Group Director, Field Human Resources
Leadership / Executive Board
Full Time
Welcome to Whataburger Careers!
This position is a strategic leader responsible for developing, planning, and implementing HR-related philosophies and programs that drive Human Resources (HR) and Talent Acquisition (TA) initiatives across field operations. This role ensures that HR practices align with business objectives, oversees HR and recruitment strategies, and leads activities to build a strong culture, drive performance, and produce life-long loyalty.Total Rewards:
- Competitive Weekly Pay
- Bonus Program with 250% Upside Potential
- Performance for Pay Program – Eligibility to Receive a Pay Increase Once a Year, Based on Performance
- Opportunities for Career Development and Growth
- Healthcare and Life Insurance Benefits
- Paid Time Off - 5 Weeks on Day 1
- Flex Weeks - Remote Work Arrangement
- Paid Corporate Holidays
- 401(k) Savings Plan with a Competitive Company Match
- Paid Parental Leave – Subject to Eligibility Requirements
- Short-Term Disability
- Long-Term Disability
- Scholarship Program - You and Your Dependents are Eligible!
- Whataburger Family Foundation (Hardship Grant Assistance)
- Discounted Meals For You and a Guest
- Wireless Service Discounts
- Computer & Software Discounts
- Fitness / Gym Discounts
- Awards and Recognition For All You Do
- Retirement Celebration Program
Responsibilities:
- Act as a strategic partner to provide direction and expertise for the HR functions including, but not limited to, culture, employee engagement, change management, talent management and talent acquisition.
- Serve as subject matter expert and give appropriate guidance to leadership as requested/needed in obtaining approval to implement new programs. Prepare and communicate information to leadership, key stakeholders and Family Members (employees).
- Collaborate with team and members of leadership to identify and address talent gaps.
- Advise and educate the Field HR and TA team on company and department goals, strategies, and initiatives to ensure each area is aligned on expectations.
- Utilize people-related analytics and data-driven insights to inform strategic decisions and improve workforce effectiveness. Measure, track, and analyze metrics to monitor individual and team performance, and to make recommendations.
- Serve as a trusted advisor and partner to senior leaders; understand their business needs and provide insights and solutions.
- Drive initiatives and create developmental opportunities that help build and maintain a high-performing team. Lead, mentor, and develop members of the team.
- Educate members of the team and others on best practices regarding HR-related concepts. Lead and direct communication and compliance monitoring of policies, procedures, and practices. Accountable for team’s operational objectives and work plans.
- Collaborate with Office of General Counsel (including Employee Relations Team) on regulatory investigations, employee relations concerns, trends, root-cause analysis, and with implementing solutions for continuous improvement.
- Lead departmental and cross-functional strategic change projects to improve organizational effectiveness and efficiency.
- Engage with Family Members to develop relationships and serve as a trusted business partner.
- Develop and integrate company policies and procedures.
- Assume additional responsibilities as assigned.
Education:
- Bachelor’s degree or any equivalent combination of educational and work experience required
Experience:
- 10+ years of progressive experience in human resources, with at least 5+ years of experience in a leadership role supervising others
- Experience working with Human Capital Management System(s) required
- Experience working at a multi-unit retail and/or restaurant/hospitality concept ($1B+ revenue), preferred
- Experience partnering with members of department and company leadership to ensure alignment with strategic priorities and initiatives
- Experience collaborating with and presenting to members of leadership, or equivalent experience
- Experience leading and providing direction in the development and implementation of Human Resources programs and solutions
Knowledge, Skills & Abilities:
- Proficiency in MS Office Word, Excel, Outlook, Power Point
- Proficiency in Workday preferred
- Highly developed interpersonal and relationship building skills, with demonstrated ability to promote and work in a team environment, and work effectively with Family Members at all operational levels
- Advanced ability to communicate, influence, and negotiate decisions while motivating members of the team
- Advanced ability to create and implement strategic direction
- Advanced professional knowledge and functional concepts, practices, and procedures of human resources discipline, and in the execution of assigned duties and responsibilities
- Advanced understanding of budgetary concepts and procedures
- Advanced understanding of talent-related concepts, programs, and practices
- Advanced understanding of management: input to output, decision making process, logical sequence of activities, interdependencies between activities/tasks, deliverable prioritization, and timeline
- Proven ability to lead initiatives and manage a team in a multi-site and multi-state environment
Professional Certification:
- Professional in Human Resources (PHR) or SHRM Certified Professional in (SHRM-CP) certification preferred
Working Conditions/Travel Requirements:
- Expected to work the necessary time to satisfactorily fulfill job responsibilities
- Must be able to report to work timely and as required by operational/business needs
- Must be able to work a full-time schedule and work outside of normal business hours when necessary
- Must be able to travel occasionally both locally and long distances (including air travel), to worksites, meeting sites, and other locations
- Must possess a valid driver’s license, submit to releasing a background check and drug screen that adheres to the Whataburger standards