Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a ETL Production Support Engineer to work in Smithfield, RI; Merrimack, NH; or Westlake, TX!
The Role
The Fidelity Institutional Wealth Management Services (IWMS) group is seeking an experienced Senior Software Engineer – Production Support to help maintain and enhance the stability, performance, and reliability of IWMS client platforms and offerings.
In this production support role, you will leverage your expertise in ETL processes, platform integration, and cloud computing to support and enhance a diverse suite of applications serving our intermediary business. As a member of the C&M Center of Excellence (COE), you will contribute to a team based in the U.S. and India, with a focus on production stability, incident analysis and resolution, ETL job support, and Technology Lifecycle Management (TLM). This team supports a wide range of applications and technologies, including distributed, cloud, and mainframe systems, across all architecture tiers.
As a member of this squad, the person will be responsible for the following set of activities daily:
The Expertise and Skills You Bring
The IWMS Platform & Technology domain is part of the Fund and Brokerage Operations & Technology division, supporting Fidelity’s Institutional business units through robust and scalable technology platforms.
Our team, as part of the Center of Excellence (COE), is committed to delivering reliable and high?performing solutions for our clients. We support a wide range of distributed and mainframe applications across critical product areas, including Intermediary Billing, Transmissions, WealthScape services, Cash Management, Retirement, Generic Rules Engine (GRE), Managed?Accounts, and Client Implementations.
Our focus is on operational excellence, continuous improvement, and ensuring seamless client experiences across these platforms.
The hourly pay rate range for this position is $55.00-91.00 per hour in Rhode Island only. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Company Overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.
Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy.
For information about working at Fidelity TalentSource, visit FTSJobs.com.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at HR@ftsjobs.com if you would like to request an accommodation.
The Role
The Fidelity Institutional Wealth Management Services (IWMS) group is seeking an experienced Senior Software Engineer – Production Support to help maintain and enhance the stability, performance, and reliability of IWMS client platforms and offerings.
In this production support role, you will leverage your expertise in ETL processes, platform integration, and cloud computing to support and enhance a diverse suite of applications serving our intermediary business. As a member of the C&M Center of Excellence (COE), you will contribute to a team based in the U.S. and India, with a focus on production stability, incident analysis and resolution, ETL job support, and Technology Lifecycle Management (TLM). This team supports a wide range of applications and technologies, including distributed, cloud, and mainframe systems, across all architecture tiers.
As a member of this squad, the person will be responsible for the following set of activities daily:
- Dedicated to complete assigned work along with technical and functional analysis
- Ability to multi-task and stay organized in a dynamic work environment
- Provide daily support and triage of production issues and research items
- Code software changes associated with defects, performance improvements and modernization
- Actively support and perform all phases of testing leading to implementation and automation
- Modernize capabilities of current applications to Cloud technology meeting Fidelity standards
- Maintain application end of life tech stack and upgrades (TLM and obsolescence)
- Attend agile daily standup meetings and ceremonies along with maintaining assigned Jira tasks
- Partnership oriented working within a squad across shores and regions
- Supply to comprehensive documentation for applications and knowledge bases
- Strong verbal and written communication skills
- Participate in oncall rotation with onshore team (10:00 AM EST to 10:00 PM EST)
The Expertise and Skills You Bring
- A bachelor's degree or higher and 5-7 years of working experience; Investment/financial services and/or brokerage industry experience is desired.
- ETL Expertise with extensive experience using Informatica.
- PL/SQL: Oracle database management skills.
- Unix/Linux command and scripting knowledge.
- Control-M: Scheduling Tool
- Incident and change management experience.
- Performance tuning abilities.
- Documentation and communication skills.
- ETL and data warehousing concepts.
- Problem-solving and analytical skills.
- Java: Preferred
- AWS: Preferred
- Snaplogic: Preferred
- Snowflake: Preferred
The IWMS Platform & Technology domain is part of the Fund and Brokerage Operations & Technology division, supporting Fidelity’s Institutional business units through robust and scalable technology platforms.
Our team, as part of the Center of Excellence (COE), is committed to delivering reliable and high?performing solutions for our clients. We support a wide range of distributed and mainframe applications across critical product areas, including Intermediary Billing, Transmissions, WealthScape services, Cash Management, Retirement, Generic Rules Engine (GRE), Managed?Accounts, and Client Implementations.
Our focus is on operational excellence, continuous improvement, and ensuring seamless client experiences across these platforms.
The hourly pay rate range for this position is $55.00-91.00 per hour in Rhode Island only. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Company Overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.
Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy.
For information about working at Fidelity TalentSource, visit FTSJobs.com.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at HR@ftsjobs.com if you would like to request an accommodation.