Director, Product Management

Job Description:

The Role

Fidelity Charitable is seeking a strategic leader to serve as Director of Product Management, responsible for a portfolio of donor‑ and nonprofit‑facing programs that advance our mission and support the evolving needs of donors, nonprofit organizations, advisors, and institutional partners.

Reporting to the Vice President, this role is accountable for setting program and product strategy, translating enterprise priorities into clear roadmaps, supporting current FC programs, and ensuring effective execution across complex, cross‑functional initiatives. The Director operates at the intersection of strategy and delivery, working with Senior Managers and partnering across the organization to drive scalable, client‑centric, and compliant outcomes.

As donor expectations continue to evolve, this role plays a key part in advancing Fidelity Charitable’s programs and operating models to support sustainable growth and impact in a highly collaborative environment.

The Expertise and Skills You Bring

• A demonstrated ability to lead complex initiatives, develop leaders, and balance innovation with disciplined execution.

• Leading the strategy, roadmap, and performance of donor- and nonprofit-facing product offerings

• Translating enterprise priorities into clear, actionable, and measurable initiatives and outcomes

• Partnering effectively with philanthropic strategists, fundraising, service delivery, compliance, marketing, finance, legal, and risk teams

• Identifying opportunities to scale, optimize, or enhance offerings while proactively managing risk

• Coaching, mentoring, and developing senior managers and leaders

• Communicating with clarity and credibility to executive stakeholders and influencing across a matrixed organization

• Relevant experience typically includes 8–10+ years in product management, program management, or comparable strategic roles with demonstrated people-leadership responsibility

• Experience supporting donor-facing or service-based financial offerings is preferred, and expertise in the nonprofit or philanthropy space is strongly preferred

• A Bachelor’s degree is required; an MBA or equivalent professional experience is a plus

The Team

Fidelity Charitable is a public charity and sponsor of the nation’s largest donor-advised fund program. For more than 30 years, we have helped donors increase their charitable impact through innovative philanthropic solutions.

We partner closely with teams across Product Management, Service Delivery, Technology, Fundraising, Marketing, Finance, Risk, Legal, and Relationship Management to support our mission and continuously evolve how we serve donors and nonprofits.

Certifications:

Category:

Product Management

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.