Director, Executive, Board, and Regulator Engagement Strategy

Job Description

We are hiring within the Project Guardian Program team responsible for leading the coordination and implementation of a multi-year transformation roadmap to uplift the enterprise risk management practices.

As Director, Executive, Board, and Regulator Engagement Strategy, you will play a critical role in shaping engagement and communication strategy for Project Guardian, a top-priority enterprise transformation initiative. The incumbent will build compelling narratives, deliver executive-level insights, and operate as a key strategic advisor, connecting the dots across complex workstreams and ensuring the right information reaches the right stakeholders at the right time.

We are seeking a strategic thinker and results-oriented leader with a background in consulting or strategy - someone who thrives in fast-paced, high-impact environments and has a passion for driving executive-level engagement. This is a high visibility opportunity with engagement across C-suite leaders including the CEO, Board members, and regulators.

Responsibilities

The Director, Executive, Board, and Regulator Engagement Strategy will:

• Lead development, management and execution of Project Guardian Executive, Board and Regulator engagement strategy.
• Develop high-impact narratives, reports, and presentations that effectively communicate program progress, risks, and strategic insights to stakeholders at all levels.
• Serve as a trusted advisor to senior executives across workstreams, synthesizing complex information into actionable insights and fostering strong cross-functional relationships.
• Provide strategic, data-driven insights, connecting the dots across program updates and recommendations that enhance decision-making.
• Drive continuous improvement leveraging best practices from consulting and industry-leading methodologies.
• Work with senior executives across workstreams to develop a holistic view of project progress, key decision points, and challenge as necessary.
• Attend regular governance meetings, ensuring that all relevant stakeholders are informed and engaged, maintain actions, minutes and follow-ups, as required
• Establish and maintain best-in-class governance frameworks, ensuring timely and transparent reporting across all levels of the organization.

Qualifications

Qualifications:

• 8+ years of experience in relevant field
• Strong narrative-building skills with ability to simplify technical or complex ideas, synthesize key insights, and driver executive-level influence
• Strong stakeholder management and ability to influence without direct oversight
• Confidence to interact with C-suite leaders, present recommendations, and handle challenges professionally
• Comfort with ambiguity and adjusting deliverables to meet evolving needs
• Confidence to interact with senior stakeholders with ability to present ideas clearly and handle questions or challenge professionally
• Familiarity of governance frameworks, risk reporting standards, and regulatory requirements

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

About us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.​