Enrollment and Admissions Coordinator, Executive Education
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Why join Harvard Business School?
Harvard Business School, located on a 40-acre campus in Boston, was founded in 1908 as part of Harvard University. It is among the world's most trusted sources of management education and thought leadership. For more than a century, the School's faculty has combined a passion for teaching with rigorous research conducted alongside practitioners at world-leading organizations to educate leaders who make a difference in the world. Through a dynamic ecosystem of research, learning, and entrepreneurship that includes MBA, Doctoral, Executive Education, and Online programs, as well as numerous initiatives, centers, institutes, and labs, Harvard Business School fosters bold new ideas and collaborative learning networks that shape the future of business.
Job Description
Job Summary:
The Enrollment and Admissions (EAS) Coordinator plays a critical role in supporting the admissions process for a portfolio of Executive Education programs. This position involves close coordination with applicants, Program Delivery staff, Portfolio Directors, Faculty, and internal departments. The ideal candidate is highly organized, detail-oriented, and committed to delivering exceptional service in a fast-paced, high-touch environment.
Position Description
- Coordinate the end-to-end review and processing of applications for a designated portfolio of Executive Education programs.
- Serve as a key point of contact for applicants, providing timely, professional responses to inquiries and guiding them through the application review process.
- Perform accurate data entry for all incoming applications, including those submitted on paper.
- Ensure completeness and accuracy of application data; proactively follow up with applicants to resolve discrepancies, or request missing/additional information.
- Process admissions decisions as directed by Program Directors, Faculty, and other Harvard Business School (HBS) admissions staff.
- Draft and prepare admissions letters on behalf of Portfolio Directors. Collaborate with partner schools to manage application processing for global programs.
- Review and upload applicant data for custom programs to enroll participants.
- Manage the EAS team email inbox and triage inquiries appropriately. Answer incoming calls to the EAS office in a professional and courteous manner.
- Perform ongoing data cleanup and maintenance of applicant records. Identify and contribute to improvements in EAS workflows and business processes in collaboration with team members and leadership. Foster open communication and teamwork across the EAS team and broader Executive Education team.
- Perform additional duties and special projects as assigned.
Qualifications
Basic Qualifications:
- High School Diploma, GED, or equivalent is required.
- 3+ years of experience in administrative support role(s) is required.
- Education beyond high school may count toward experience.
- Microsoft Office (Word, Excel, PowerPoint, and Outlook) experience is a must.
Additional Qualifications and Skills:
- Ability to multitask and prioritize workload based on established strategic priorities.
- Excellent interpersonal, verbal, and written communication skills.
- Requires a team player who can work with multiple groups within Executive Education and across HBS in a fast-paced, high-energy environment.
- Experience with Salesforce a plus.
Additional Information
- Standard Hours/Schedule: 40 hours per week, Overtime Eligible
- Compensation Range/Rate: $64,000 to $68,000 annually based on experience.
- Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position
- Pre-Employment Screening: Identity
- Other Information:
This is a hybrid position which we consider to be a combination of remote and onsite work at our Boston, MA based campus. HBS expects all staff to be onsite a minimum of 3 days per week and departments provide onsite coverage Monday – Friday. Specific hours and days onsite will be determined by business needs and are subject to change with appropriate advanced notice.
We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.
A cover letter is required to be considered for this opportunity.
Work Format Details
This is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
Salary Grade and Ranges
This position is salary grade level 053. Please visit Harvard's Salary Ranges to view the corresponding salary range and related information.
Benefits
Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:
- Generous paid time off including parental leave
- Medical, dental, and vision health insurance coverage starting on day one
- Retirement plans with university contributions
- Wellbeing and mental health resources
- Support for families and caregivers
- Professional development opportunities including tuition assistance and reimbursement
- Commuter benefits, discounts and campus perks
Learn more about these and additional benefits on our Benefits & Wellbeing Page.
EEO/Non-Discrimination Commitment Statement
Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.
Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s non-discrimination policy. Harvard’s equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.