Financial Assistance Advisor I-Front Counter

Financial Assistance Advisor I-Front CounterUIW MissionPosition SummaryThe Financial Assistance Advisor I-Front Counter counsels students and respective family on various types of resources available, eligibility requirements, and university costs. Advisors provide excellent service and a friendly atmosphere while being accountable for following Federal, State and Institutional regulations. The Financial Assistance Advisor I-Front Counter reports to Assistant Director of Financial Assistance.Essential FunctionsJob DutiesKnowledge Skills and Abilities• Excellent customer service skills.• Strong communication skills.• Ability to maintain professionalism, a positive attitude, and patience.• Ability to proactively problem-solve, multi-task, and organize in a fast-paced collaborative environment.• Reliable, self-motivated, and able to contribute to and support a team effort.• Ability to work effectively with individuals from diverse communities and cultures.• Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.Required EducationBachelor's Degree.Required Work ExperienceA minimum of one (1) year professional experience in customer or student services.Preferred Qualifications• Prior experience with financial assistance or student services, BANNER, and SQL.• Fluency in Spanish.Required Certifications, Licenses or RegistrationsNone specified.Work HoursMon through Fri 8am to 5pm with extended hours as needed to meet departmental goals, to include some evenings or weekends during peak periods.Physical DemandsNone specified.Posting Number: AS2203POJob Type: Full TimeJob Category: Staff (non-exempt)Desired Start Date: 02/02/2026Position End Date (if temporary):Reports To: Assistant Director of Financial AssistanceSalary: $42,000 AnnualizedOpen Date: 12/16/2025Close Date:Open Until Filled: YesSpecial Instructions to ApplicantN/A.To apply, visit https://apptrkr.com/6797294UIW is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).jeid-51dc301d7acb9d4da6cd765b55d9d1b9