Director, GenAI Partnerships

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Enterprise Data and AI organization unites the data governance, strategy, engineering, and product teams with those responsible for AI engineering, generative AI enablement, and automation product and engineering. This group plays a pivotal role in leveraging data as a core driver of innovation and integrating AI capabilities to transform products, operations, and customer experiences. The EDAI organization also incorporates technology Research & Development and experimentation with emerging capabilities, along with engineering support for Amex Digital Labs. This integration ensures that research breakthroughs seamlessly translate into business impact.

As a Director of Partnerships, you will join our team that has embarked on launching GenAI products at Amex. In this role, you will be responsible for cultivating and managing external relationships supporting GenAI at Amex. You will also lead a team responsible for keeping the GenAI Enablement program up to date on the latest partner developments, upcoming products, and executing on opportunities to drive our GenAI strategy at Amex. Our leaders work with distributed teams in a highly dynamic environment collaborating with product and technology leaders, and engineers who are passionate about our journey to build and deliver technology-powered solutions that our customers love and that works for our business.

On any given day, you might:

-Serve as the primary commercial contact for high impact and dynamic partners who offer foundational GenAI services to American Express

-Collaborate with internal and external stakeholders on exciting opportunities to drive business results

-Assess various emerging players in the GenAI space and cultivate new relationships

-Negotiate complex business decisions to create win-win outcomes for Amex and our partners

-Understand and socialize key roadmaps of major cloud providers, AI firms, and ventures companies to help inform Amex business strategy

-Drive awareness, adoption and enablement of new partner driven features and products

-Advocate for GenAI Strategy outcomes when collaborating with internal stakeholders including Strategic Partnerships, Cloud, Ventures and more.

Minimum Qualifications

• 7+ years of business development, partner management, or other related experience.
• Strong collaboration skills and ability to build relationships, impeccable interpersonal skills, proven ability to influence across multiple global teams
• Proven project management skills to coordinate timelines, stakeholders, and logistics
• Exceptional attention to detail and organizational skills, with the ability to manage complex deliverables, anticipate issues, and ensure flawless execution under tight deadlines
• Thought leader who demonstrates a growth mindset and keen sense of curiosity
• Attention to detail and proven ability to drive results and ensure flawless execution with clear commercial outcomes
• Knowledge of Generative AI and related technologies
• Passion for cutting edge technologies and excitement to tackle hard problems before there are clear solutions

Also Critical to your Success

• A passion for creating a fun, empathetic work environment where high performing, diverse teams can thrive.

Bonus Points

• Experience building, developing, integrating with and/or launching GenAI products in a highly regulated industry

Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.