Homeowner Services Program Support Coordinator - 2026-27

Homeowner Services Program Support Coordinator - 2026-27

Posting Description

Program Support Coordinator

For one year, get paid to build sustainable solutions in a community, gain valuable hands on experience and prepare for your future. This full-time AmeriCorps service position offers a great opportunity to make an impact in the lives of others while building your own knowledge and skillset.

AmeriCorps National members serve the community in direct service and capacity building activities.

What will you do?

The program support coordinator is a first point of contact for homeownership and neighborhood focused programs. They interact with potential applicants to determine program eligibility, collect and document application materials and prepare them for further review. They have a thorough understanding of program requirements and are a key person for outreach and recruitment.

• Become familiar with general requirements for homeownership and neighborhood focused programs to be able to answer routine questions.
• Implement outreach strategies by attending community events sponsored by Habitat Chicago and with partner organizations.
• Coordinate existing programs to recruit homeowner applicants for traditional homeownership opportunities or for expanded housing products such as rehab, repair, or weatherization.
• Conduct information sessions and assist applicants throughout the process of completing program applications.
• Assist program staff in providing additional follow-up with program applicants and/or participants, coordinating phone calls and emails.

This position will focus on homeowner services aspects of Habitat affiliate operations.

Where will you serve?

• Organization name: Habitat for Humanity Chicago

• Nearest metropolitan area: Chicago, IL

• Full-time staff: 33

• Expected number of AmeriCorps members: 4

• Number of homes to be built: 10

• Activities and attractions: Chicago offers an incredible backdrop for a year of service, with world‑class cultural venues like the Art Institute, Field Museum, Museum of Science and Industry, and Shedd Aquarium enriching the city’s vibrant arts and learning scene. Its beautiful lakefront and numerous beaches provide plenty of space to relax and enjoy the outdoors, while historic landmarks showcase the city’s storied past. Sports enthusiasts will love the energy of cheering on local teams at iconic venues such as Wrigley Field, the United Center, and Guaranteed Rate Field. Chicago offers endless opportunities to explore, connect, and feel at home.

• Unique projects: Applicant communications: They will develop tools such as FAQ, email/phone scripts, automated message templates, and public‑facing information materials to ensure consistent, accessible communication for future applicants.
  Streamline intake process: The member will map, refine, and document the full homeowner application workflow, creating standardized checklists, intake scripts, eligibility review guides, and communication templates that reduce staff time and improve applicant clarity.
  Public Information Access: The member will help improve how external audiences access program information, helping to update website content, refining inquiry forms, and supporting homeowner information sessions to reduce confusion and increase engagement.
  

When will you serve?

Start dates are flexible and based on this location’s availability. Talk to the hiring manager for this position about start dates during your interview process. The start date will be 4-6 weeks from receiving an offer and no earlier than September 2026.

Benefits of AmeriCorps service

• Living allowance of $20,400 for approximately 10 ½ months of service.

• Segal Education Award of $7,395, upon successful completion of service.

• Forbearance for most federally-guaranteed student loans.

• Health care benefits and enrollment in Employee Assistance Plan.

• Personal and medical leave — approximately 10 days total.

• Personal and professional development opportunities.

• Child care benefits, if you qualify.

• Worker's compensation insurance.

Supplemental Benefits

• Housing stipend paid directly to your landlord - $700 per month

• Grocery gift card - $250 per month

Minimum Requirements

Applicants must be a U.S. citizen, national or lawful permanent resident at least 18 or older and have a high school diploma or GED.

What are we looking for?

Our ideal candidates:

• Are passionate about serving the community through direct service.

• Demonstrate respect for diversity of opinion, experience, and background.

• Desire to gain hands-on experience in the affordable housing and nonprofit sector.

• Have experience working on a team.

• Possess stellar interpersonal communication skills.

• Are motivated and committed to serve full time and in person.

Auto req ID

11033BR

Position Category

Volunteer Opportunity

Position Type

AmeriCorps

Geographic Location

North America

Location

Chicago, IL