Director of Integrations

Feel Seen at Thrive!

Company Information: Learn more about Thrive Communities here!

Salary: $105,000 - $120,000 per year

Our purpose is to create a community where people feel seen, because we believe when people feel seen, they thrive. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive! Voted one of Washington's best workplaces 8 years in a row, and Portland’s best workplaces 2 years in row, Thrive builds on its culture by offering the following benefits:

• Hybrid work environment, working at the Seattle Home Office at least 3 days per week
• Unlimited Vacation!
• Paid Birthday Off
• Generous Employer Matched 401k plan!
• Medical benefits effective 1st of the month following your start date!
  • 100% employee medical & dental insurance paid for non-tobacco associates, 80% covered for tobacco using associates
  • Optional HMO dental plan including adult and child orthodontics
  • Vision
  • $20,000 life insurance policy
  • Long-term disability coverage
• 24 hour Employee Assistance Program/Hotline
• Discounted Pet Insurance rates + additional voluntary benefit options
• $300 annual professional development/tuition reimbursement
• Training opportunities and career progression/growth plans!

Director of Integrations Purpose:

The Director of Integrations is responsible for overseeing the strategic implementation and seamless integration of business systems, applications, and processes. This role leads the evaluation, deployment, and optimization of technology solutions to enhance operational efficiency and ensure alignment with organizational objectives. The Director of Integrations collaborates across departments to drive system enhancements, spearhead new technology roll-outs, and ensure compliance with company standards and values.

At Thrive, our purpose is to create a community where people feel seen, because we believe when people feel seen, they thrive. Our values are to do the right thing, be a great place to work, and do work to be proud of. The Director of Integrations is expected to lead with these values in mind and contribute meaningfully to our culture.

Job Responsibilities:

Strategic Integration Management.

• Lead the planning, implementation, and oversight of new business applications and technology solutions.
• Develop and refine Standard Operating Procedures (SOPs) to enhance data collection, analysis, and reporting consistency.
• Ensure the seamless flow of data between systems through effective integration strategies.
• Identify opportunities to optimize system performance and reduce overall technology sprawl.
• Direct the selection and onboarding of new systems and technology vendors.
• Oversee the RFP and piloting process to ensure technology solutions align with business needs.
• Establish vendor agreements, compliance training, and SOPs to maintain high standards.

Systems Continuous Improvement

• Develop and maintain structured floor plan hierarchies.
• Provide leadership within the Systems department and effectively manage a team.
• Establish and implement site-wide best practices for revenue management, amenity-based pricing, and specials
• Oversee vendor performance to ensure compliance with Thrive’s standards and values.

Cross-Departmental Collaboration & Support

• Partner with leadership and stakeholders to align technology strategies with business objectives.
• Provide training and development programs to the Training and Regional groups to enhance user adoption and competency in technology solutions.
• Serve as a resource for new teams navigating Thrive’s systems stack.
• Manage the end-to-end property budget process.

Property Transition Support

• Lead system integrations during acquisitions, dispositions, and property transitions, including ETL process to Yardi.
• Oversee vendor onboarding and offboarding, ensuring smooth operational continuity.
• Ensure all necessary documentation, leases, and system configurations are in place.
• Act as a key liaison to ensure seamless transitions for both internal teams and residents.
• Post-transition, manage quality assurance processes for system functionality and website integrity.

Qualifications:

• 7+ years’ experience with Yardi Voyager
• 7+ years’ experience with On-Site
• Strong understanding of multi-family housing market pricing and technology best practices.
• Experience conducting vendor evaluations and contract negotiations.
• Excellent problem-solving, reasoning, communication, and organizational skills.
• Experience with SQL and extracting, transforming, and loading large volumes of data.
• Proficiency in big data modeling and use of analytical tools/software (e.g., Excel, financial analysis software).

Desired Competencies:

• Leadership: Ability to drive initiatives and inspire teams toward achieving strategic goals.
• Project Management: Adept at overseeing multiple projects with competing deadlines.
• Adaptability: Flexible in responding to evolving business needs and technological advancements.
• Data-Driven Decision-Making: Uses data analytics to support business decisions.
• Professionalism: Maintains composure under pressure and fosters a collaborative work environment.
• Attention to Detail: Ensures accuracy and quality in system implementation and documentation.

Physical Requirements

• Ability to travel periodically to business development and marketing conferences and new client pitches.
• Must be able to lift up to 15 pounds on occasion.
• Prolonged periods of sitting at a desk and working on a computer

Equal Employment Opportunity

Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.

Background Check Policy

Thrive Communities conducts background checks after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact careers@thrivecommunities.com.

Thrive Communities reserves the right to modify this policy at any time without notice.