTIES


  • Schedules, assigns, oversees and reviews work of staff;
  • Provides staff training and assistance;
  • Conducts performance evaluations;
  • Determines priorities and plans unit work;
  • Establishes and maintains unit procedures;
  • Makes recommendations on development of policies and standards;
  • Acts as liaison with other operating units, agencies and outside officials regarding unit policies and procedures;
  • Reviews and monitors the services provided by private providers to ensure terms of the contract are satisfied;
  • Coordinates the review of individual service changes through the Planning and Resource Allocation Team (PRAT) or Utilization Resource Review (URR);
  • Reviews contracts to ensure quality of services are provided;
  • Provides direction to private providers on contract interpretation related to programmatic, fiscal and quality concerns;
  • Reviews, analyzes, monitors and ensures private provider Plans of Correction are achieved;
  • Conducts and monitors the annual review process;
  • Prepares reports and correspondence;
  • May conduct on site visits to assure private providers are in compliance with Department standards;
  • Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY


  • Considerable knowledge of
    • modern methods of care, program design, treatment and education of individuals with an intellectual disability living in various community settings;
    • resource monitoring and evaluation;
    • relevant agency policies and procedures;
    • state and federal laws, statutes and regulations;
  • Knowledge of business finance and accounting procedures;
  • Considerable
    • interpersonal skills;
    • oral and written communication skills;
  • Considerable ability to analyze and critique private agency's, organization's and individual practitioner's recordkeeping and financial statements;
  • Ability to utilize computer software;
  • Supervisory ability.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE


Seven (7) years of professional experience in a human services setting providing services and supports to individuals with an intellectual disability.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE


Two (2) years of the General Experience must have been conducting fiscal analysis and oversight of individual budgets/plans.

NOTE: For state employees this experience is interpreted at the level of a Developmental Services Resource Management Specialist.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED


College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.

PREFERRED QUALIFICATIONS


  • Experience with business finance and accounting procedures conducting fiscal analysis and oversight of individual budgets/plans
  • Experience with Contract Service Authorization development, maintenance, and oversight
  • Experience with developing performance objectives and continuous quality improvement plans
  • Experience with Quality improvement planning with outside providers
  • Experience with Microsoft Office Suite (i.e. Word, Excel, Teams, Outlook, PowerPoint, etc.)

SPECIAL REQUIREMENTS


  • Incumbents in this class may be required to travel.
  • Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license.

Conclusion


AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT


As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

Salary range

  • $80,603 - $108,297