ESSENTIAL DUTIES AND EXPECTATIONS
Support and contribute to the work of the Risk Department specifically assuming duties including the following:
- Review loan applications flagged for increased risk of synthetic identity theft, traditional identity theft, Bust Out and other forms of fraud
- Conduct detailed analysis of high-risk applications, including verification of customer information, document validation, and analysis of third-party fraud detection tools
- Utilize fraud scoring systems and internal data to identify patterns and red flags indicative of identity theft
- Collaborate with the Underwriting team to provide insights and recommendations on applications with heightened fraud risk
- Perform thorough background checks and research using public records, credit reports, and other relevant sources to assess the legitimacy of applicant information
- Stay current on emerging fraud trends and techniques, particularly in synthetic identity fraud, and update procedures and analysis techniques as necessary
- Review EPD and FPD charge-offs for potential buyback and understanding of current fraud trends/exposure
- Document findings and maintain detailed case files on investigated applications for audit and reporting purposes
- Provide recommendations for process improvements to enhance fraud detection at the front-end of the application process
- Assist in the development and implementation of training materials and fraud awareness programs for underwriters and other relevant teams
- Report to senior management on key fraud trends, patterns, and mitigation strategies
- Assist in reviewing transactions and basic trend analysis to detect suspicious patterns.
- Assist in preparing case summaries, documentation, and reports used by management for decision-making.
- Follow fraud mitigation procedures and support compliance with internal policies and regulatory requirements.
- Collaborate with credit, funding, and collections teams to gather information and clarify discrepancies.
- Maintain accurate records of fraud reviews and ensure timely updates in fraud tracking systems.
- Participate in team meetings, training sessions, and ongoing education related to fraud detection and regulatory guidelines.
- Provide professional communication to internal stakeholders regarding findings and documentation needs.
ESSENTIAL KNOWLEDGE, SKILLS & ABILITIES
- Intermediate analytical and data-review skills with the ability to identify inconsistencies or anomalies in application details or documentation.
- Foundational understanding of auto finance processes or willingness to learn industry fraud patterns.
- Ability to examine loan applications and supporting documents for potential misrepresentation.
- Strong attention to detail, organization, and written documentation skills.
- Clear communication skills with the ability to provide concise summaries or ask clarifying questions.
- Ability to work well within a team and collaborate across business units when gathering information.
- Intermediate proficiency with Microsoft 365 (Excel, Word, PowerPoint, Teams).
- Ability to follow procedures, exercise sound judgment, and know when to escalate concerns.
- Comfortable working in a fast-paced environment with multiple competing priorities.
- Interest in developing stronger analytical, risk assessment, and fraud-detection capabilities.
EDUCATION AND/OR EXPERIENCE
- Bachelor’s degree in Finance, Business, Criminal Justice, or a related field preferred
- 2+ years of experience in fraud detection, risk management, or a related role in financial services
- Strong analytical skills with the ability to interpret and analyze large amounts of data.
- Familiarity with fraud detection tools and software, including fraud scoring models and credit bureau data
- Knowledge of synthetic identity theft, traditional identity theft, and other common fraud tactics
- Strong attention to detail and the ability to identify inconsistencies and red flags in applications
- Excellent communication skills, with the ability to collaborate effectively with Underwriting and other cross-functional teams
- Proficient in Microsoft Office Suite – (Intermediate) (Excel, Word, PowerPoint) and familiarity with fraud-related software systems
- Ability to work independently and manage multiple investigations simultaneously in a fast-paced environment
PREFERRED SKILLS
- Experience in the auto lending industry is a plus
- Knowledge of regulatory requirements related to identity verification and fraud detection.
- Strong investigative and problem-solving skills
PHYSICAL DEMANDS
☒ Sitting for extended periods
☒ Frequent use of keyboard and computer systems
☒ Regular phone communication
Travel expected: minimal to none; may occasionally attend team meetings or training sessions (0–1 times per year)
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
AutoNation Finance is an equal employment opportunity employer. We consider applicants for all positions without regard to race, color, creed, religion, national origin or ancestry, sex, age, disability, genetic information, veteran status, or any other legally protected status.
Exciting Benefits and Perks Await You:
Competitive compensation and 401k matching
Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.