Identity and Access Mangement Analyst

Identity and Access Management Analyst

Interested candidates must apply to the District Facilities Supervisor posting by visiting careers.paturnpike.com by June 2, 2025.

Posting Start Date:May 16, 2025

Posting End Date:June 2, 2025

Position Number:80006817

Union:Non-Union

FLSA Status:Salaried Non Exempt

Department:Information Technology - Identity and Access Management

Salary Grade:N-13

Salary:$60,000.00

Employment Type:Full Time

Building Location*:Central Office, Eastern Regional Office, Western Regional Office

Building Street:700 S. Eisenhower Boulevard, 251 Flint Hill Road, 2200 North Center Avenue

Building City:Middletown, King of Prussia, New Stanton

Building State:Pennsylvania (US-PA)

Building Zip Code:17057, 19406, 15672

Work Schedule:Flexible Work Options

*This position may report to one of the Pennsylvania Turnpike Commission's offices: Central Office (Middletown), Eastern Regional Office (King of Prussia) or Western Regional Office (New Stanton).

The Pennsylvania Turnpike Commission, opened on October 1, 1940, is known as “America’s First Superhighway”! Our mission is to operate a safe, reliable, customer-valued toll road system that supports national mobility and commerce. The PTC operates a 565-mile system with over 205 million transactions annually. Together, we are building the highway of the future.

The Commission values its team members and understands the importance of work/life balance to the health, well-being and productivity of its team. Therefore, this position may be eligible for Flexible Work Options* such as:

• Hybrid Work - combination of remote and in-person reporting
• Alternate Work Schedule - flexibility to adjust work schedule length to complete work week in fewer days

*Some options may require completion of probationary period.

The Commission requires all employees to establish PA residency within 6 months of hire and to maintain PA residency, regardless of Flexible Work Options.

Applicants must be currently authorized to work in the United States on a full-time basis. The Commission will not sponsor applicants for work visas.

Job Purpose and Summary

This is an entry-level, cross-functional and technical position primarily responsible for providing support to higher level professionals in the Identity and Access Management area within the Information Technology (IT) Department. Work involves participating and assisting with different levels of work for the assigned unit. Work is generally performed in a distributed environment under the direct supervision of various managers, supervisors, senior analysts or higher-level specialists. Work results are reviewed for conformity to operating procedures, overall performance, quality and effectiveness of services provided.

Essential Functions & Responsibilities

• Assists in the implementation and administration of identity and access management (IAM) solutions using SailPoint.
• Performs user account provisioning, deprovisioning, and access management in various systems, including SAP.
• Supports the management of user access requests and ensure compliance with security policies.
• Collaborates with IT and business teams to address and resolve access-related issues.
• Participates in the development and documentation of IAM processes and procedures.
• Provides support and guidance to end-users regarding access issues and IAM-related inquiries.
• Administers system accounts including onboarding/offboarding users, as well as monitoring and maintaining compliant application security.
• Monitors various systems and programs to ensure proper operation and compliance. Identifies and assists with resolving issues and security threats/incidents found.
• Participates in the research, development and integration of new and enhanced technologies.
• Performs necessary departmental documentation, administrative tasks and internal outreach efforts as needed.
• Uses situational awareness to anticipate and prevent accidents.
• Performs related duties as assigned.

Qualifications

Bachelor’s degree in information systems, computer science, information technology, business administration, or related field.
Equivalent combination of education and/or experience may be accepted.

Certain units may prefer specialized training and/or specialized certificates.

Competencies

Customer Service

Motivated

Communication Proficiency

Reliability

Teamwork Orientation

Flexibility

Time Management

Attention to Detail

Technical Capacity

Physical Demands and Work Environment

Position demands include frequent speaking, writing and reading reports. Position requires frequent work at a computer utilizing business programs and PTC specific operating systems. Position may require occasional travel and/or fieldwork with exposure to roadway traffic. Occasionally works outside of normal business hours for assigned work assignments.

Office environment with low levels of noise, adequate lighting and comfortable temperature. Field environment may include exposure to moderately adverse and undesirable conditions. Physical environment is generally safe, but safety equipment or precautions must be followed in field conditions.

Benefits

The selected candidate will be offered an exceptional benefits package which includes comprehensive medical, dental, vision and prescription coverage, along with a benefit plan for retirement. In addition, leave programs, tuition reimbursement, employee assistance program, and alternative work schedules are available to employees.

The Pennsylvania Turnpike Commission is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. If you need assistance or an accommodation due to a disability, you may contact the Human Resources Department by calling 717-831-7378.