Director, Fidelity Retail Communications
Job Description:
The Role
The Director, Fidelity Retail Communications will work directly with the Vice President, Fidelity Retail Communications to set communications strategies and messaging, as well as lead, design, and execute impactful communications programs that support key leaders in the Fidelity Brokerage and Fidelity Wealth businesses. These communications will not only reach key stakeholders in these two retail businesses, but associates, leaders, and other business partners across the firm.
As a trusted consultant to executives with deep expertise in communications strategy and content, this role will guide members of the Brokerage and Wealth senior leadership team – toward best practices in executive communications, associate engagement, and change management. Will work closely with key business partners (e.g., HR, Strategy & Finance, Meetings & Events, Change Management, etc.) to be successful in role.
The Expertise and Skills You Bring:
Bachelor’s degree
8-10+ years of relevant experience as a communications professional
Deep expertise across executive, internal, and external communications
Financial services background preferred
- Strong business acumen and a strategic mindset, able to understand a business’ multi-year plan, financial drivers, and align and prioritize high-impact communications around this for a diverse set of audiences
Excellent program management and planning skills, with proven ability to lead multiple components of multi-faceted communications and change management programs
Strong content strategist with exceptional storytelling skills across various media/channels (e.g., events, blogs, videos, presentations, talking points, and emails), with the ability to take complex technology concepts and distill them into compelling content that resonates with key stakeholders
Collaborative and relationship-oriented, with the ability to think and work successfully across the firm
Innovative thinker, with a desire to continuously learn and take creativity to the next level
Independent and consultative – able to provide strategic recommendations across all levels of an organization, with a particular skill in consulting with senior leaders
Ability to coach other members of the team, helping them grow their skills across executive, internal, and external communications
Focused on quality but can balance pace over perfection
Demonstrates impact of the communications the team delivers
Note: Fidelity is not providing immigration sponsorship for this position
The Team
The Retail Communications team is part of the Fidelity Leadership Communications organization within Fidelity Communications. Working closely with the most senior leaders within Fidelity’ retail business, we develop communications programs that inspire the thousands of associates to help more people – whether they are client-facing or creating and marketing the products, solutions or capabilities that we offer. As part of the larger Communications team, we are able to connect our work to larger enterprise efforts that reach a range of internal and external audiences.
The base salary range for this position is $103,000-211,000 USD per year.Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.