About Us
At Cast & Crew, we’ve empowered creativity and supported the global entertainment industry for decades. Together with our family of brands - Backstage, CAPS, Checks & Balances, Final Draft, Media Services, Sargent-Disc, and The TEAM Companies – we operate as a combined entertainment technology and services provider offering industry standard screenwriting accounting software, digital payroll products, data & reporting, and a host of creative tools. The industry continues to move faster than ever, and the need for our expertise, our technology, and our people has never been greater. We are a production’s best ally every step of the way. #OneCastOneCrew
Position Overview:What if you could use your experience to develop a suite of products that revolutionize the back-office operations of the entertainment industry? Our digital solutions covering Accounting & Financials, Payroll & HR, Metrics & Insights, Content & Collaboration are designed to fuel creativity and help entertainment projects run as efficiently as possible. That's why we're looking for a talented Director of Product to join Cast and Crew on our journey to transform a historically manual workflow industry.
The Director of Product Management will be the pivotal force for our company's expansion into new markets and a key leader for our platform's timekeeping workflow pillar. This role combines strategic vision with hands-on execution to drive product success in North America. You will lead the discovery and delivery of our next gen solutions partnering with cross functional stakeholders.
If you’re a strong leader with proven experience evaluating industry best-of-class technical approaches—we have a spot for you on our team.
Key Responsibilities:
- Define and execute product strategy for our next-generation platforms for Time Keeping, ensuring design and functionality meet market needs and company standards while also overseeing our existing products responsible for timekeeping making sure they satisfy customer needs.
- Drive the roadmap priorities across our Film, TV, Streaming, Commercial and Live Entertainment sectors for time keeping.
- Lead and mentor a team of Product Managers, instilling a strong focus on UX design systems to enhance user experience and ensure cohesive product interfaces.
- Collaborate closely with Engineering, UX, Product Marketing, Customer Success, Payroll Operations, and Sales to drive Go-To-Market strategies and gather impactful customer insights, with a strong emphasis on user-centered design principles.
- Utilize analytics tools like Amplitude and Pendo to drive data-driven decision-making, and oversee the redesign and replatforming of existing products to align with modern UX standards.
Skills and Qualifications:
- 7+ years of product management experience in B2B SaaS, preferably in HR or Workforce Management.
- Expertise in UX design systems, with a proven track record of implementing effective user interfaces and improving user experience in software products.
- Strong proficiency in strategic planning, user research (both generative and evaluative), and data analysis.
- Hands-on experience with analytics instrumentation tools and familiarity with leading-edge design and prototyping tools.
- Proven leadership skills with experience managing product teams and guiding large-scale projects.
- Certifications: CSPO, PSPO, PMP, Lean Six Sigma, Design Thinking, Generative AI/ML technologies preferred.
Experience Requirements:
- Prior leadership role as a Principal, Group Product Manager, or Senior PM managing large user bases.
- Experience in managing direct reports.
- Familiarity with the Canadian market and Entertainment Industry is preferred.
Performance Metrics:
- Customer adoption and satisfaction (Customer Effort Score, NPS).
- New customer acquisition in US/Canada.
- Delivery of release commitments on a quarterly basis.
- Timely execution of strategic initiatives.
Company Culture and Team Dynamics:
We treasure our roots as a family-oriented business and seek individuals who are strong proponents of User-Centered Design, enjoy tackling complex integration challenges across both current and legacy technology, and thrive in a fast-paced environment. Ideal candidates are decisive leaders who balance empirical data with practical execution to achieve high-quality results.
Career Path and Development Opportunities:
This leadership role offers potential for career growth, with opportunities to expand responsibilities across additional workflow pillars as part of the product management leadership team.
Special Work Conditions
- Sedentary – Involves sitting most of the time but may involve walking or standing for brief periods of time. Some positions may entail exerting up to 15 lbs. of force occasionally and/or a negligible amount of force to lift, carry, push, or pull.
Benefits
Cast & Crew provides a comprehensive package of employee benefits including: Medical, Dental, Vision, PTO, health and wellness programs, employee discounts, and more! Note: Cast & Crew benefits are subject to eligibility requirements.
Cast & Crew is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
CA residents
Your personal information may be collected in connection with certain services provided by Cast & Crew or its affiliated companies. A summary of your California privacy rights can be found at: https://www.castandcrew.com/privacy-policy/
Salary range
- $200,000 - $225,000