Director, Equity and Engagement

Summary

The Director of Equity and Engagement will lead The Museum of Flight’s efforts to create an inclusive, accessible, and equitable environment for all employees, volunteers, and visitors. Reporting to the Vice President of People and Culture, this senior leadership role will drive both internal culture and belonging initiatives and external community engagement strategies, fostering meaningful relationships with diverse community groups to further the Museum’s mission. The Director will be responsible for the development, implementation, and ongoing assessment of programs that promote culture and belonging within the organization, while also engaging with local and national external communities to build partnerships, strengthen relationships, and create opportunities for collaborative engagement.

Essential Duties & Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed both major and minor, which are not mentioned below. Specific activities may change from time to time. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions.

Internal Objectives:

Develop and Lead Culture and Belonging Strategy: Lead the design and execution of The Museum of Flight’s Culture and belonging strategy, ensuring alignment with organizational goals, values, and culture. Provide thought leadership to senior leadership and staff to promote a culture of inclusion and belonging.

Employee Resource Groups (ERGs): Support and empower the development of Employee Resource Groups to foster employee engagement and provide a platform for diverse voices.

Training and Education: Develop and implement ongoing training programs for staff, leadership, and volunteers, ensuring they understand and embrace the Museum’s values of diversity and inclusion.

Policy Development: Work with HR to ensure that Museum policies reflect belonging principles, ensuring fair and equitable treatment for all employees and volunteers.

Employee Experience: Partner with HR to ensure diverse hiring practices and equitable career development opportunities. Monitor employee satisfaction and retention with a focus on creating a supportive and inclusive workplace.

Metrics and Reporting: Establish and track key performance indicators (KPIs) for progress and impact, regularly reporting results to senior leadership.

External Community Engagement:

Community Partnerships: Develop and cultivate relationships with community organizations, schools, and advocacy groups, with an emphasis on historically underserved and underrepresented populations, particularly those aligned with the Museum’s mission.

Program Development: Create programs that connect the Museum to diverse communities, including outreach initiatives, educational partnerships, and public events. Design opportunities for community engagement that foster learning, belonging, and awareness of aviation and space exploration.

Brand Representation: Serve as a representative of The Museum of Flight in the community, speaking at events, meetings, and conferences to advocate for inclusive culture and belonging and strengthen the Museum’s presence as a socially responsible institution.

Volunteer Engagement: Partner with the Volunteer Program Manager to ensure inclusive volunteer recruitment, training, and retention strategies that align with the Museum’s belonging and community engagement objectives.

Public Awareness and Engagement: Raise awareness of the Museum’s culture building and belonging initiatives through community outreach, storytelling, and collaboration with media and other organizations.

Leadership and Collaboration:

Cross-Departmental Collaboration: Work closely with HR, Marketing, Education, Collections, and Experience departments to ensure that the values of belonging are integrated into all Museum functions.

Advisory Role: Serve as a trusted advisor to the VP of People and Culture, Museum leadership, as well as the DEIAB Council, on culture, belonging, and community relations matters including making recommendations on organizational practices, external partnerships, and program development.

Qualifications

Education & Experience

Bachelor’s degree in a relevant field (e.g., Human Resources, Sociology, Public Administration, Nonprofit Management, or related discipline). A master’s degree is a plus.

At least 7 years of experience in culture building, belonging, community engagement, or related fields, with 3+ years in a leadership or management position.

Experience in implementing culture building and belonging initiatives within a complex, multi-departmental organization, with a demonstrated ability to drive cultural change.

Passion for cultivating a culture of belonging and community engagement.

Experience with data analysis and reporting to assess initiative progress and impact.

Experience working in cultural institutions, museums, or educational organizations.

Fluency in languages other than English, a plus.

Knowledge

Strong understanding of belonging principles and best practices, with experience translating them into action.

Strong understanding and demonstrated skills in managing change in complex, multi-departmental environments.

A deep understanding of the challenges faced by underrepresented groups, and a commitment to addressing systemic barriers.

Familiarity with the museum or nonprofit sector and the role culture building and belonging plays in these contexts.

Skills

Excellent communication, presentation, and interpersonal skills; able to engage with all levels of the organization and external stakeholders.

Strong project management skills, with the ability to manage multiple priorities and deliver results on time.

Proven proficiency in Microsoft Office 365 including SharePoint as well as management/data collection software such as MS Project, Smartsheet, Primavera, etc.

Abilities

Proven ability to build meaningful partnerships with community organizations, particularly those focused on diversity and inclusion.

Ability to work collaboratively with diverse teams, influencing without authority and fostering an inclusive work environment.

Creative and strategic thinking, with the ability to envision and implement impactful programs.

License & Certification

None

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position works primarily Monday through Friday with flexibility for evening, weekend, and variable hours based on Museum need.
• On-site attendance is essential to perform some of the duties of this position.
• Some local or out of area travel is expected for this position.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position works under normal office conditions that include repetitive wrist and arm movement and long periods of sitting or standing.

The ability to bend, carry, reach to the side, front and overhead, push, pull, focus, walk, stand, twist and squat are occasional requirements in a normal education or office setting.

Occasionally must be able to move through the Museum or other physical spaces and be physically active throughout the workday.

Benefits

The Museum of Flight offers full-time employees a generous and comprehensive benefits package which includes medical, dental, vision, flexible spending accounts, a 403(b) retirement plan with a 5% match after 1 year of service, Employee Assistance Program, as well as company paid life insurance, Accidental Death and Dismemberment, and long-term disability.

Paid-Time Off

Our paid time-off plans include 2 weeks of accrued sick (80 hours) leave and 4 weeks of vacation (160 hours) per year, 10 paid holidays, and 2 floating holidays.

Compensation

The salary range for this position is $96,000 to $154,000 depending on experience.

Should you receive an offer, please expect that it can fall anywhere within this range. A multitude of factors will determine a fair salary based on the following: scope of role within the organization, years of relevant experience, specific skills, and evaluation of capability to execute in role successfully (among other critical factors).

Important Information

The Museum of Flight is committed to reflecting the diverse community around us. We continue to listen, learn, and implement change so that we can become a more inclusive organization that addresses bias and inequity, and better serves our communities. We highly encourage persons of color, members of marginalized communities, women, non-binary, and LGBTQIA+ individuals to apply.

Prior to hire and once an initial offer of employment has been made, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

The Museum of Flight is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, age, sex, religion, national origin, disability, veteran’s status, sexual orientation, or gender identity/expression.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.