At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
The Global Merchant & Network Services (GMNS) organization is responsible for managing relationships with millions of Merchants and Partners around the world that facilitate American Express acceptance and enable the day-to-day operations of our company’s payment network.
The Network & Acquirer Solutions (NAS) team is at the heart of American Express. Each year, we power billions of transactions through our global payments network, serving American Express Cardmembers and Merchants, and our Issuing & Acquiring partners in more than 170 markets worldwide. We grow revenue by developing products, services and capabilities that deliver differentiated value to our merchants, partners, and customers.
The Executive Assistant plays a critical support function and is responsible for providing office management and administrative support to three Vice Presidents within Network & Acquirer Solutions. The Executive Assistant will lead calendar and administrative duties and expense and travel management. The candidate should demonstrate strong organizational skills and attention to detail. The Executive Assistant will also assist in the coordination of special projects and ad hoc administrative requests, as required.
Job Responsibilities
- Organizing and proactively maintaining calendars, including scheduling meetings across multiple timezones, using a high level of tact and integrity
- Coordinating conferences and staff meetings, including room booking, catering, and security
- Coordinating travel arrangements and logistics (hotel, visa, rental car, and other travel-related needs)
- Prepare travel and expense reports on a timely basis
- Working closely with other administrative assistants on office operations and providing back-up support when needed
- Maintaining headcount reporting, organizational charts, and department distribution lists
- Managing the procurement of office supplies and other departmental needs
- Supporting ad hoc project work as directed by leadership
Required Qualifications
- Ideal candidate should have 3+ years of previous experience as an Executive Assistant
- Excellent calendar management skills across time zones
- Proven ability to quickly adapt and be flexible in a dynamic workplace
- High level of integrity required for handling sensitive and confidential information
- Strong interpersonal, relationship and networking skills to build and maintain effective professional relationships across all areas of the organization
- Highly organized with an ability to demonstrate keen attention to details, adaptability, flexibility, resourcefulness and efficiency
- Demonstrated ability to work with a sense of urgency and under pressure, as needed to handle multiple tasks and prioritize effectively
- Strong proficiency with MS Office, including Word, Excel, PowerPoint and Outlook required
- Commitment to ongoing learning and development
Preferred Qualifications
- Bachelor's degree preferred.
- Experience with Webex, Ariba, Concur, Dayforce or payroll platform preferred
- Commitment to ongoing learning and development
Salary Range: $24.05 to $48.10 hourly + bonus + benefits
The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Salary range
- $24 - $48