Executive Assistant - Enterprise Data & AI

Job Description

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.

The Enterprise Data and AI organization unites data governance, strategy, engineering, and product teams with those responsible for AI engineering, generative AI enablement, and automation product and engineering. This group plays a pivotal role in leveraging data as a core driver of innovation and integrating AI capabilities to transform products, operations, and customer experiences. The EDAI organization also incorporates technology Research & Development and experimentation with emerging capabilities, along with engineering support for Amex Digital Labs. This integration ensures that research breakthroughs seamlessly translate into business impact.

About the Role:

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

Responsibilities

• Organization of complex calendar management using high level of integrity, managing across senior business partners, dispersed locations and differing time zones.
• Arranging meeting rooms, video and audio conferencing as well as coordinating team meetings, activities and other events.
• Booking complex international travel itinerary with knowledge of Amex travel booking tools, preferred vendors and associated policies.
• Ensuring timely preparation and processing of expense reports; tracking and processing of invoices; review expenses submitted to leader and highlight any out of policy spend.
• Organizing new starters first days, workstation, PC’s, stationery, and all HR/PeopleSoft administration. Helping to co-ordinate recruitment and development activities.
• Assisting with timekeeping and payroll duties, organization charts and completing cost-centre reconciliations
• In conjunction with other Executive Assistants, organize and coordinate activities associated with Town Halls, Senior Management visits, and other employee-related activities and events.
• Support of adhoc special project which may be confidential and sensitive in nature.
• Support Employee Engagement initiatives, Sr. Leader / team updates and other Operational Excellence-related projects as needed.
• Organize Events, ensure supplies, manage mail, manage on floor questions, and greeting guests

Qualifications

• Ability to work under pressure, to tight deadlines and with strong attention to detail.
• Strong maturity with ability to effectively prioritize VP office responsibilities.
• Ability to work under minimal direction, manage multiple priorities, make sound decisions, and maintain discretion and confidentiality of sensitive information.
• Team player who is dependable and enthusiastic.
• Strong PC skills in MS Office applications (e.g. Word, PowerPoint, Excel) and Outlook (will work with VP’s email).
• Excellent communication skills, both written and oral; strong interpersonal, influencing, and collaborating skills.
• Proficiency in American Express applications, including but not limited to Concur Expense Management, Ariba Buyer, eHR, Payroll, Brassring, and the IT Service Catalog
• Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

About us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.​