Director - US Regulatory Relations

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The Global Government Affairs group within the General Counsel’s Organization seeks a Director, U.S. Regulatory Relations (USRR). As the principal intermediary between the company and the supervisory personnel of its federal banking regulators, the USRR team plays a critical strategic role driving a cohesive approach to supervision, including by identifying regulatory focus areas across engagements and preparing senior executives and the boards of both American Express (AXP) and American Express National Bank (AENB) for their interactions with agency personnel. The USRR team currently supports over 400 regulatory interactions per year, as well as a steady stream of reporting to the agencies, senior management and the AXP and AENB boards.

How will you make an impact in this role?

This Director will be responsible for continuous monitoring activities across risk pillars to support an increasing volume of regulatory engagements. The successful candidate will lead a team and report to a VP, U.S. Regulatory Relations. The new Director will work closely with, and directly support, leaders across business units and functions that the regulators view as critical to the stability, safety, and soundness of the company and AENB.

Key Expectations and Responsibilities:

• Maintain strong working relationships with the dedicated supervisory staff of multiple federal regulatory agencies (i.e. Federal Reserve Bank, the Office of the Comptroller of the Currency, the Federal Deposit Insurance Corporation, and the Consumer Finance Protection Bureau) through continuous collaboration and a sense of service to this critical set of external stakeholders.
• Prepare leaders for their interactions with regulators and generally advise management how best to approach interactions with agency personnel.
• Connect dots across regulatory interactions and drive internal awareness of focus areas and potential sensitivities in order to minimize regulatory risk and ensure the company is exceeding expectations set forth by law, regulation, and agency guidance.
• Communicate complex issues clearly and simply (through both written and verbal channels) to company leadership, agency personnel, and a range of internal stakeholders.
• Promote effective collaboration with teams outside USRR handling responses to regulator inquiries and regulatory examinations.
• Flourish in a fast-paced environment in which the company is held accountable for the accuracy, completeness, and timeliness of information provided to its regulators.

Minimum Qualifications:

• Excellent ability to communicate complex issues clearly and succinctly, in both written and oral format, and to calibrate communications effectively for senior leaders and regulators.
• Strong interpersonal skills, executive presence, and ability to interact effectively at all levels of the organization and with agency personnel.
• Experience developing presentations for regulators, senior management, business unit town halls, and/or the AENB/AXP boards.
• Excellent organizational skills and ability to manage multiple priorities against tight deadlines.
• Strong leadership potential, including ability to lead teams and to drive coordination and results in a cross-functional organizational environment.
• Self-motivated with a high level of personal energy and commitment.

Preferred Qualifications:

• Broad understanding of the Amex business model, its products, and the role of and relationship between business units anddepartments across the company – including first, second and third line of defense responsibilities and interactions.
• Experience preparing business representatives to present to an important external audience. Experience preparing business representatives to present to an important external audience.
• Thorough understanding of the remit and lifecycle of regulatory supervision, including the processes and standards employed by the relevant regulatory agencies.
• Experience interacting with supervisory teams of federal banking regulators, responding to their inquiries, or remediating their findings.

Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.