Job Description:
The Role
Are you passionate about delivering world-class dining experiences? As the Dining Room Manager for Specialty Dining at Fidelity Investments, you will lead the way in crafting an outstanding atmosphere for our guests! You will be managing reservations, coordinating food and beverage service, and ensuring an outstanding ambiance in our signature venues. Your role is pivotal in providing flawless service that leaves a lasting impression.
Key responsibilities of the role include:
Coordinating the daily operations of the front of house team, ensuring smooth and efficient service from breakfasts, lunches, and occasional receptions & dinners.
Handling inventory for front of house sections, making certain they remain sufficiently supplied to support business demands.
Supervising and training the waitstaff team, conducting pre-service briefings, and crafting work schedules to maintain service excellence.
Managing reservations, ensuring accuracy, and communicating dietary restrictions with the culinary team.
Reporting on volume of activity and projections.
The Expertise and Skills You Bring
You are a dynamic and highly motivated individual who thrives in a fast-paced, organized environment. Your experience in upscale dining settings and your ability to multitask will be essential in this role. You will play a crucial part in our customer-obsessed team, sharing your expertise while working independently with confidence and poise. Your attention to detail and dedication to flawless execution will set you apart.
A high school degree or equivalent experience is required; a college degree is preferred.
Proven experience in an upscale dining environment.
Solid computer skills, including proficiency in Microsoft Outlook, Word, Excel, and PowerPoint.
Preferred certifications: ServSafe Food, CPR Training, and TiPS Alcohol Certification.
Note: Fidelity is not providing immigration sponsorship for this position
The Team
We are a team that prides itself on delivering outstanding dining experiences to high-level Fidelity executives and external guests. Our collaborative efforts ensure that we provide a welcoming and memorable experience for all, maintaining the highest service standards. We work closely with the Executive Chef and culinary team to accommodate special requests and dietary needs thoughtfully. Our dedication to inclusion and collaboration drives us to achieve excellence in every service!
The base salary range for this position is $74,000-141,000 USD per year.Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please consult with your recruiter for the specific expectations for this position.